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    Sumptuori

    2.7 (9 reviews)
    Closed • 5:30 pm - 10:30 PM

    Sumptuori Photos

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    Small portion... wish there was more
    Dana S.

    Out of all the restaurants during my stay at the Grand Palladium resort, this was my least favorite. It was great that the staff were able to squeeze my party in, but I feel like we may have been too close when we were supposed to be 6 ft apart from other guests while dining. I also didnt like the smell that was coming from where I was sitting, it smelled like a dirty wet rag, not sure if there was a trash can behind where the food preparation area was or not, but it smelled horrible and I couldn't move my seat because we were already too close to the other parties and I didnt want to sit near people due to the virus. When it came to the food, the show was okay, but when it came time to getting our portions, the other side of the table got most of the portions, and all of my party got very small portions. After eating, we all were still hungry and ended up going to the cafe to get sandwiches and cakes to fill our stomachs. If I ever came back to this resort, I would avoid this restaurant.

    Salmon / Shrimp / Lobster + Vege

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    8 months ago

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    6 years ago

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    8 years ago

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    Fusion

    Fusion

    2.9(7 reviews)
    0.6 km•Puerto Juárez
    •$$$

    We were at the Dreams Playa Mujeres for a friends wedding and on our last night at the resort, we…read morehad the opportunity to go to the Asian Fusion restaurant. They were gracious to sit our large group, outside, and tucked away into our own corner. The staff (literally from the host to the folks clearing tables and assisting servers with running food) was friendly and very curteous. The food was delicious (I think we finished everything we ordered)! And the drinks were flowing. It was, literally, everything we could/would have wanted from an all-inclusive dining experience!

    We were anxious to get our reservations in for this restaurant as we were expecting much more for a…read moreJapanese fusion style restaurant. Our experience was very different than from what we are used to in Hawaii and California. This is definitely not a kid-friendly restaurant if your child doesn't eat seafood or anything spicy. That seemed to be the only options here other than their take on miso soup. Our poor daughter left hungry and we left feeling much to be desired. I was hoping that there would be more vegetable tempura or simple agedashi tofu options, but... I was definitely surprised to see how packed this restaurant was nightly as they always had quite the check-in line. I probably ate the wrong dishes while I was there since I didn't leave impressed at all.

    Photos
    Fusion - California spicy roll (Didn't like the spicy topping. Mayo-heavy)

    California spicy roll (Didn't like the spicy topping. Mayo-heavy)

    Fusion
    Fusion - Sashimi. Sea bass, salmon, and tuna

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    Sashimi. Sea bass, salmon, and tuna

    Hiroshi Sushi

    Hiroshi Sushi

    3.8(44 reviews)
    4.1 km•Puerto Juárez

    My wife, baby, and I visited this restaurant during our stay, and unfortunately, our experience was…read morevery disappointing. The hotel mixed up our reservation date, which was not our fault. When we arrived, instead of trying to help or accommodate us, Alejandro and Natalia were very rude and unwelcoming. We felt like we were being treated as an inconvenience rather than valued guests. To make matters worse, they wanted to seat us in an isolated corner, and their attitude throughout the interaction was disrespectful and dismissive. Traveling with a baby can already be challenging, and a little kindness and professionalism would have gone a long way. We understand that mistakes happen, but there is no excuse for treating guests with such a lack of respect. This experience left a very negative impression and was far below the level of hospitality we expected.

    I been waiting 20 minutes for my dumplings. I finally got…read moreit. Right when I started typing this review Muy delicioso, pero... i definitely Should've been given 4 instead of two for that long ass wait. everybody got their teriyaki chicken but me. Never received my ramen, and never received my teriyaki chicken. Till reminded at the end. Then the worker claimed I never ordered Ramen. I did. Nd I know this bc the only thing on my list I initially skipped was the Teriyaki..but then I put that in like at the end of my order bc someone reminded me. Like, I got my teriyaki at the end when by NOW I js ordered ANOTHER BC IT NEVER CAME I'm tired. Also the drinks melt very fast if you're outside

    Photos
    Hiroshi Sushi
    Hiroshi Sushi - Popcorn shrimp

    Popcorn shrimp

    Hiroshi Sushi

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    Umami - Cheesecake de matcha

    Umami

    3.7(23 reviews)
    18.0 km•Zona Hotelera

    Located on the property of Hotel NYX on the beach. This was the best Japanese experience I've ever…read morereceived! We definitely got the royal treatment. We didn't have to make reservations for dining in for sushi, but you do have to make one for hibachi. Which we did for the next night. So we are definitely returning. So.. we ordered: For my Mr. Edamame Miso shiru Sashimi Kaizoku maki Mitsumame For me: Gyoza Cameron roca Ebi tempura temaki Spicy shake maki Cheesecake de matcha All the food was on point, they were bringing each one individually and I didn't feel rushed. Love my white wine. It paired well with all of it. My favorite was the tempura shrimp, sushi, and the dessert. The sushi was one of the best I've ever had and loved my pork gyoza. My Mr loved everything he ordered. He cleaned his plate, that how he liked it. When we come back to Cancun, we will make it a point to come back here again! It's that good. I can't wait for hibachi the next night!

    Hotel NYX's restaurants are fantastic and Umami is certainly not exception. Looking for some great…read moresushi or hibachi? This is the place. All the food was delicious, the service was awesome, and the atmosphere is very laid back. If you're going for sushi, they give you five courses from start to finish, so you're definitely not leaving still hungry. This is what my lady and I chose: Me: Edamame Miso shiru Sashimi Kaizoku maki Mitsumame My lady: Gyoza Cameron roca Ebi tempura temaki Spicy shake maki Cheesecake de matcha Everything came out separately and we never once felt rushed. Our server was very friendly and helpful with it all too. We're already planning on going back to try the hibachi, which they recommend reservations for if you're going. Kanpai!

    Photos
    Umami
    Umami - Kaizoku maki roll

    Kaizoku maki roll

    Umami - Umami!

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    Umami!

    Sumptuori - japanese - Updated September 2026

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