I'm confused by the reviews I'm reading. I stay in Hilton properties almost weekly and I don't see anything to complain about here. It's very clean and doesn't look outdated or run down. My room was nice. My only issue was at check in. On a Sunday afternoon only 1 person at the counter. Doesn't make sense. read more

Despite having a confirmed and fully paid reservation in April 2026 which was booked several weeks in advance, I was denied entry and service upon arrival by your front desk staff (I believe his name was Stanley). When I attempted to check in, the clerk informed me that there was no room available for me. This was not only factually incorrect but handled with a level of dismissiveness that I found deeply troubling. Furthermore, I have since discovered that the hotel recorded my status as a "No Show." Categorizing me as a no show is a blatant falsehood; I was physically present at your front desk, prepared to check into the room I had already paid for, and was turned away by their employee. Stanley, I believe that was his name, was polite to the prior Asian customers extenuating his French accent and talking about the omelets that they can receive in the morning and checked in those customers with no mention that they were running out of rooms. When I went to check in (the French accent disappeared), all of a sudden, he stated that the hotel was overbooked and that I need to take your card to complain and look elsewhere for a room. Given that my reservation was valid and the hotel appeared to be operating normally, I am left to wonder why I was singled out and rejected. The lack of a professional or logical explanation for this denial of service raises serious concerns for me regarding potential discrimination. In all my years of travel, I have never encountered a situation where a paid, confirmed booking was ignored at the point of check-in without cause. This incident caused me significant distress and financial harm. Because I was turned away at the last minute, I was forced to secure alternative accommodations at a different hotel. Due to the short notice, I had to pay significantly more than my original booking--resulting in a direct financial loss and extreme inconvenience. read more

There are two hotels that I generally stay at because I know what I'm going to get Embassy Suites is one; however, this location leaves so much to be desired. I chose this location because I know the Tysons corner area is known for its abundance of sharps things to do and just overall great atmosphere. This location is very sparse and does not have any of the amenities that Embassy Suites normally has: complementary water upon arrival, condiments for breakfast, etc. there was even no real decor. It was very much like an office space that they turned into a hotel. Even when I went for breakfast, there are plastic forks in cups, no porcelain cups for tea or coffee. It was just not up to Hilton standards by any means the staff, however, was very kind and gave me a full refund so I could book elsewhere. read more

I have not stayed at this hotel since my last review in 2022. On a recent trip, hotel availability required me to stay here. There were no surprises in the hotel, either good or bad. Just an OK hotel that you are not thrilled staying in. What has changed is that you have to log onto an app to pay the $12 per day parking fee instead of having it show on your hotel bill. Maybe it was me, but the app was a huge pain in the neck. I thought I would never get it to work. It finally did work, but I was not sure that it did finish the process. . Fortunately my car did not get towed, so that was a relief. Not a huge issue but one more nail in the coffin. read more

Really nice hotel and staff nice pool and weight room but the hotel kept messing with our money and almost ruined our whole entire trip

Edit, a few hours after original post (below): I opted to move this review from a 4-star rating to 3. My subjective experience was not impressive nor likely representative enough to counter or function in tandem with an objective rating of 3-stars; further aggravated by the potential for a 2-star designation, based on value. Please consult my review below as all my thoughts still stand and summarize my experience. -- While I was originally torn between a 3- and 4-star rating, I opted for the latter due to my personal experience; that being hinged upon my status with Hilton. While parking seems up in the air but many have reported normally paying for such, I was given free parking and a very good amount of redemption value (able to double dip on Expedia and Hilton [added account at check-in]) as well as a goodie bag. Conversely, I was not given my usual gift (but I suppose that varies with each brand and property, which Hilton corporate states openly). The rooms are very big and comfortable, updated and modern while retaining a classic and classy feel. The internal wrap-around balcony decor is pretty nice and comfortable. The showers and beds are great, and I quite like the layout of the room which is perfectly suited for solo or couples' travel. Likewise, the addition of drink vouchers (2 per person in the party, for use during a happy hour at the bar that occurs each night) serves to further increase the value of a stay. If we standardize the price of an alcoholic beverage at $10, that is about $40 worth of value; and without tax nor the need to leave the comfort of the property. Or it can serve as an effective precursor prior to other shenanigans. Likewise, the restaurant seems decent for dinner service though I did not dine at it. Normal 80s-early 00s airport and hotel fare for reasonable prices. With that said, the breakfast is atrocious and probably the worst representation of an Embassy Suites I have experienced in my life; on the level with Days Inn or even slightly below some of the more upscale and put-together ones. With the snack bag I received which I would appraise at about $5 to $7.50 in worth, $47.50 of built-in value is added to the stay. And given my Expedia status, I received over a 30% discount for staying; as well as 6% cash back in Expedia cash; 11% cash back via Rakuten; and a decent amount of Hilton credit. This is all to say, however, that had I had to pay the regular price of the room and or lessen my benefit, my satisfaction would be markedly less; namely due to the commonality of paying for parking, though such was not applicable to myself; and the offensively bad breakfast which, not only do I not know how to rate, but which severely impacted my mood and perception of implied and assumpsit trust in Hilton and Embassy Suites brands. Prior to the discounts mentioned, I spent $88 and $12 of OneKey/Expedia credit for a total of $100. I will caveat that given the prices I currently see at the time of writing this review induce me toward a 2- or 3-star rating; without enough pull to grade upward, thereby rendering any scores between 2 to 3 as a 2 by default. Service is courteous and responsive. read more

