Valet was not organized. The attendants mixed up my keys with another vehicle. The front desk staff were not welcoming upon arrival. I had to call the front desk multiple times in order to for someone to pick up. The room was not worth the price. The tub was so dirty it reminded me of my college dorm bathroom. I woke up twice to loud noise in the hallway around 2am. So overpriced, nasty bathroom (my biggest pet peeve), loud and unfriendly staff. I won't be staying here again. The two stars is for the location and the nice main lobby decor. read more

Don't get me wrong -- this is a nice hotel, but just "average-nice" in my opinion. It appears to be relatively new construction, so features some snazzy decor, but the rooms are far from sound-proof from its noisy corridors. I became less impressed the longer I stayed. Since I attended a wedding here, I also experienced the ballroom facilities, which were fine, but the servers and bartenders were so surly, me thinks they should have carried vats of dip for the chips on their shoulders rather than hors d'oeuvre platters. Lastly, the main elevators always reeked of maple syrup, which nobody seemed to be able to explain. In summary, I don't think Paris would deem this particular location "hot." It's just tepid. read more

Hilton Omaha - Hotels Near Me - Omaha, Nebraska

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This hotel is pretty nice and it is HUGE! This is a plus and a minus for my review. I loved that the hotel is spacious because we used several of their meeting and ballrooms during our trip but it is exhausting walking down the never ending hallways to get to your room, the elevators, or the ice/vending areas. There are only one set of elevators and ice/vending per floor :( REALLY!...I expected options for a hotel this size. This was something my co-workers and I spoke about the entire week we were there lol. One thing that was really great about this place was the shuttle service. Free shuttle service to and from the airport and to local areas near the hotel for food, stores, etc. One driver in particular was always very friendly, Shay or Shea (not sure the spelling), always had a pleasant demeanor and was always in a great mood. If you stay at this hotel maybe you should ask for a room relatively close to the elevators. Other than that the service from everyone was really great. The front desk reps were always friendly and kind and check on you periodically throughout your trip. Jessica texted me a couple times during the week to see if I needed anything to help with my stay. This was a really nice touch and I appreciated it. read more

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This realtively new Hilton is the only 4 diamond hotel in Nebraska, next to the revitalized downtown area anchored by the Qwest Center, which hosts major college sporting and other special events. The area is being transformed from decaying brick buildings to metal and glass, modern structures, and the Hilton is part of this. The hotel has its own multi-story parking structure (pay), however it doesn't have a direct entry into the lobby, so on those cold midwest evenings you have to walk around to the lobby under a covered walkway. The lobby is modern, with a clean design, and the rooms are to Hilton standards. There is a large 2nd floor ballroom for major events, accessed by elevators or a direct staircase from the lobby bar. There is also a nice restaurant offering a wide range of selections, mostly in casual dining. This hotel is close to everything, like the Marketplace area of old brick buildings now a major nightlife area of restaurants, shops, and bars, but out on its own enough to give you a clean modern feel of safety and comfort. Average room rate is about $175, depending on seasons, amenities and specials. read more

Like whoa. In Omaha? I give this 5 stars because I had a great one night stand at this hotel. Not *that* kind of one night stand, but perhaps I should have said a one night stay. But, ugh, that sounds so boring that way. From the moment I stepped onto the shuttle until I was returned back to the airport, service was top notch. My room was was in outstanding condition. Its within walking distance of the Old Market. Other services at the hotel were equally satisfying. Details: Room--ginormous, wonderfully decorated, updated furnishings (LG flat screen, y'all), super comfy bed, huge windows and great bathroom. Executive Lounge--serves up a basic continental breakfast in the morning with all the standard fixins (breads, eggs, cereals, yogurt, fresh fruit, juices and coffee). Service was top notch there, too. Fitness Center--open til 10 at night and above average from hotel gyms. I'd say its on par with Hilton at ORD (maybe not -that- on par, but pretty close), the Hilton at BOS, and the Hilton LAX. Surroundings--its easily a 10 minute walk to Old Market. The hotel will provide shuttle service for you there, if you'd like. They also will pick you up if you call. It was chilly the night I went, but the walk after dinner was much appreciated. Hotel Bar--didn't stop in, but because they serve Fat Tire on tap, they deserve a half star for that alone. I didn't have any since I'd already had wine at a wonderful place that I'll be Yelping about next. Hotel Lobby--has a Starbucks for your drinking pleasure. You can not go wrong here. Highly recommended. read more

