This company is NOT CLOSED!!!!! Steve is a very professional…read morewhen he comes to work on my piano. I have been using his services for 15 years, and plan on using his services until he retires.

looked around for a reliable Piano Tuner and came upon Steve's profile on yelp. Realize that there…read moreis not much reviews found on yelp for Piano Tuners in the Albany Region and selecting one was a challenge. Took the plunge with Steve, communication with him was great , he was responsive and reply asap. We had a Kawai Piano which has not been tuned for a couple of yrs, Steve spent about an hr tuning the piano and thereafter when my daughter tried it .. she was delighted and said it sound so different and lively now. We will use Steve again 4-5 months down the road as the recommendation for a piano which has not been tuned for yrs.. to have a couple of frequent tunning to warm up the strings. and one more thing his pricing is the fairest and lowest !!!... compared to others.. the quality of the tune is there.

What a fantastic experience! I recently purchased a Gibson SG Standard - Cardinal Red Burst from…read morethem and I could not be happier. The entire process was flawless. I had a number of questions prior to the purchase, and I posted them in the website's chat feature. The responses were quick, clear, and concise. I pulled the trigger on the guitar and the communication continued to be fantastic every step of the way. The guitar arrived EXACTLY as they had described. I could not be happier. I most definitely recommend these guys!!!

Easy folks to deal with. Got a super price on my Gibson SJ200 Studio. Arrived on time...read more

The local store manager is very helpful and knowledgeable. Many great experiences over the years in…read moredealing with John Keal.

Michael in the Clifton Park store has been very professional, polite, helpful and kind. He is never…read morerushed and seems to be able to handle each customer as if they are the only one in the store. He is knowledgeable about the music journey and genuinely interested in your journey. I met Michael in the Albany store when I was looking for a trumpet mouthpiece. Since that purchase I have purchased 2 trumpets (one in Albany and one in Clifton Park) sheet music, instruction books and some new mutes. Michael and the entire Keal music staff are very helpful and genuine. I would recommend Michael and Keal to anyone who wants a first class experience. My experiences exceeded all expectations.

Just bought a digital piano (Roland F107) from Hilton Music store in Colonie Center and could not…read morebe more pleased! As a total piano novice and with limited space in my house, I wanted something compact but with full functionality - 88 key weighted keyboard, etc., and this fit the bill perfectly. Owner Bob Hilton worked with me and was terrific - pleasant, knowledgeable, and not pushy. We asked about delivery and turns out he lives not far from us so he delivered it himself on his way home that very same evening! Also very impressed with the sturdiness of the "console" that comes with the keyboard. I have it free-standing in a room (not enough wall space) and was concerned that my rambunctious cats would jump on it and knock it over - no worries after putting it together with the cover closed over the keyboard.

Occasionally we buy things here…read more There was a set of drum sticks. Some sheet music. We even bought a ukulele once. But mostly, we come here to browse. My son is really into music, but even more into music shops. And the staff at Hilton has been marvelous about encouraging his interest. Perhaps his favorite thing to do is sit down at the electric guitar pedal board and experiment with different pedals and settings. Should he ever want to pursue lessons, I might send him here for that too. It's certainly convenient. I'll also be bringing my own guitar there for new strings soon. Speaking of which, I found out that on Tuesday, August 11, Hilton is having "Restring Day" starting at 6pm. That means free strings. It's unlikely I'll be able to make it. But it's just another cool thing about the small mall music shop that could.

Everything you need in one place!! Lessons, instruments and supplies, repairs and recording and…read moremastering!! Scott Apicelli has done a great service to the community and for keeping music alive!

I met the owner when I wandered in looking for sheet music. Had such a nice time I ended up buying…read morethree instruments! We also brought three instruments donated to a music scholarship I was working on. They took the time to estimate the value and what each instrument needed. No charge. Will always go to them from now on - even though it's about an hour north of us.

Excellent service, great price, very communicative and accommodating. I highly recommend!read more

Dean did a very awesome job repairing and tuning my daughters piano (after we moved it from…read moreMaryland!) He was very meticulous. My wife and I were surprised at how reasonably priced his services were. Especially, considering the amount of work involved. And best of all, our daughter is very happy to play her piano now. We highly recommend Dean for piano repair and tuning!