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I've stayed at a few Embassy Suites, although it has been some time since I last stayed at one. I'd say this is fairly mid pack. Pros: -Location is fairly good, with plenty of restaurants nearby. Not too far from DC -Large rooms -Fairly quiet at night -Clean Cons: -Parking is not free -Rooms seemed to be aging -Not sure if policy changed, but managers reception is very limited read more

What a nightmare. A family reunion turned into arguments with the front desk staff over billing, and it was still wrong. The room was cold, the breakfast was not edible. The hotel is rundown. The friendliest staff were the cleaning people. As a Hilton Honors member, it certainly felt like we were treated like second class citizens at the front desk. Apparently, after speaking with a manager, I understand why. What happened to common courtesy? Never again. read more

Stayed at this hotel as was meeting a friend for dinner and didn't feel like driving back to Baltimore. It's a very solid hotel. Nice suites spacious. One con was the bed. It says king. But it is really queen i believe as it's way smaller. TVs in both rooms. Shower is fine. Great pressure. Clean and updated. They have nice bar. And breakfast buffet. Included with stay. Front desk staff is always pleasant Easy parking. - free lot right outside And Roth chris right around the corner walking distance. So Super convenient I love staying there for quick overnight layover. read more

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The hotel needs a refresh. Things are worn and old. The bartender in the restaurant is terrible. Just a grouch with no service skills.

Stayed on the 8th floor in one of the corner rooms two days after Christmas '24. Room was clean and spacious. It had a nice sofa that turned into a bed (no sofa beds are comfy) in the living room area. Also included was a sink, fridge, microwave, and coffee maker. Bedroom had a very comfortable king-sized bed as well as good views and a TV. The hotel itself was pretty busy, likely due to the fact that it was around the holidays and was a Friday night. The evening manager's reception included two drinks (beer, wine, spirits) and a bag of chips. I have stayed at another Embassy Suites location in the past and their reception included vegetables and dip, tortilla chips and dip, and some light hot snacks. I'm unsure if that's the norm for all of these hotels but it was a bit disappointing to just have a bag of chips here. Also included inside the hotel is a fitness center and pool. The fitness center itself had half a dozen treadmills, a Bowflex type machine, and free weights. All very adequate. The pool itself was fine too, though there were a lot of kids in the pool around 9 PM without supervision so again I will attribute that to it being around the holidays and on the weekend. Breakfast in the morning was very good. It included typical fare such as scrambled eggs, a variety of sausages, cereals, muffins, French toast, and oatmeal. Though busy again no complaints from me. All in all this hotel was perfectly adequate and I would recommend saying here. read more

Pretty noisy and won't let us play friggwn mini sticks the pancakes were yummy and the fruit loops were high quality and the soccer players were roaming the hotel if your scared of highs thennnn.... Also, the pool was pretty nice and warm. I haven't been in it. That's what my friend told me. read more