This is the Four Seasons of Omaha, NE. Seriously. It was my first trip out here and haven't rented a car in five years, so I was thinking that I would be driving for awhile until I got to the hotel. Well, literally the hotel is around the corner from the airport. And I am not sure why the signage on the freeway cannot be called the airport as it is Eppley Field? Overall the service of the hotel was fine, as it was for work travel and Omaha. I do think that paying $10 for the gym was ridiculous though. There were actual members and not just hotel guests though. But it looked like a regular hotel gym. Step it up if you are make me pay. Also, if you are going to have a mini bar, don't make me ask for a key to it. They must not get a lot of usage from that if you don't just offer up the key at arrival. But why you get 4 stars..... the lobby bar had $5 Stoli cocktails. 'Nuff said. read more

This Hilton provides complementary shuttle service to and from the airport, which is very convenient. Their shuttle also can take you downtown if you decide not walk. Everyone I spoke with was friendly. The hotel room had all the essentials including a comfortable bed. If the weather's nice, I definitely recommending walking to the Iowa/ Nebraska border and snapping a photo to say you've been at two states at the same time (nerd alert ;)). read more

Hilton Omaha - Hotels Near Me - Omaha, Nebraska

I have never been so disappointed in a hotel. The amenities do NOT make up for what you have to spend for the price of the room. Upon leaving We failed to realize that we had left some clothing in the room, we tried calling and was on hold for more than 45 minutes....We ended up driving back to the Hotel to see if anyone could help us and got the run around......how hard is it to make your customers happy and want them to return? After the lack of customer service and ending up empty handed (clothes wise) I will NEVER stay there again. We have stayed numerous times at other Hotels owned by Hilton and they have WONDERFUL customer service and amenities. We definitely will take our business elsewhere!!!! read more

I should start by saying that I have no problem walking, but my oh my - what a poor hotel floor plan when it comes to the elevators. There's only one main elevator bank, and you're likely going to have to schlep your stuff up and down the hallways upon check in and check out. Seriously, think about using the bellman if you are mobility impaired. That being said, the hotel appears to be on the newer side and while I thought the rooms were clean and the staff was friendly - it just didn't impress...or maybe I'm having a hard time being objective since I'm kind of a hotel snob as I travel a lot for work and Hiltons are never my first choice. Either way, I would probably choose to try another Omaha hotel before coming back to this one. read more

I like this hotel. I stay here when I travel for work since my company is based in Omaha. I'm just happy that I'm not stuck in a boring Marriott Courtyard in Columbia, Maryland for a change. This hotel is nestled really close to everything you could possibly need. You can walk pretty much everywhere that's worth walking to. I know walking places is a foreign concept for Nebraskans, but we folks from NY/NJ actually prefer to drink without having to drive, and this location makes that really easy. I also have a love affair with hotel bars, because they always attract characters, and I love meeting weird people whose bizarreness I can convert into good stories for regurgitation and exaggeration at a later time. This place is great for that. I've come out this way a couple of times, and one thing I've learned is that people out here love to party. I've also come to learn, strange as it may be, that most of the people who stay at the Omaha Hilton are visiting from other parts of Nebraska. Not sure why that is. All I know is I feel like an alien from another planet when I visit here. Despite that, this is the land of shiny happy people. Everyone is so goddamn friendly that you just want to start punching people in the face after awhile. The service at the Hilton is great. Everyone is really nice and accommodating. The hotel is well kept, modern, and clean. I don't know how it is on other floors, but the Executive Floor on 8 is a party all to its own. I really like staying here. My only complaint is that, no matter where I go, something in the universe conspires against me and requires that I must always get the room situated as far as possible from the elevator. The universe is in order yet again tonight. It takes me almost 10 minutes to power walk to and from the lobby. I should get a courtesy Segway just so I don't have to walk. Wow, that's so Nebraska of me to say. read more

