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HIPOAZ

5.0 (2 reviews)
Closed 8:00 am - 6:00 pm

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3 years ago

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7 years ago

Service is great and they made the report easy to understand

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Advantage Inspection Service

Advantage Inspection Service

4.6
(478 reviews)

Steven Boyle recently conducted our inspection on a townhome in Scottsdale and we were thoroughly…read moresatisfied. Really appreciated how detail oriented Steven was; he noticed things that we hadn't during our prior visits to the property. It was also great to sit down with Steven after the inspection to review his report together, ask questions, and go look at some of his findings in real time. Really glad we chose to go with Advantage. They were the best combination of good reviews, high volume of reviews, and price. Also the offer to warranty parts of the property was a differentiator in the marketplace. Will definitely hire Advantage again for our next inspection.

I don't usually leave reviews, but this experience needs to be shared so other homebuyers don't end…read moreup in the same situation!! I hired Advantage Inspection Service for a home inspection on a property in Mesa, AZ and paid over $1,300 expecting a thorough and accurate evaluation. Unfortunately, the inspection completely understated a very obvious issue with the patio roof. At the time of inspection, the patio ceiling when you walk out onto the patio had visible sagging and clear signs of prior water damage, including patched and freshly painted drywall underneath. These were not hidden defects they were observable conditions. However, the inspection report described the ROOF as being in "near satisfactory condition" with a general "review" recommendation. NO documentation on the visible damage of the ceiling. That wording makes it sound like a minor or precautionary item, not something that could turn into a costly repair. Based on that report, I moved forward with the purchase. After closing, I had multiple professionals look at it and they all immediately pointed out the same thing. That this was a significant issue that should have been clearly identified during the inspection. What made things worse was the way the company handled it afterward. I had to repeatedly follow up just to get responses, calls weren't returned, and it took about two weeks to get a formal reply. The supervisor, Ryan Peart, ultimately relied on the "review" language in the report to avoid responsibility and offered only a 30% partial refund of the inspection fee. The issue here isn't that they didn't mention it at all, it's that the condition was seriously understated and they took no accountability. As a homebuyer, you rely on the inspection to understand what's actually going on. If something is visibly deteriorated, it should be clearly described that way. Inspections are supposed to protect buyers, not leave them with unexpected repairs after closing. I would strongly recommend anyone to stay away from this company and make sure your agent stays away from them as well. I trusted the report and unfortunately paid for it later. But currently in talks with the AZ Board of Technical Registration to hopefully suspend their license because it's completely unethical what they do to homebuyers! Hold them accountable! Just sharing my experience so others can make a more informed decision.

HIPOAZ - home_inspectors - Updated July 2026

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