Mark has been tuning for me up on Lake George since we moved here 5 years ago. I've been playing…read moreprofessionally for 40 years and have hired, sat next to, talked with, and come to understand the trade of so many professional tuners, but Mark is really the TOP OF THE GAME for me. He understands the piano;s needs almost instantly, but is also willing to take some time to really understand not just the piano, but the conditions in which the piano lives. Mark is talented, reliable, on time, communicative and focused. I would recommend him without hesitation!

We used A1 Piano Tuning for repair and tuning of a 100+ year old Sterling upright piano at my…read moreparents' cabin in Long Lake, NY (Hamilton County). The tuner, Mark Hitrick, was extremely professional and friendly and did great work on our piano for a fair price. We're well outside his normal area of operation, but he scheduled the work during a time when he was coming to the area to service another client. The difference in the piano's sound before and after this tuning was night and day. It's actually fun to play the piano again. Mark also glued ivory key tops (which I supplied) onto keys that were missing their tops, so the piano looks a whole lot nicer now, too. His work was very neat and tidy. Since that initial tuning, Mark has been back twice for fine tuning, improving both the sound and the action of the piano even further. I only wish he were closer to New York City so he could tune our home piano as well.

Julian is a master when it comes to pianos- like a Piano Whisperer…read more He's honest, thorough, and incredibly knowledgeable and patient. He has a great background and also a wealth of local resources to tap into if necessary. I highly recommend having Julian maintain your piano.

I don't see many requests for piano tuners, so here's an answer in advance to the question "who…read moreknows a good piano tuner?" We've recently engaged Julian Berman and have been very pleased with his work. He's a piano technician, too, meaning he can fix stuff. Besides presenting us with all eight-eight keys not sticking and each playing its assigned note, Julian is always up for a chat--which can drift away from music down whatever corridors of mutual interest we discover. A pleasant dividend indeed. Julian serves Ulster, Dutchess, Columbia, and Greene Counties and may be reached at 845-625-8640.

Great and very friendly service! Buying a piano is a difficult decision, but the whole team was…read morevery helpful and patiently answered all my questions.

Bob is knowledgeable and friendly, patiently working with you to explore the available options for…read moredigital pianos including delivery and assembly. He is a trustworthy seller who ensures the piano is properly delivered on time. I opted for a more white-glove service and had my digital piano preassembled and delivered to me. If you're in the New York City area, make sure to give them a call at least.

Michael did a great job on our piano. He was on time and professional and did a great jobread more

From the owner: Piano Tuning, Repair, Tone Regulation, Voicing and Piano Humidity Controlread more

What a nice person! I live at a distance and needed a tuner for my mother's piano in Chicopee. We…read morearranged it all on the phone. He was very courteous and understanding about the unusual nature of the project, tuned a very neglected piano so that it was serviceable for her. He was a pleasure to work with, reliable and kind. I highly recommend Wendell Haire Piano Services.

Mr. Haire did a terrific job. He called prior to arriving and asked if he could arrive a little…read moreearly, which worked out great. He answered all my questions and explained his process then went right to work. The concert he played at the end to test his work made our piano sound like Liberace was at the keyboard, like a concert hall instrument. It made me wish I could make it sound that way. He's a true master of his art. Well worth the investment.

Sean moved my piano with 2 days notice. He was on time, polite, professional and gave me a fair…read morequote. I highly recommend him if you need a piano moved. I would absolutely use him again.He did a fabulous job of getting my piano set up exactly where I wanted it.

I have two pianos that needed tuning and some key issues attended to. I called and the appointment…read morewas quickly made and arrived on time. My Young Chang baby grand had not been tuned in many years and also has a Pianocorder system installed back in the 70's. Chris fixed a couple of piano key issues and carefully tuned the piano. The action and sound is a pleasure to play and listen to. Chris had to leave to be on time for another appointment and later the same day returned to tune my Yamaha CP80 Electric stringed Grand Piano which had not been tuned since the '80's. Finally, both pianos function beautifully and bring their wonderful sounds back into my home. If you are looking for someone you can trust with your prized possessions you can depend on New York Piano Works to give you great service and value.

Sharing my review from Google - If you love your piano, this is the guy to go to!!…read moreMy baby grand piano is over 100 years old so I didn't think there was anything that could be done to improve how it sounds. It had been tuned before by someone else, and it sounded "ok" for awhile, but there were keys not responding, with some even sticking, and it just didn't have the responsiveness that made playing it enjoyable. And after having just been tuned, it didn't sound like anything more than an old "tinny" piano sound. So it sat for over a year not getting played. I lost interest because it was just "too hard" to play. After reminding myself that time passes whether we accomplish anything or not (let's not forget 2020), I called Scott to come look it over and see if I could find some enjoyment in playing again, with a piano that sounded better. He looked it over carefully, determined it could be tuned and serviced, and explained how all the little pieces worked, or didn't work, in my case! It was fascinating to see the inside workings! Scott went about dismantling it, showing me all that it needed, but discussing with me what could/should be done now vs. what could be done later down the road, like replacing the keys or refinishing. The result - a spectacularly sweet "voice" emerged out of MY piano that I never thought could happen from a piano this old! Who even knew that my piano had a distinct "voice"?? And the "action" of the keys was significantly improved! I couldn't believe it! I spent the whole next day in front of the piano practicing! If you are concerned about quality service, need an honest assessment, and really care about your piano, call Scott. He emailed appointment details and a reminder, and then a follow up "thank you" email, to check in, and he listed everything that he had done. While at the house, he explained clearly and thoroughly what he was accomplishing, and was very personable, even making friends with my cat, who seemed to want to be a part in the action! Bottom line: Scott can help you with your tuning requirements or really dig deep to making your specific piano everything you want it to be!