I had to stop and write a review of the restaurant at this Hilton. To start the meal we were about 1/2 half hour early. We sat in the modern decorated lobby and had a delisss chocolate banana martini. I asked the hostess if we could be seated early and we were told No. .. Very politely and then she talked with me about my son whom was with me. I just want to say that she and the other hostesses and our waitress were some of the best nicest wait staff I have ever encountered. I ordered the bone in ribeye and my wife ordered the filet. The ribeye won hands down. It was in a dark red wine sauce that was wonderful and did not over power the flavor of the steak. Then the bill came and I was pleasantly surprised that the hostess who had quickly fallen in love with my 17 month son gave us a buy one get one free entree. The Hilton gets my award for the best customer service at a hotel restaurant that I have ever received in my life and the best steak that I ate while in Omaha. Even better than the ribeye at the Drover. read more

I stayed at this hotel for the first time last week and it's nice and convenient to the CenturyLink which I appreciated since I was working there. My disappointment came with poor customer service regarding 2 things: (1) my privacy sign was removed from my door without my knowledge and my room was cleaned one day when I didn't want it and (2) I was so sick the day I checked out, I accidentally left an item behind in my room. I realized when I got back home the the day after, that I had left it and contacted the hotel. They looked for my item but advised that it had been thrown away. I advised them about the privacy sign incident and stated that I was disappointed about my lost item but thanked them for looking. I received no response or apology to either of these things. I have a previous background in customer service and understand sometimes mistakes happen, etc...but a complete lack of empathy or apology is really unacceptable to me, especially given that there is a privacy issue involved. I can only assume that because I have already checked out and am no longer a guest there, that it doesn't matter to the hotel staff so they don't feel the need to apologize now that they have their money. Another strange thing is their Business Center Lounge does not provide free alcoholic beverages for any period of time. I travel frequently for work and typically, all of the lounges I stay at have free alcoholic beverages except this one. Not sure why but I feel that if you're an elite member and have status with a hotel chain, this should be part of your package. All in all, my stay was okay, the shuttle service is great but I wish the actual hotel staff had been nicer and privacy should be taken more seriously than it was during my stay. read more

Great hotel for a reasonable price. I really enjoyed my stay here. The rooms are clean and well-furnished, the beds are extremely comfortable, and the bar/lounge and restaurant are excellent. I went to the restaurant for dinner. The decor is very classy, and my server was courteous. I got the steak, which was one of the best steaks I've ever tasted. There is a parking garage next to the hotel, which is not free, but there are in and out privileges. The hotel is connected to the Qwest Center, which was very convenient because I had to go to a concert there that night. I took off a star because the internet is not free. But more importantly, I got the room closest to the fifth floor elevator, and it was so noisy! Even late into the night I could hear the loud voices of people. It was very annoying. read more

Hilton has been always on top of the list, but looks like this time I can't say that, and would say they don't have trustfully housekeeping workers. I left my leather jacket and a pair of shoes after check-out and back to California I find out it was missing, so I called security and they only turned in my shoes. Security told me they couldn't go back to the room and check because it was already taken and couldn't check until that persons check-out. So I called the next day and got the bad news that they didn't find anything in such an easy rough talk like if I lost a penny, and seems they are careless if you lose any of your belongings, and was told to call the housekeeping manager. When I spoke to housekeeping manager I was told the same story and that housekeeping person didn't find anything else but my shoes and also careless if I lost anything because they won't respond for any lost items after check-out. So be careful next time you stay at the Hilton Nebraska and don't leave anything behind, because they don't care if you leave something behind. read more

Kudos to Grant and Williams at the front desk. Their customer service and genuine kindness are bar none!

