Hinkletown Sewing ( a family run business) that offers great trade in prices, they even take non-Berninas. Their prices on servicing are better than any other dealer in 100 miles of my home. They are the most honest nicest vendors and people and offer the best service around as the largest volume dealer in the US they know their machines. They even allow you to schedule service by phone, dropping off you machine early AM, then shop the great quilt stores in the area and pick it up in the afternoon. read more

Work on all kinds of sewing machines. Reasonable price for repairs. Next day service, fast and done correct. read more

I took my sewing machine in for repairs. I picked it up and brought it home and then turned it on to try it out. It's more broken now than it was to begin with. I'll have to take it elsewhere for some real repairs. read more

I brought my Bernina 1530 Inspiration in as it would not even turn on. I spent some time looking at several of the used machines that were available and was pleasantly sirprised by how knowledgeable the sales ladies were. Several days later, I was happy to hear that the machine repair people were able to rebuild my machine for me for a very reasonable price. It is now runing better than it has in years and I am delighted with my whole experince at Hinkletown Sewing. The customer service was simply great with no push to buy a newer machine. The selection of threads and feet is amazing and I can not wait to come back for more fun at this fine sewing store! All the people I spoke with were so helpful and kind! read more

Bought a used Bernina Q20 sit down longarm machine on a Horne Lift Table for a great price! Drove all the way from SC to pick it up. The BEST customer service ever!!! Ervin went above and beyond to break down the table so it would fit in the truck while his sister gave me an expert tutorial on all of the ways to get the most out of the machine. Highly recommend Hinkletown sewing!!! read more

I took my 1983 Singer portable sewing machine to Hinkletown Sewing Machine Shop last Thursday for repair and servicing. The bobbin thread kept getting caught, and I thought it was the timing. The shop is bright and clean, with a wide stock of sewing machine accessories. The staff are friendly and knowledgeable. The repair technicians work in a well lit, well stocked room back of the front desk, where one can watch them work. Because several of the staff would be traveling to a funeral out of state that weekend, the saleslady gave me an estimated pick-up date of Tuesday. However, she called me Saturday to say the machine was ready for pick-up. I picked up the machine on Tuesday. The young man at the front desk allowed me to test the machine before I paid for it. He gave me some pointers on how to avoid the problem in future. The repair cost was reasonable. My machine now works very well. read more

I took the embroidery guide class which was taught by a most knowledgeable woman. She was patient and experienced and kind to everyone regardless of the questions. I will definitely make the long journey to this shop again. read more

Absolutely the best place to buy your next Bernina! I had a very nice experience. I bought a slightly used Bernina 570 series and it is wonderful. You can get everything for your sewing as far as feet and various notions. Thread is plentiful and lots of Accu Go products too. They are very busy there and have alot of repeat customers for a reason! You should put this on your next shopping trip. read more

If you're trying to avoid Covid-19, beware. None of the staff wear masks, although it's PA law to do so. Was told that it's their store and their choice and they will not be wearing masks, period. They've lost my business for good. read more

Super helpful for everyone from the newbie sewer/quilter to the experienced ones! They helped me through a lot of learning curves as I moved up through the Bernina sewing machine lines. Great prices and staff! read more

Such a pleasure to do business with. Needed a few things, and not in the market for another machine. Treated me like a valued customer instead of a lost large sale. They have many things you don't see elsewhere. Wonderful store and experience. Put them on your list of places to stop at. read more

Great store. Got a new Bernina machine for much less than competitors' prices. The class provided with the purchase of the machine was taught by a total pro. Provided helpful assistance the whole way, and also fixed a small problem with the machine in the process. Will get all future machines and machine accessories at this store. read more

Beyond expectations! Staff is very friendly and helpful. Answers every question patiently and makes very helpful suggestions. No pressure to buy though with all the many machines (both new & used) on display, it's difficult to walk out without a machine or fun accessory. Prices are very good. Repairs and cleaning & sharpening too! Thread selection is wonderful. Machine foot selection like I've never seen at good prices. Great display machines for you to test drive and have fun. Lots of new and used Bobbins too! If you sew with a Bernina, this is a great shop to visit. Store is tidy and bright. read more

This Bernina dealer has the best service and prices. It is absolutely worth the drive. I traded in my old machine on a newer model that came with 3 classes. The classes were invaluable. Tonight I drove out with a terrible thread jam. It was cleared at no charge in about 6 minutes, and Irvin taught me how to clear it myself next time. read more

I was looking for a newly released Bernina serger and my local shop said it would be months before they could get me one. I called Hinkletown which is about an hour away from me, and they got me the serger in a week. I was pleasantly surprised when I got there. They have every Bernina machine and accessory you could ever want. They have a fantastic section of reasonably priced used machines. The prices on the new machines were significantly cheaper than my local dealer. I will only be shopping at Hinkletown, the hour drive is worth it for the savings. read more

This is a nice shop i bought my sewing machine from them and had some tension issues so i brought it in for a cleaning and to fix it i live a hour away so a two hour trip total .they called a week later that it was done my boyfriend picked it up brought it home the receipt stated it was fixed that it was TEST SEWEN ...GRRR LIAR ...tension still off so now a third trip over a lie ..they did work on it in front of me AGAIN they tell me its fixed i TOLD THEM TO PROVE IT and show me ...instead of immediatly showing me he worked on it some more BEFORE he actualy did sew and show me .....it was fixed ....YES ITS FIXED BUT I WONT TAKE THEIR WORD EVER AGAIN THEY WILL NEED TO SHOW ME read more

I purchased a Voyger 17 longarm quilter used from them on Sept 6 2019 , I also had a Qbot put on it ,They had it listed on E bay , they had me go threw them with my credit card to pay them for the machine an Qbot , I also paid $400 in shipping so that took it to a little over 4000.00 , as of today I still have not been able to quilt as the machine has never worked , I try calling twice an spoke with a lady who did call me back to say that Evian who sold the machine wanted me to reach another person who had no info for me , I just want a machine that actually works , I am out 4000.00 an would highly not recommend this shop to anyone , if they would have offered to fix it or replace it would have been suitable an would be happy with it , but I cant even get threw on the phone an live 6 hour from there ...please reconsider buying or doing business with these people ! If buy some chance I am able to get them to make this right I will change my review but as of right now I do not recommend this business to anyone an say buyer beware !!!! My Name is Laurie Taylor I live in Port Clinton Ohio , I just want this made right ! read more