Very nice lovely place with a nice hot breakfast everyday. The service is good here too. They don't have a business center here but they're happy to print items for you. They also use zero sulfite soaps which is great for my skin. Like all hotels, the cleaning staff always forgets to refresh the cups, teas, stirrers, and tissues I use. read more

Embassy Suites by Hilton Tysons Corner - Hotels Near Me - Vienna, Virginia

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Would not stay here again. Initially we were placed in a room on the 3rd floor but as soon as we opened the door, the smell of mold and "staleness" hit us in the face. We went back to the front desk and expressed our concerns and they ended up placing us on the 8th floor. The rooms are poorly lit, very dim. Carpet is old. Our sink also stopped working one morning so we had to call for maintenance. The showers are narrow . If you don't stand sideways, prepare for your booty to constantly touch the glass / walls. No complimentary water. When we expressed that we were Hilton vacation home owners, the front desk clerk said they don't recognize that as a hilton honors member. Tip: If you want your room cleaned you have to let them know a day ahead. We had higher expectations from this embassy suites since they are a part of Hilton. Highly disappointed at the customer service and overall experience. Hilton is going downhill. read more

Embassy Suites by Hilton Tysons Corner - Overflowing trash as you enter the lobby. Not a good look - Hotels Near Me - Vienna, Virginia

Stay during COVID due to our AC going out during a heat wave and the house becoming an undesired sauna. A hotel during COVID is a weird experience and not something I'd recommend in general if you don't have to do this. The amenities were limited (had to make reservations for the pool or gym which I didn't try) or closed (no free breakfast bar but they did offer grab and go breakfast bags which was a little lacking with a pastry, apple, and single granola bar and free coffee).They had the free drink happy hour but it's limit two free drinks (have to turn in your tickets), only lasted one hour and they don't offer it every night. Parking is $10 a day but I questioned why they're charging during a pandemic and they quickly waived the fee. They made me sign a COVID waiver (stayed in late July) which was a little unnerving to say the least. It was made worse when they clearly were not enforcing the "mandate" that masks are required indoors. A couple was checking in and hanging out right at the front desk sans masks. I also saw people walk right past the front desk on two occasions and they desk attendant let them right in without saying a word. If you're not going enforce the law, don't have me sign a waiver absolving you from COVID liability. I guess it's a sneaky trick though if the hotel doesn't have to care for your safety since you can't sue them anyway. The room itself was awesome and it felt like staying in your own little condo rather than a hotel room. The living room was nicely set up and had a really comfortable couch that became a comfortable pull out bed. The bedroom was also really comfortable and I liked the bed and pillows. It's a little weird not having any natural light in the living room since it faces the interior of the hotel but no big deal. The only bad thing is they don't have a stovetop, plates, etc. like the extended stay places so this isn't the best place if you'll be there awhile and plan to make any meals in the room. If you're worried about COVID don't count on this place to take the necessary precautions to keep you safe but I did really like the rooms and would recommend this place once COVID is a distant memory. read more

Better secured parking if your going to have to pay to park at this establishment the Fairfax police made no difference read more

We stayed at Embassy Suites in Tyson's Corner, not by choice I may add, for a tournament. Before even checking in, we received multiple aggressive and unprofessional emails from Sabrina Brady. The first email was stating that they had multiple groups and would not be able to provide pillows or blankets and to bring them from home. The lack of planning while hosting various groups is quite frankly not my problem. You're a business with paying customers who should be able to provide the service you are being paid to. The second email came the night before we checked in, regarding police being called for disrespectful behavior. It was very off putting and made me skeptical of what kind of hotel and chaos we were going to. During the check in process, half our team was told they couldn't find our reservations. Half our team was provided validated parking per the agreements, while the other half were told to pay and they'd be reimbursed. When we got to our room, I can't say it was the cleanest one but we rolled with it. Our first night there, we hung down at the bar, where Betty was bartending, who was very nice. When the bar closed, we stayed downstairs for a little, cleaned up after ourselves, arranged the chairs etc so it would be as if we weren't there. The second night, some parents did the same. Sabrina came in and said she received noise complaints, and that the cops were called. There was no conversation about keeping it down, no issues with disrespecting employees like her second email stated she had a previous issues with. Meanwhile, there was a group of teenagers who were running around the hallways (which I did ask them to stop because my 9 and 11 year olds were sleeping). She said nothing to the teenagers screaming in the halls, but to a group of parents who were sitting having low key conversations. She said how we left the place a mess the night before-a lie. She said she got calls about noise complaints specifically about parents-also a lie. And that it was our kids causing problems. We were there with a group of 9 year olds who had been in bed for hours at this point. The police came-a complete and utter waste of emergency resources and tax dollars. When we spoke to the police, they insinuated that this is a regular occurrence with Sabrina and a waste of their time. I cannot fathom having someone so incredibly unprofessional and rude be the "manager" of their business. Stay clear read more