I stayed at this Hotel easter weekend for a bridal event. From april 24-april 28 2016. The staff at this hotel is excellent. The hotel is beautiful. I had a king size bed, my room was very spacious and clean. The manager was always visible, concern, courteous, he just had a wonderful happy personaility. I apologize for forgetting his name, but he was the same manger that was available at the easter brunch. Chef Al had the food banging. Excellent Service read more

Hilton Omaha - Chef Al Easter Brunch spread at the Hilton Hotel in Omaha, NE Omg it was yummie!!!!!!! I felt like I was at home in New Orleans - Hotels Near Me - Omaha, Nebraska

Hotel does not honor gold status on select reservations. Do yourself a favor and stay somewhere with a consistent loyalty program - perhaps a Marriott? read more

I really have zero complaints for the time I was there. The reception was fast, the room was clean and nice. The doors are blue. Parking was expensive but always is. Food was good and drinks were wet. What more do you want. read more

The hotel is located near arena. I had difficulty with the cleanliness of the rooms. My first room the mattress itself was visibly dirty and they just covered it up. They offered me a new room and a complimentary drink. The 2nd room had a clean mattress but the shower wasn't very clean with black mold in grout and pink mold in between tiles on the floor. Since I already complained and changed room once I cleaned the tiles myself with soap and their hand towels. I was speaking at a conference and I asked for late checkout as I was last presenter and ended my talk ended at 12 noon. They could not accommodate my checking at at 12:30. Just a frustrating experience. The bar and food service staff were great. read more

I did my wedding at this hotel and it was such a terrible experience. The hotel went through so many staff members in the time I was planning to do my wedding. Many of the staff members were unhelpful, clueless, and at times rude. It was such a terrible experience. Had so much high hopes. I paid way too much for what I went through and what I got. Would not recommend. read more

Horrid night. Stayed here for a wedding in a block of rooms for the bridal party. Family includes two young children. Turned out there was a concert the night before the wedding and the after party was on the patio outside. We could hear every word from our 8th floor room. After I complained the 2nd time management offered to move use but only if we completely moved. Completely moved a family of 4 in at 10:30 at night. They would not just let the kids and I go sleep in an empty room as ours was essentially unusable. The first night was lovely. The second nightmarish. As for why we didn't move. Packing up a family of 5 is a hassle. A big hassle. We deserved better for the price we paid for this club level room. At $275 a night we deserved the sleep. read more

It was ok. This is a huge convention hotel that has hundreds of rooms. Here is the good and the bad: Good: +Decent location, can walk to old market if weather permits +Shuttle service, their shuttle drivers are awesome, they will take you pretty much anywhere in old market for free (you need to tip though to be nice) +Rooms are nicely sized +Nice saltwater pool, big hot tub, kids loved it Bad: -If you are a HHonors member don't expect any recognition here, they did not upgrade me or provide me with the standard amenities -cleanliness, there was a huge, two inch stream of mucus on the window in our room that housekeeping missed....YUK -service of executive level staff, the staff that work the lounge are less than happy to be there, they definitely don't make it pleasant to hang out up there. Overall its a good hotel, it makes you question many things when cleanliness is an issue but...I guess I can overlook that. I will stay here again if the price is right otherwise I will opt for the new Hyatt Place which has an even better location at the center of Old Market. read more

Great location, friendly and helpful staff, and a lot of on-site amenities (including a coffee barista, which is a lifesaver!) I like the Garden Inn that's just a couple blocks away better, however, this location had MUCH more competitive rates the week of my stay. The food isn't great! The only dish I really enjoyed was the tomato salad. Everything else was either way too salty or just not great tasting. read more

