My wife, baby, and I visited this restaurant during our stay, and unfortunately, our experience was very disappointing. The hotel mixed up our reservation date, which was not our fault. When we arrived, instead of trying to help or accommodate us, Alejandro and Natalia were very rude and unwelcoming. We felt like we were being treated as an inconvenience rather than valued guests. To make matters worse, they wanted to seat us in an isolated corner, and their attitude throughout the interaction was disrespectful and dismissive. Traveling with a baby can already be challenging, and a little kindness and professionalism would have gone a long way. We understand that mistakes happen, but there is no excuse for treating guests with such a lack of respect. This experience left a very negative impression and was far below the level of hospitality we expected. read more

I been waiting 20 minutes for my dumplings. I finally got it. Right when I started typing this review Muy delicioso, pero... i definitely Should've been given 4 instead of two for that long ass wait. everybody got their teriyaki chicken but me. Never received my ramen, and never received my teriyaki chicken. Till reminded at the end. Then the worker claimed I never ordered Ramen. I did. Nd I know this bc the only thing on my list I initially skipped was the Teriyaki..but then I put that in like at the end of my order bc someone reminded me. Like, I got my teriyaki at the end when by NOW I js ordered ANOTHER BC IT NEVER CAME I'm tired. Also the drinks melt very fast if you're outside read more

Hiroshi Sushi - My empty plate - Sushi Bars Near Me - Cancún, ROO

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This is located within Garza Blanca resort. They have indoor and outdoor seating. I typically am in the mood for the steak when I'm here but I wanted to switch it up. I went with the beef fried rice & ramen. Overall it was pretty good and our server Tomas was excellent. Definitely getting steak next time I go. read more

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I always come here for yummy protein/sushi dinners! It's continually been a great experience with really unique sashimi plates. The service is wonderful, everyone is super kind and it was really a fun time when picking him up with a birthday celebration! The ambience is really high and the outdoor area overlooks the palm trees and pool. Wonderful for an evening to enjoy! Now for the food, we probably ordered like 20 dishes for three people. The sashimi slices are superduper, thin and dressed with delicious tasty sauces. The sashimi on top of seaweed salad was also delicious. We were able to taste every plate on the sashimi list (Hamachi is a MUST get) and got a couple rolls (spicy crab is sooo good) to enjoy. And omg I HIGHLY recommend the miso crème brûlée! Would come back again -- I'd say it's always a "this is really tasty" 4/5 star location to grab a bite :) read more

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Really enjoy this place. Only one time out of many it was a kiss with the pop shrimp. Their glazed salmon is a must have. Staff is really friendly and professional. They also have Korean BBQ and friend rice. The rib eye is amazing and a must try read more

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Fabulous, absolutely fabulous and the food and atmosphere. SO FRESH and delicious. We tried many different fish items from raw, cooked, to tempura. My husband, ordered the lamb lollipops that were cooked on open flame of charcoal l. Of course we had to try so many different things. It's was not disappointing. Carmen took great care of us but why she put extra drinks on our tab, I really don't understand. According to her, we drank 3 full bottles and drinks, wow. I WOULD RECOMMEND read more

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we made a reservation two weeks in advance. We got there one minute late and they claimed that they couldn't find us in their system. we showed them the confirmation email and they claimed it was fake for whatever reason and forced us to leave. read more

The restaurant Hiroshi is fabulous. The service was amazing, the food was so fresh and presentation was great, and the ambiance was unbeatable. We sat outside on the terrace overlooking the pool and ocean. The weather was perfect! We decided to do our meals family style, at our waiter, Edwin's, recommendation. We ordered the tuna wonton appetizer, edamame, and popcorn shrimp. The quality of these appetizers was outstanding. So tasty and flavored so well! For dinner, we ordered the chicken, shrimp, and bacon wrapped asparagus skewers. We also ordered two of the mango sushi rolls and two shrimp sushi rolls. The food was so fresh and the fish was very high quality. For dessert, we got the coconut cake and the Japanese cake to share - they were both delicious. The service here is outstanding. Edwin did a phenomenal job and was very attentive. He gave great recommendations and was very friendly. All of the staff were great and were extremely helpful. I highly recommend this restaurant experience! read more