In my fairly long experience, there are only two types of music stores…read more Type A, you walk in and you're looked at like you're a perp. If you look like you might even start thinking about taking an instrument down from the walls, you'll get a lecture about not touching the merchandise and a series of inquiries about whether you're a serious buyer or not. The staff may be knowledgeable, but they'll talk to you as if you're a mentally-challenged space alien who has never heard of a major chord or a scale and is need of being spoken to like a slow-witted dog. The prices are fixed, as if Moses had passed them down on an extra set of tablets from the mountain top, and any discussion of same is an apostasy that will quickly get you invited to get serious or get out. Type B, you walk in and the staff are already playing something. They check to see if you need help but will leave you alone to look if you say you're just looking. If you have a passing question about something, instead of answering it they'll pull down an instrument, give you a demonstration, and ask you to try it out. They'll talk to you frankly about the best place to buy X, Y, or Z and may point out the good features of what they have but are trying to match you up to whatever it is you need or are at the right stage for. They love music, maybe just a bit too much, but they love musicians even more, and they really love aspiring musicians. Hermie's is firmly in the Type B camp, and are going to be Cool about just about everything you can imagine. They know the scene, the area, the schools, the teachers, the bands, and they know their stuff. Prices are going to vary quite a bit, like they do at any instrument-oriented store, but as a working musician's place this is incredibly friendly towards the amateur and the student. The staff took time today to show my young musician a bunch of things he hadn't seen before on the guitar and lit a fire on inspiration in him. Honestly, I can't tell you whether you will get a good deal on X or Y here, relative to all the good deals in the universe. It's a small store, and they have more at the Albany location. It's a bit out of the way on the Jay walk in downtown Schenectady. But I've seen so many ***ho*es in the music business over the year I know by now how to tell what's what with the stores. Hermie's is good people.

I called Hermies with a single outrageous question "Would you be able to fit me in for a single…read moremusic lesson today?" I travel full time. I had one day in Schenectady. My boyfriend had taken his bass guitar on the road when he learned I had played cello as a kid. "It's really similar" he said. But I found myself unable to remember anything from playing music. 3 years of cello, a few months of trombone & piano, and 12 years of choir...but my brain seemed as good as having never done anything musical. Larry answered the phone and was both welcoming and confident that he could give me enough info to get me started. "Stop by anytime before 8pm". Around 2pm, I entered the shop and Larry greeted me just as warmly as on the phone. He checked out my travel bass & tuned it for me. I watched as his fingers whirled around the strings moving from fret to fret. I heard a little voice say "there's no way you're going to be able to do this again". I felt lost. Larry handed me the bass & walked me through a set of scales. I fumbled and hit the wrong string, or both strings at once, but I made it through. I went forward and then backward through the scales. It was awkward, but I did it. We'd chat a moment, he'd teach me something else about the bass, and like a good instructor "show me your scales again" and I would run through them forward & backward again. For fun, he taught me the bass line for Louie Louie. How can you not get tickled playing Louie Louie? That lesson was what I needed to get started and believe maybe I "can" learn this instrument. The previous review raved about Hermies. I'm a fan too. This is a must stop if you are thinking of picking up any instrument. Violin, Guitar, Cello, Bass, Flute or Sax. This is the place to go!

Great place to get your "pretty" things. The staff are wonderful to work with. Looking forward to…read morea blue Tudor soon.

After a lifetime of taking care of my children and elderly parents, I was in a position to purchase…read moremy first Rolex. A Rolex Yacht-Master with slate dial...sophisticated and beautiful. I turned to Frank Adams Jewelers and their service was beyond what I expected. I told Kimberly what my wish watch was and she assured me she would do everything possible to make it happen. Well, I received the message it was in and I couldn't be more ecstatic! I was greeted by Kimberly and Matthew (her right hand man for everything Rolex) and treated my Dad and I like royalty, beyond my expectations! Whether this be your first purchase or tenth, they go out of their way to form a special bond with each of their customers. Actually it felt more like family! I love my watch and but more importantly the experience and memory of getting it. Thank you again Kimberly and Matthew....you have a customer for life! Warmest regards....Ken I