We stayed for two nights August 10th till the 12th, imagine, walking in to the hotel around 9pm exhausted and just ready to crash, and the first person that greets you immediately shows that you are annoying them with your presence. There was no line, no crowd yes it took me a bit long to find my license, yes I had just booked for one night when it was suppose to be 2 nights but man! that person made me feel so bad about everything. He gave me long stares and long silences when I asked a question, but I lost my cool when my 13 year old daughter noticed how I was being treated, when he rolled his eyes, I asked if he was ok ? And he replied saying that he was tired lots of long hours, I explained that we are all tired but that doesn't mean that he needs to be rude. I come to find out that this person is an assistant manager, when I called him out on his behavior he didn't even apologized he was actually more sassy, while I was leaving I said thanks ! And He replied with a very sarcastic (my pleasure) I did talk to someone in the front desk before I left and they gave me his information. His name is Mark Fierro. To the actual manager thanks for not getting back to me about this issue I never got a call or knock on the door. Very disappointed never will be back I don't recommend. Btw I'm not the only one complaining how front desk sucks! read more

Embassy Suites by Hilton Tysons Corner - Rude Assistant Manager - Hotels Near Me - Vienna, Virginia

I stayed here for a few days, and it was nice. Hotel - Doesn't look like the best from the outside, but you can never judge a book by its cover. The interior looks much better, with a huge lounge, a bar (you can get one free drink sometime in the evening), a snack bar, and they do give out a nice little breakfast. They have a glass elevator, and I'm not going to lie, I really enjoyed going up and down that thing. The rooms are nice, and my room had a living room, bathroom, and a bedroom (all separated), and it was nice and clean. They even had a nice desk to study or read or do work. Parking - There is a free parking lot outside, and there's a lot more parking nearby due to its location on Leesburg Pike. Chick fil and many steak houses are nearby for food options in walking distance makes it very convenient. Overall, this place is great, and I would recommend staying here if you can. read more

Embassy suites are hit or miss, and this location is the latter. If I could give zero stars I would. Do yourself a favor and never ever ever stay here. The room we booked and paid for is not where we were put. The staff is totally rude and incompetent but the biggest issue is cleanliness. (I didn't allow my kids to walk barefoot on the carpet, and I am not even a germ freak.) Our first room was filled with marijuana smoke as the hallway that connects two room had just been used by someone as their own personal smoking room. Moved to next room where the chair was covered in blood & "fluid" and the main bed was covered in (animal?) hair!!!! The room was beyond filthy and there were holes all over the walls. At all hours of the night there were people outside on cell phones in the hallway?! All in all it felt like a shady motel, not a mid-range hotel. read more

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So to me the place could use an upgrade as the rooms seem old. Don't get me wrong it is nice but just old. Breakfast was great made to your order. Had fried eggs over easy, oh yeah. AC does not work well, again needs an upgrade. Even though I set for 68 it took about 3 hours before the room felt better I do like the area as there are nice places close by read more

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2 bedroom suite. Free happy hour (drinks and nacho salsa/ cheese, veggies) saturday from 530 to 730p. It stormed so the digital tv went out in the evening. The hotel lost power for a split power in the storm so immediately the fire alarm went off for us to leave the hotel. There was audio for the alert in the room but no light warning in the room. Lights flashed in the hotel hallways, but for those audibly impaired, a flashing light would also be a good alert. The firemem came about 15 mins after the alert and turned tje alarm off. We all went back to our rooms after the alarm stopped. Paid parking by the hour or overnight parking on ur key card for in and out privileges. The silver line metro is about a block or 2 down From the hotel on the other side of Leesburg Pike. The Spring Hill stop. Our room was in the front of the hotel. You could hear the metro riding by but it was nothing loud, like a low whizzing. Sounded comfortably actually. read more

