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    Hilyard's Business Solutions

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    7 years ago

    I saw him on the back of a baseball card. Saw that he served in the U.S. marines. So I gave him 5 stars.

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    Staples

    Staples

    2.5
    (20 reviews)
    0.4 mi

    This review is for both the Staples staff and the TSA Pre-Enroll staff as well. I've visited this…read morelocation twice in the past mo, once for making a purchase and once for the TSA Pre-Enroll office. Staff Friendly and TSA Pre-Enroll office. He stayed past their office hours to accommodate everyone that was there waiting.

    Again, I walked into the Staples on Kirkwood Highway. I came here a few months ago and another…read moremanager was here who was complaining about how busy he was and how he absolutely didn't really have time to help me even though he didn't say that his action showed it. I don't see him anymore so I go up to and see a guy with curly hair and glasses and he's finished with the customer in front of him so I need to ask how to use the fax machine no I do know how to use a fax machine, but I don't know how to use one that you pay on and he said well it's gonna be a few minutes. There was no one else in line. No one else in the store near over there where we were and I said what he says it's gonna be a few minutes and he started stapling and putting together things while I'm standing there and I said I'm awaiting customer. He just totally ignored me. The manager, Adrian, I finally flagged him down. I don't think he heard any of it, but he came over and stayed with me to do the whole thing and it's very important that you hit "check out" when you finish faxing I wouldn't have known that, and the guy that was reluctant to help me probably would not have told me. So it worked out fine - maybe with this new manager they will improve. I guess he's a new manager. I've only been in there a few times and I've not seen him. Customer Service is providing a service for your customers. A customer in front of you should take precedence. No a project you have to complete. My tutorial would've taken minimum five minutes away from his putting together a manual.

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    Staples
    Staples

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    The Mail Box Store of New Castle

    The Mail Box Store of New Castle

    5.0
    (2 reviews)
    4.2 mi

    What a cool store. Coming across this place will save me a ton of time at the dreaded new castle…read morepost office as well as staples. I was in and out in 3 minutes and for only a couple dollars. The lady at the counter was really nice and made my shipment a breeze. They'll print your labels, attach them to your package and ship them off. They also sell office supplies, uhaul materials, and even gift bags.

    Had a wonderful experience at this store today. My child decided to sell some books without even…read moreasking me. Collected payment and received a shipping label and didn't even tell me for days. The problem was we don't have a computer or printer so I had no way to print the label (we're on iPads here and who really prints things anymore??). So we were going to have to print at the library, which was never open when I was not working. Finally just decided to pay postage again myself because my child was getting heat for not yet sending the package. Went to post office and they had no tape. On my way to the store to get some, drove past the mailbox store and decided to go in. They took my books, provided the priority box, taped it up themselves and printed my label and gave it to the post man while I was waiting. All for the price of the priority postage I already paid. To top it off they were so nice. Please use this business for your shopping needs! You won't regret it with the service they give & you'll be keeping a small business going.

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    The Mail Box Store of New Castle
    The Mail Box Store of New Castle
    The Mail Box Store of New Castle

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    Hilyard's Business Solutions - officeequipment - Updated August 2026

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