Hiroshi Sushi - Mango sushi roll and shrimp sushi roll - Sushi Bars Near Me - Cancún, ROO

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We came here on Friday night and the food was really disappointing. This may be the worst meal in the last 3 years. Note that there are two hiroshi restaurants on the property. The one that we went was on the Garza Blanca side. The best dish was edamame with soy sauce and garlic. My toddler had two of those. Scallop sashimi was doused with too much spicy sauce that you could hardly taste the flavor of scallop but my husband liked it. The nigiris was ok but too expensive for the quality. Yuzu salmon sashimi: the presentation looked off from the pictures. And this one has mayo on it, which is not described in the menu. One would not expect yuzu kosho sauce to have mayo. Mexican roll: decent but still too spicy which stifles the delicate flavor of the fish. Catch of the day was bland. Get some lemon and salt to help if you end up here. The service was slow. AVOID at ALL COSTS. vegetable dumpling - it was not edible. Didn't look like dumpling - mushy and had sauce on these before the dipping sauce. Cucumber and seaweed salad - the flavor made this not edible. Desserts: really disliked them. Ice cream tastes worse than the ones from the ice cream truck. Didn't like the coconut dessert Can't go beyond the first bite. The worst part is that the meal was $80-90 per person for subpar food. read more

Hiroshi Sushi - Sushi Bars Near Me - Cancún, ROO

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We stayed here 6 days and ate here 3 times. We couldn't stay away after our first visit. Don't forget to make a reservation as it fills up daily. Everything was so fresh and delicious and we were hooked. We are major sushi fanatics back home and this topped a lot of our local sushi spots back home. Despite the hefty premium price tag, we also couldn't stop ordering the otoro every single visit. We tried both the otoro nigiri as well as sashimi. If you get it, you won't regret it. Perfectly fresh and fatty. Everything else was also fresh and delicious. Hiroshi is definitely one of our highlights on vacation as we didn't leave the resort this trip. The service is unlike any other sushi restaurant you've ever been to. The staff are very friendly and attentive. We loved Hiroshi when it was still located in Villa Del Palmar, but even more now at Garza Blanca. Everything got better with the move. We look forward to visiting again next year when we return to Garza Blanca. read more

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Pure artistry comes to mind when describing the culinary art prepared by chef Jonathan and his team. We have been coming for 10 years to Hiroshi and have never felt disappointed after a meal, which we often see as one of the highlights when visiting Cancun. All the food at Hiroshi is delicious, but for us the various sashimis, especially the yuzu salmon and the clams, and the maki rolls are standing out. A great addition to Hiroshi after they moved from Villa del Palmar to Carza Blanca has been the wood fired BBQ on which they prepare excellent grilled dishes. Here my favorite dish is the grilled duck breast. Finally, the desserts are excellent, especially the miso crème brûlée. As for the ambiance and the staff, they are all very friendly and professional, including the restaurant manager Edgar as well as the waiters. And if you come to celebrate your birthday, Martin might treat you on some fireworks. Overall, we always highly recommend this restaurant to friends. read more

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This was one of our favorite spots to dine while on our all inclusive vacation. We stayed at the Villa del Palmar and had no issues booking a table for our party. The entrees were fresh, well prepared and presented. Given we were a party of 10, we were fortunate to try many dishes on the menu. Highlights were definitely the sashimi/crudo offerings. We also enjoyed dining on the outside patio. read more

Hiroshi Sushi - Robata - Sushi Bars Near Me - Cancún, ROO

Service was disorganized. We were a party of four, and they brought the food at different times. The fried rice had a chicken bone, and the ramen and miso soup were lukewarm. The sashimi was cut thick and plated horribly. Not a good experience, and would not recommend it read more

Hiroshi was one of our favorite restaurants during our stay in Cancun. The soft shell crab starter was absolutely delicious. We also enjoyed the skewers and the salmon. Our kids loved the green tea ice cream. Enrique was so attentive and provided excellent service. He even remembered our anniversary and surprised us with a coconut cake which added a special touch to the entire evening. We will be back for sure. read more

Hiroshi Sushi - Sushi Bars Near Me - Cancún, ROO

Great food even though it can be hard to get a reservation. Living for the kabobs and rice. They are normally very accommodating.