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If you're desperate for a place to stay and don't mind breathing in smoke that permeates your walls, I guess. The room is nice and spacious and the bed was fine, I just hate cigarette smoke read more

I spent a couple days at this location in June 2021. The room was OK but the staff's answer to every question was "no, I can't do that". Very negative place, the worst was the front desk. I recently returned to the area, for month, did not stay at the Embassy Suites for the above reasons. I went over to the Embassy Suites to check their lost and found and had to deal with the young lady at the front desk. I asked if they had a lost and found she abruptly asked when I stayed there, what was my room number. I identified my self and was rudely told told that since my wife rented the room I cold not check the lost and found for a missing shoe. I was stunned beyond belief. She was rude and an officious jerk. read more

Avoid the King Studio. It's like a closet with a tiny window. Front desk staff was nice breakfast had made to order omlettes. The other breakfast food was blah. read more

Wouldn't stay here again - too many quirks. We had Hilton points so didn't pay full price...which is good because I would never pay full price for such a no frills hotel. Positives - nice pool, fitness center - they were small, but well maintained and clean. Breakfast buffet wasn't bad. I've had better, and I've had worse. I wasn't expecting much as it was included in the price. Negatives - rooms were very dark and not inviting. The front of the room had a window with drapes that overlooked the hallway. You can't really open up your drapes unless you don't like privacy. The window was in the bedroom and no light filtered up front. Had an odd smell. The first room we were assigned had a broken AC. We had to get another room. The hotel itself was very stuffy and just wasn't cold enough. It's August and would expect a hotel to have a strong AC. The lounge area had worn furniture - rips in lots of seats. The couch in the lounge looked and felt gross. Sinks were broken with no soap I discovered in one of the public restrooms. Apparently you have to request rooms to be serviced. We did request towels and cups each day. We had to keep reminding the front desk on a couple occasions. No coffee shop. There is only a small snack/cold drink area up front. This place is more like a 2 star hotel. read more

Pretty good hotel, friendly staff and spacious rooms. Good breakfast. Comfortable bed and clean overall. Would recommend.

This was our first visit back after the recent remodel and everything looks amazing. Very modern & new. The evening reception was excellent as always Ace & Santos are great with offering drink suggestions if you are wanting to try something new, but they're also great at quickly turning out the drinks so even though there was a line of guests waiting for a cocktail you never waited longer than a minute or so. They also had a nice selection of munchies which was great w/ cocktails. They also offer happy hour priced food specials which were great! We shared a pizza & the fries both were very good and at $5 bucks a pop a great bargain! The breakfast has your typical embassy suites fare pancakes, French toast, potatoes, eggs, omelette, fruit, etc... even though the hotel was fully booked the omelette line seemed to go very fast. We would definitely come back again! read more

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We are Honors Points members and they stuck us by the ice machine/elevators. won't stay here again, it's way too loud! (Particularly when people fill their entire ice chest in the early morning) read more

Chipped cupboards in the bathroom, dust everywhere, no soap in the bathroom not to mention an empty Gucci box left sitting in the middle of the floor. This is pitiful in the age where everyone is worried about germs. We won't be back. Edit to add: an alarm went off at 5 in the morning. We called the front desk no less than 6 times. When they finally answered, the man sounded as though he'd been sleeping. He said they'd be right up to check it out but no one ever came to our door. The alarm stopped about 20 mins later. read more

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Internet access not available. Clock doesn't work. One phone doesn't work. Front desk doesn't answer.

Phones haven't been working for over a year. Contact staff in person if you need them. No free water. Pay 19.00 parking. Limited food selection for complimentary breakfast. Happy hour always good. Free drinks. Great location to shopping center. Staff not helpful. read more

The Embassy Suites by Hilton Tysons corner my first impressions was grandiose and elegant. The room felt homey and comfortable. I felt a pretty good vibe throughout the hotel. The breakfast was pretty good. Beautiful room space and good size bathroom. I saw children and families enjoying the pool. There is a gym, it's quite small but it wasn't a big deal. I had a great experience with this hotel and I would recommend it to others. Ebony A. read more

