Very helpful professional staff. They have a large selection of plumbing goods n their water heaters r built better than ones bought from Home Depot or Lowe's read more

Unfortunately, over the years, even if you do a will cause he takes 30 minutes before you get your order. It's incredibly slow very counterproductive. If you run a business to dedicate 45 minutes to wait for materials even with Paul evening there's nobody in the store unfortunately I've been here for 20+ years. I've always loved the store but now it's actually economically unprofitable so I have to dedicate basically 45 minutes to hear than 45 minutes Customer as some care for Contractor read more

Ladimer was top notch and went above and beyond when I ordered my hvac mini splits for my home. I was on a tight deadline and Ladimer was efficient and gave me professional guidance for my project from start to end. Exceptional service and product! Thank you Ladimer. read more

They have most parts required for plumbing or can get it for you. Nice to have someone to figure out parts required vs going to a store. Price is right too. read more

It's the best place to get advice and shop for your construction material with a fair price!

I was leery after reading some of the reviews, but I lucked out and got the cool dude. I have no idea what I'm doing, but Ernie was very helpful. Thanks, bro! read more

Tells customers to take a number and then let's people cut. I come here often and happens almost every visit

We had a lot of plumbing work done at our house recently. We have a leaking faucet for filtered water. The plumber told us to buy a faucet and go to Hirsch to get the 1/4" coupling so we could convert and attach it to the under sink hot water heater. From the moment we arrived, the Hirsch team made it clear that they didn't want to help us or sell us anything. My wife, Trina, is a daughter of a plumber, but they were set on making her feel stupid. I guess if you are a male plumber or a general contractor, you'll have a good experience. If you are a woman, expect to be humiliated. read more

Apparently I'm not a member of their club. Waited 20 and I was told they didn't have the replacement for me and just shrugged their shoulders. I went elsewhere and got the same treatment. When I went home I found the well hidden part number and called. I was told yes we got it in stock. No mames buey. read more

If you are an actual plumber. I'm sure this place is great. But if you are an average person trying to do DIY. Then I would go elsewhere. Don't expect the staff to help you. No greeting from staff. Was told they don't have what I'm looking for despite the fact that I provided pictures and a clear explanation of my common plumbing project. It was quite clear that the man helping me just wanted me to leave and didn't want to be bothered with helping waiting customers (I wasn't the only one). He didn't even offer to go grab someone who might be more of assistance with my needs. Such a shame. read more

I would like to acknowledge Ernie Maldonado's kind help. The plastic knob on my shower faucet (a rather unusual design) cracked recently, making the shower inoperable. Contacting my plumber, he advised that he had purchased the unit from Hirsch Pipe & Supply on Gower Street, so off I went to find a replacement. I discovered that Hirsch primarily serves the plumbing trade, so -- without a part number -- figuring out exactly what plastic knob to order was rather more complicated than expected, what with the huge inventory of items carried at this location. Notwithstanding I was just a retail walk-in customer, Ernie was very helpful, taking pictures of the broken knob and contacting the manufacturer on my behalf to procure a replacement. He called back shortly, saying the manufacturer would be sending the part gratis (I guess there's a lifetime warranty). The part arrived and -- it turned out to be the wrong part. Nonetheless, Ernie persisted, taking pictures of the broken knob together with the part sent by the manufacturer and again emailing the images back so his contact could better identify the item. Ernie contacted me today to advise that the correct part had arrived. And so it had. Even though Hirsch did not make a penny on this transaction and I am not likely to become a major customer (not having plans to take up the plumbing trade!), Ernie through his professionalism created a lot of goodwill. Thank you, Ernie. read more

I had a leaking bathroom faucet and I discovered that the cold water cartridge needed to be replaced. My first instinct was go to Home Depot, but even though I purchased the faucet there, they only had the hot water cartridges for my Price Pfister sink. I then went to some place called Rompage which had favorable Yelp reviews, and again, they only had the hot water cartridges. The lady at Rompage claimed there was some kind of "restriction" on the cold water cartridges and Pfister was indefinitely refraining from sending them to any stores. Hmm ok. She told me to just buy a hot water cartridge and it should do the trick. Uh... no bitch, that would not do the trick, as they spin in different directions. Even I know that. So I decided to give this Hirsch place a shot since it wasn't too far from Rompage. Their slogan is "Hirsch has it!" and what do you know... they fucking had it! Oh! And it was half the price that both Home Depot and Rompage listed it for. At first, I was kind of concerned about their "take a number" system, as I was in a rush to get back to the office, but I ended up getting served rather quickly and the dude who helped me found the part within 30 seconds. So I'm pretty sure their system actually saved me time. Faucet is fixed! Side note: they had a poster hanging on their wall that said "Join Hirsch in Portugal!" It wasn't a raffle, no. It was an invitation to join a trip to Portugal with the employees of Hirsch and presumably some plumbers. So... in case you're interested. Hey- they seemed nice. Bon voyage! read more

Been here before great place to buy plumbing supplies especially when you don't find them in home depot they will have it here or the send you to different vendors that's good business read more

I am a General Contractor and deal with companies like this daily, but Johnny from Hirsch Pipe & Supply is the best sales rep I've spoken to in very long time. He was extremely knowledgable and helped me find the big pipe needed for this project. I will be back. read more

Have many items in stock that are hard to find at the bigger stores. They were very helpful in assisting me too! Thank you.

They have find parts, seismic shut off valves, and things you wouldn't find in Home Depot. The staff are not very knowledgeable so you have to know what you're looking for. They are also about 30% cheaper than the plumbing supply I have in my neighborhood in Burbank. I had to do 12 seismic gas shut off valves, glad they're around to provide the parts. read more

Never enough people at the counter to help. Takes forever to get in and out of this place.

If you do not have an account there, or are a plumbing contractor, dont waste your time. The lowly individual customer is told via a large sign to stand aside and wait until all the contractors in the count boulders are served including ones the walk-in after you arrive. I will even when there's nobody else in the store and nothing else for them to do.... only then will they help you ....and then, God forbid you dont know what every plumbing piece is called or used for. It always amazes me that these stores with counter guys are always the same. They know little about much else, but they are better than you because they are "experts" in the field they work in 40 hours a week. Amazing. read more

Went here with a friend to get some plumbing supplies for her new restaurant. Ernie and all of the other guys that helped out were very helpful. They did not have some of the supplies in stock, but gave us the number for another shop nearby to see if they could help. They have a small parking lot by the entrance. The place was not the cleanest, but I guess that's to be expected from a plumbing shop. It reminded me of the small town farm supply stores I used to go to with my dad. Help yourself to some of the brewed coffee after you grab your number and wait! read more

Professional staff, great stock, perfect location. Always parking available with unlimited brass fittings. Building is easier having a real plumbing supply near by. read more

If they think you're not a plumber I get the feeling they will tell you they don't have it, especially if it's a small order.

Pretty much the go to place for plumbing materials. The staff at the location are knowledgeable. The customer service staff manning their phone/online orders are extremely professional, courteous and helpful. read more