Well I didn't get Eugene, so maybe that's why my experience wasn't as great as everyone else's. We…read moreneeded an emergency locksmith to get us into our place after we locked ourselves out. The star is for the guy showing up on time on a Sunday night, and for getting us in our home (although if I could give zero stars, I would). It cost us around $175 and after we were in the house, he asked us for payment in cash. We don't carry cash. He wouldn't take a credit card (despite them advertising as credit card friendly), so we paid with a check. However, the locksmith had no idea what he was doing. Our lock AND door are totally busted, broken, in pieces. We had to give up a day of work (since we didn't have a way to lock the house) so the technician could come back Monday night and fix the lock, only for him to tell us he had the wrong size lock with him and wouldn't be able to fix and replace it. He had no idea *how* to fix it, even though he's the one who broke it. On Tuesday, he was supposed to come over in the morning to try again, but called us to ask if we could ask our office if they have replacement locks he could use since he didn't have the correct part. We had already explained to him on Sunday that no, they don't, this is not an apartment complex but an owned condo. They don't carry locks, we don't have a maintenance office. That's why we're calling a locksmith. He said he could not help us. We ended up calling a different locksmith company to see if they could help fix the damage done by this company, because J&M's technician didn't have the parts to fix what he broke. Plus, he asked us to call someone else to find the lock. According to the new company, there are pieces missing and broken, and they made so many errors that we need a specialty lock ordered. Now I have to keep spending money to fix what they damaged. We called J&M on Tuesday to explain the damage that was done and ask for a refund and/or damage reimbursement since they directly caused the unnecessary damage to our door. We sent photos of the damage, per their request. We called them twice and both times they said they'd call us back - they didn't. We called again, they didn't answer. We called twice on Wednesday, they still didn't answer. We sent a text on Wednesday asking them to call us back, and they finally texted us back saying they wouldn't do a refund because we didn't contact their office - even though we had been in touch with their employee directly. Their employee said they didn't have the parts, the reason we had to contact another company was because they didn't have the parts. And yet their reason for not giving us a refund is that we should have contacted their other technicians? NEVER do business here. Ever. This was beyond poor customer service, it was a never-ending nightmare. I even filed a complaint with the BBB, which the company ignored (this action can be found on the BBB website).

Eugene was punctual, reliable, courteous and reasonably priced to unlock my car door…read more I would recommend him to anyone needing auto-locksmithing

Mr. Paul took excellent care of me. Was very helpful and professional. Highly recommend. Salute…read moreBrother!

Professional, courteous, and fast service! I lost my car key while visiting family in GA. I found…read morethis company through a Google search, found great reviews so I decided to call and Paul did not disappoint! He gave me fair pricing and same day service during a holiday weekend!!! I was extremely pleased with the service I received!!! Would absolutely recommend this company to everyone!!!

This company was suggested to me by a friend so I called because I needed several items rekeyed…read moreimmediately. Jason picked up right away and was very informative about the items he would need to change on the locks to have only key for the entire home plus his costs are quite reasonable. He said he could be at my home in Alpharetta by 4pm and he was right on time. He made sure everything worked and was correct before leaving. His professionalism, knowledge and helpfulness were exactly what I needed. Thank you!!

Very impressed with the services provided. His promptness was unmatched, very professional,…read morecourteous, and attentive to details. He unlocked, programmed, and cut my new keys within minutes. Tested all the buttons. I definitely would recommend him to anyone. Not to mention the price was AMAZING. You will not be disappointed.

I lost my car key recently and sadly didn't have a spare, so I needed a new one made. I contacted…read moreseveral local locksmiths here on Yelp for estimates. Mikhail from Bonlock responded quickly and with a more affordable price than other companies I contacted. He also had appointments available for that same day, which would be really convenient if I needed the key urgently. He met us at our home (where luckily my car was located) and was friendly and professional. He had our key to us really quickly! We were also offered a second key for a low price. The whole process only took 10-15 minutes. Overall, I highly recommend this service if you need a locksmith.

Mark came out twice to try and open a 20 year old Armoire and the 2nd time was a charm. He didn't…read morecharge me for the first attempt and was very good to deal with. I would recommend him to anyone needing help with getting their locks changed or any other issues.

Always fast, honest, and professional!! His website says most competitive prices in the county and…read moreit's true. He's rekeyed over 20 deadbolts and door handles and exterior fence gates. Great to support small local business with an owner that actually serves his community.

I needed to get a spare key for two cars. The service was excellent! The keys were made quickly…read moreand the price was great. I would definitely recommend Clean Cut if you have a lockout or need spare keys. They provide excellent customer service.

I was locked out of my home. The gentleman responded immediately and happened to be near by. His…read moreprice was very reasonable and he arrived on time. I learned that my doors seal tightly. Glad my neighbor was over because both men had to push really hard on the door to get the tool inserted. He was very nice and professional. I'd use him again without hesitation.

Amazing service. Super fast. The locksmith answers the phone directly, no waiting for a call back…read more He came very quickly and was super nice. He was able to get my daughter back on the road to college before the ice storm rolling in today. I couldn't be more grateful. Thanks again Roger!

I really appreciate this company and will use them again, very professional and knowledgeable.read more