This review is for the carbonara pasta. I ordered it via room service tonight and got excited because the pasta looked creamy, and the chicken looked nicely grilled... WRONG! Can you believe they charge $18 for that pasta and have the audacity to serve you those rubbery, fake, from the bag processed chicken strips? The kind that isn't real sliced chicken breast and has that foamy nugget consistency? I left it outside my door and told them, no thank you. read more

Embassy Suites by Hilton Tysons Corner - Hotels Near Me - Vienna, Virginia

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We have often enjoyed the pleasures of Embassy Suites, but this hotel was in definite need of a refresh. We asked for a free upgrade since we are part of the Hilton rewards program and were told every room in the hotel was booked. When we were settled in the room and opened the folding couch there was mucous on the pillow. We cleaned it and did not complain since we knew there was no place else to go. When the bed was unfolded, you could not walk to the door without walking over the bed. Once on the bed it was so uncomfortable, we closed it and I slept on top of the couch. There was an app for putting Netflix on the television, but when the hotel's tech person came to the room to help show us how to use this app he told us he had no knowledge of this perk. The breakfast was mediocre and the dining area was below average rather than enchanting as it had been in other ES hotels where we had stayed. Were it not for the fact that everyone working at the hotel was an absolute delight, I would have given this hotel a one star rating. read more

I have no idea WHY anyone would give this place anything less than FIVE STARS! This hotel offers the "total package" at an excellent price. I stayed here for an entire MONTH, while waiting for my apartment to be ready for me to move into. During this month, EVERY SINGLE PERSON in this hotel has been an absolute joy to work with. From the front desk, to the breakfast personnel, to the housekeeping staff, - nothing was "too much" to ask for, and everyone displayed a most helpful and warm attitude. The breakfast with freshly-made-to-order omelettes, - to the happy-hour (with free drinks and snacks) at the end of the day, - everything was superbly laid-out and presented to the guests of this hotel. I used their laundry-room three times without any issues whatsoever. I ate off of the bar-menu twice during my stay and each time, the food was very good. Big, large rooms, TWO LARGE TV'S, a comfortable bed, modern, clean and brightly lit bathrooms, convenient parking, Wi-Fi, in a fantastic location that's within walking distance to some wonderful restaurants - not to mention just steps away from Washington's superb METRO station, - this Embassy Suites by Hilton Tysons Corner EXCELS. I would stay here again in a heartbeat, - and any friends looking for a place with a good rate to stay at: this is THE place that I will recommend. I salute the management here who clearly runs a tight ship; this place shines! And speaking of "shining", - during any given day here, you see people CLEANING EVERYTHING, - EVERYWHERE! This hotel is immaculately maintained. I would like to mention Denise, Stacia, Dave, and Jesus as standouts, - among the many wonderful people who work here; they were all quite competent and kind! I wholeheartedly recommend this hotel for anyone looking for superb value! read more

Made a reservation yesterday due to a COVID quarantine situation and called to cancel it today as it was no longer needed. I was told by the General Manager, Julie Welch, that the cancellation policy was 11:59 pm yesterday and that I would be charged the full amount. Oh by the way, I have been a long time Hilton Honors member. Merry Christmas Julie and thank you for being so considerate. I guess the hotel must really need the money! read more

Unprofessional...and remained unprofessional after I mentioned to the representative at the counter, that during check-in I would not want someone sitting on the counter. The guy sitting on the counter is someone the representative knew, so they continued with their conversation. I took these pics and walked away. read more

Embassy Suites by Hilton Tysons Corner - Some guy sitting on the counter during checkin... - Hotels Near Me - Vienna, Virginia

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May want to bring some Raid!!! Seen this roach while trying to eat our breakfast...informed Hannah at the front desk, she said she would inform the breakfast staff........ read more

The (lazy) front desk clerk refused to issue a receipt for the overpriced items I bought from their hotel store. Would not even tell me the total he charged to my card. He was doing absolutely nothing else at 10pm on a Sun night! I'll never stay here again on my business trips to Tysons Corner! When a business charges a credit card, I'm pretty sure the clerk is obligated to provide a receipt when the customer requests one--even if you're working the Sunday night shift like a sloth. The customer service and hotel management here shows that Embassy Suites Tysons could not care less about its customers and cannot be bothered to provide any level of decent service. . read more