Dinner at the Hiroshi Japanese restaurant @villadelpalmarcancun was amazing! This was probably one of our favorite restaurants we tried at the resort. The portion sizes were a plus and of course the food was a plus. For more food pics from villadelpalmarcancun resort, follow our IG: @BrwndButter read more

Hiroshi Sushi - Sushi Bars Near Me - Cancún, ROO

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Super friendly staff. I had the vegetable yakisoba. It was ok, but definitely too sweet. It was too salty to add soy sauce to tone down the sweetness, but sriracha helped. The vegetable tempura was really good. Really good! My husband had the chicken teriyaki and while it definitely was different than expected, he loved it. The experience was nice read more

Hiroshi Sushi - Vegetable Yakisoba - Sushi Bars Near Me - Cancún, ROO

Very good sashimi options. But sushi variety is limited due to the fish stock options available. But still everything is a work of art and tastes amazing. Service is exceptional. And a bit pricy for Mexico read more

Hiroshi Sushi - Scallops and salad and the Temaki - Sushi Bars Near Me - Cancún, ROO

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If you stay on this hotel, Horoshi is a must to eat place. Great food, fast service, nice staff. all we order is good. read more

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Unbelievable amazing resort with so much fun and activities and the food is incredible. Must do the all inclusive and restaurants are unbelievable. We have stayed at the best resorts in the world including the hotel Le Blanc and this place is YES better. The Hiroshi restaurant alone should be a five star diamond restaurant because they make the best food WE BOTH ever tasted for Sushi. This resort is so fun and the rooms are beautiful. Activities off the hook!! Very very impressed. Only draw back far off the main strip, But we have been to Cancun over 10 times and trust me once you come to this resort you will not want to leave any way. No Lie!!!! Josue was an awesome waiter. The BEST!! He knew exactly what to offer and suggest and he was fast and prompt . Nice guy!! Genuine and caring, thank u so much!! read more

Poor service. It's not first come first serve. If you flirt you get in faster. Bad attitude. Food quality wasn't that great (not 4 star) This place has other restaurants you can actually enjoy read more

The food was pretty good honestly. Good cuts of fish and great presentation. The arugula salad was crazy good, highly recommend it!

This place is sooooooooo good I do t know what to tell u if u don't like this place as an all inclusive except for JUST SHUT UP! :) read more

I can't say enough good things about this place. Best restaurant at the resort. All the food is outstanding from the shrimp tempura, chicken fried rice, Philadelphia roll, etc.... The wait staff, hostess and chefs pay particular attention to details and the food came out promptly and to temp. The service we received from Hector was top notch! We enjoyed it soo much that we ate there 4 times during our stay. read more

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Our waiter Hector made this for us! It was personalized and cute. Truly felt the holiday spirits. read more

Hiroshi Sushi - Coconut tapioca - Sushi Bars Near Me - Cancún, ROO

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This review is solely based on the hostess Beatriz (Garza Blanca location). Our flight to Cancun was delayed and didn't get to our hotel until after 4 pm. We haven't had any proper meal since we were handling the whole rebooking at the airport. When we got to Garza, we had to get situated as well. By this point, it was already around 5:30 pm so we head down and went to Hiroshi to grab a decent meal. We were greeted by a gentleman and he couldn't really speak English well so he called another person. Beatriz came and told us that we needed reservations and either way they can't have us dining as two of my family members were wearing tank tops. She said this with a stern look and walked away. I get that it's the restaurant policy but she could have handled it much more delicately. We could have gone back to the room and changed if that would qualify us. She could have discussed reservations but instead she just walked away. Mind you, the restaurant was almost empty around that time we came in. This is supposed to be a fine dining but the the quality of people representing the restaurant definitely needs improvement. read more