I stayed at this Hilton because of the skybridge to CHI Arena. It was a fun night with a party in the bar before the concert we attended with food and drinks available after the concert. It was a great atmosphere. I appreciated that the hotel had extra security on site to check room cards at the elevator. I am happy that the hotel cares about their guests safety. The rooms are comfortable. Hot water and comfy pillows. It might be time for some redecorating. read more

I have never stayed here - this review is for their holiday buffets. While the "regular" menu food at Liberty is very lacking they do a great job on the holiday buffets. They usually offer breakfast items as well as shrimp, prime rib, turkey etc. Everything is always good and the staff is very attentive. read more

Good location. Attached to Centurylink Center, and 1/2 mile walk to Old Market & tons of restaurants and bars. Pretty clean room, except shower curtain had mold on the bottom. Bed super comfy. Nice, modern decor. Lobby was nice & full of people. After show at Centurylink, bar was packed. Turns out my room was directly across from housekeeping. They were quite loud in the morning for a good 30 min right outside our door. read more

Had a great stay here. Hotel was full but service remained friendly and prompt. I arrived to airport after midnight, and they promptly picked me up. They also provided shuttle service to/from dinner restaurants. Loved that! Nice lobby, rooms were clean and updated. read more

From the time we arrived to the time we checked out the service was excellent! We stayed here for the Eagles concert, when we arrived there was a guy at the parking garage to ensure we were a guest staying at the Hotel. very nice, and very helpful. Checking in was fast and the from desk person was very nice and polite ! After the concert, the hotel had setup a remote bar, there was no skimping on staff, everybody was nice and helpful, we had a fun time. The next morning we went to the zoo, and we meet the same guy at the garage helping people get out. His name was Erwin, We told him we were going to to the Zoo he said check the Cat house out, wow, we did, that was great that he took the time to tell us, it's the little things that make a difference ! Thanks Erwin! Overall with a large event, the Hotel made us feel safe, tons of staff on hand to help, very refreshing to see helpful people, we had a great t read more

Sadly enough, I was unimpressed. High price for disappointing service. First night there I called the concierge to recommend a restaurant. She tells me the restaurant but insists it's booked. We went by the place and it was only 50% full. The next night I call and ask, "We went to M's Pub and would like to go somewhere similar to that tonight." Concierge: "Well, then you should go to M's Pub again. Although, they're probably all booked up." Note to all, the concierge isn't very knowledgeable. Went to check out the spa services. Stated they could get someone in probably in 2 hours. So, I requested a massage 1-2 hours prior to my scheduled request time on Saturday and got a call telling me that I couldn't probably get anything in a couple of hours and that no one had called back. Later, I got a call at around 1:30. "I got someone to finally call me back. We have 3 of them on vacation and 2 are working today. They can come in at 3." Not irritated by the staff member, but the turnaround time on service is quite subpar. I go to use the bathroom (don't worry, this isn't TMI) and I grab for the toilet paper and it falls off into the trash. Apparently, there were only 2 of the 3 parts of the roller that were present. Shouldn't someone have fixed that? Liberty Tavern restaurant inside the Hilton. Don't go there but that's a separate review. Shuttle service is GREAT! Sadly enough, the front desk people don't share that information to you that they provide a 3 mile radius of that complimentary service. That'd be nice to know but now you know. And those shuttle guys were great! The valet parkers aren't so bright but a few guys that worked the inside desk were fantastic and friendly! That helped the HIlton out for me because honestly everything else was a sad disappointment. I probably won't go back there again. The location and price aren't worth it. read more

Management at this location does not respect their most valued customers. Had a business trip planned but had to change the dates, gave them over two weeks notice but in the fine print they require a 45 day cancelation. They wouldn't budge, even knowing that I wasn't canceling instead changing my dates for a longer stay. I wouldn't consider this location if you are a busy business traveler. read more

You might think I'm giving this place 5 stars because of its location, physically attached to the Qwest Center, very near to most everything that's good in downtown, and about 5 minutes from the airport. Not only are all of those things true, but it's a very nice place to stay as well. I am a big fan of location, but this place also has nice amenities and is probably one of the nicest places to stay in Omaha. The price can even be reasonable, particularly if you've been wanting to discover everything Omaha has to offer in February (cold and Creighton Basketball, if you were wondering). read more

The Hilton Omaha is a great hotel. In fact, this was one of my favorite hotels when driving across the country. If you are bringing your furry friend, this is a great place to stay. The staff loves dogs and goes out of their way to make them comfortable (dog beds, etc). Besides that, the room we booked was very large. It was a suite with a separate dining room, living room, and bedroom. It also had two bathrooms. Come here when in Omaha, you won't be disappointed. read more

Spent 6 nights and it was a good stay. Fast elevators and the staff were very responsive. Clean room and quiet. Hot showers and great shuttle service. I had no problems with any particular situation. And would agree on LONG halls. Get a room by the elevator read more

located in downtown omaha, this hotel is connected to the century links center. If you have a conference at the center than this hotel is very convenient. The hotel has your standard ammenities, with a coffee shop located on the first floor. Although they serve starbucks coffee, this is not a starbucks location and they do not accept starbucks cards. In the evening the bar and lounge area is pretty packed, mainly with hotel guests but on occasion when there is an event at the center, a lot of concert guests can be seen in the lobby as well. THe hotel is clean and beds are comfortable but there is no free breakfast for hilton honors members. read more

People, be honest. Got early confirmation of check in then blown off by two calls after that. In person I waited 15 min for my early uh check in, approached the desk 15 min in, and was given a room. Irritating to hear the front desk say that "they have too many rooms clean.. On the plus side, wonderful lobby, good internet service. Small coffee shop in lobby was ok, but closed Sunday morning. The room was quiet. read more

Checked in early Saturday before our rooms were ready and they sent us texts to let us know we were good to go so I thought I asked for my linens to be replaced after the first night and they did! room/bathroom are kept super clean and room service person was sweet. The three shuttle drivers were very nice and to Shay who drove us to Cubby's tonight was super nice! Good luck to you buddy. You may ask why only 4 stars then? Well, there's a dude who works at their coffee/gift shop who was pretty rude and I don't give stars freely so he needs to step it up and take notes from his other coworkers other than that, pleasant place to call home for a few days. Thank you to the folks who gave great customer service and to the rude one I hope you find your happy place. read more

Overall this is a nice hotel. It is located in an area close to everything. I had food at the bar last night and it was good. I went with the burger and sweet potato fries. I'm leery of fancy food at a hotel. You can't go wrong with a burger and fries. My beef is with the coffee shop downstairs. It doesn't open until 6. I'm not usually one to complain but 5:30 should be the opening time. It's a business hotel and people are up early. Oh well. read more

Great downtown location. Services awesome. Rooms are very clean and well-kept. The conference facilities are very good and parking is great. They also have a shuttle that will take you downtown whenever you need it. read more

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Really enjoyed staying here. Parking was easy, location was ideal. Bathroom was large and I've decided I need one of the nightlight/overhead light combos for my own bathroom. Shuttle runs 24/7 on demand in a 3mi radius which was AWESOME. And the shuttle guys were very nice. We had one mix up (waited 30mins when I was quoted 10) and after I called, I got many apologies and a shuttle was there within 7 mins to get us. Two downsides: the pillows are super squishy and not firm at all. My head sinks right into the pillow. I don't find that comfortable. And I stopped by the front desk on our way out of the hotel for the day asking for an additional bath towel and ended up with no towels at all haha but a quick call to the front desk had that remedied within 20mins. Overall: Clean, friendly, nice stay. I would come back here again. read more

Would have gotten 5 stars except for the fact that they are kind of pricey. However if you want fancy, high end, A1 service and features, this is the place. Fairly new hotel with very modern furnishings. Very friendly and helpful staff. Good location central to downtown entertainment, dining and sports. New College World Series home is right across the street. read more

Hilton Omaha - Hotels Near Me - Omaha, Nebraska

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