This was probably one of the better meals we had at this resort( and thats not saying too much). We didn't eat any raw sushi. We had a shrimp tempura roll, teriyaki chicken, teriyaki fish, tempura and some noodles. The food was ok, nothing amazing. read more

This is my family's favorite and we all like fresh fish-the chefs here are more impressive than our places in Austin-Anything sushi and sushimi! If you're adventurous, ask for chef's choice. read more

I had no taste for the jokes of the server. The food was also Japanese looks like. Further the AC was turned up too high and was dripping water all over me from the ceiling. read more

Sushi was ok I definitely expected better. Meal was also good. Cocktails were good. The inside is a bit intimate and was a little chilly

Everyone from the host to the cooks to the servers were very courteous and sweet. The food was so good and desserts were to die for! Huge thanks to Eric D. for his astounding service! We came in a group of 8 and he did an amazing job attending to each person and recommending the perfect options for each one. Went above and beyond making us feel valued with a personal touch to our group. He truly is a gem!! Overall 11/10, will definitely be back! read more

Nice Sushi spot located inside the Villa del Palmar. Food was excellent, tasty. Ingredients were fresh staff was very friendly. We had a bunch of typical rolls, the lobster roll was great, we also had a chicken teriyaki dish for the non-sushi eaters. read more

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Food and staff is wonderful! Carlitos the bar tender is so pleasant and funny! Can make a drink to make u slap yo mama!! The grouper and fried rice is amazing, as well as the fresh made to order sushi!! OMG!! Must have!! read more

The waiter I had when I came was very nice and attentive. The food was very delicious and well crafted. The drinks were very good and the ambiance was enjoyed. I got the Mexican roll and it was super good. My friend got the Philadelphia roll and it was just as good. For the drink, I don't remember how it was spelled but the hostess said it was Japanese for blueberry. read more

Decent enough sushi, especially the Hiroshi roll, Mexican roll and tempura roll. The service here is extremely slow. Granted we had a large party, but they refused to let us make a reservation that would have clearly helped them staff appropriately. It was hard to tell but I think maybe only two waiters worked the dining room along with a manager. read more

I have been to so many Sushi places in many different countries but this is one of the best place that I have been. The food is fresh and amazing. The service is superb. Nery is the best waitress. Her hospitality is excellent and customer service is beyond expectation. Thank you for making my dining experience extremely superb. Will never forget it. Will definitely come back read more

Excellent food . Very welcoming staff. Food choices amazing. Delicious food .Vegetarian options . Definitely going back

I've eaten here twice now and both times the food and service were great. This is a world class Japanese food restaurant with great fresh sushi and traditional Japanese dishes. Ask for the special sushi roll. The night we had its it was incredible. read more

Worst sushi ever. Just don't. I tried it because sushi is my favorite but it was just awful! Plenary of other great food options at this resort, sushi was not one of them. Weird combinations on the rolls that would make you scratch your head (like who uses smoked salmon for sushi?!), they were accommodating with substituting the smoked salmon for regular but the slices of fish on the roll were very thin and cheap, the rice even tasted off. Again, lots of great food at this resort, even fresh fish options (go try the Tikin Xic at Zama, one of the best things I ever ate), just save your money and appetite and go somewhere else. Wait until your back home for sushi no matter how bad you want it. Lol! read more

The sushi was as good as anything you'll get at home. In some cases it was quite unique too. We had the cilantro role and it was great. The service, once inside, was good. However, the wait was extremely long and the wait time was grossly underestimated. They don't take reservations, so go there and out your name on the list before you go back to your room to get ready. Don't expect to walk up and sit in less than an hour. read more