Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

I was terrified about this job and put it off forever! But finally bit the bullet and had my 18…read morefoot x 30 foot carpet stretched. She's 45 years old, holding lots of furniture and a baby grand piano. The guys came and one hour later they were finished and did a great job. The cost was reasonable and the experience pleasant. This is one for my list of professional companies.

The best in the business! Quality craftsmanship, excellent products, and the best in service. I…read morelove referring this team to my network because I know they will take care of customers!! Thanks again Rob!!

Johnny Homewood is a real professional and an artist when it comes to repairing and installing…read morehardwood floors! He resurfaced our existing hw floors and installed new ones in all bedrooms. He was on schedule, on budget, cleaned up, gave great advice, and most importantly, did a great job! Not cheap, but if you want great floors, he is the one to call! Couldn't be more pleased with outcome!

A professional who truly loves what he does, strives for excellence and is a genuine artisan. The…read morefloors in my old office building on Sims ave receive compliments galore!

Brett and his staff do excellent work. They have a full showroom with lots of flooring samples on…read moredisplay. They are professional and their prices are great. And they have won several awards.

From the owner: Carolina Custom Flooring is independently owned and operated with more than a decade of experience…read morein both the residential and commercial flooring industry. Our philosophy is to approach each project with a foundation of strong aesthetics design and functionality. We pride ourselves on our impeccable attention to detail, exceptional craftsmanship, and staying current with the newest products and technology available in the flooring industry. We have a showroom with a large variety of tile, hardwood, laminate, vinyl, and carpet to choose from, and we also offer installation services.

Wonderful experience! The Carlson's are wonderful to work with and really helped with every detail…read morein my design. They also connected me with the right trades professional for my job. I won't go anywhere else!

From the owner: Extensive Showroom: Shop where the Pros shop! We offer a showroom with the latest styles and trends…read moreto keep our members satisfied. We offer only first-quality products from national and preferred brands. Member Benefits: Our members benefit from installation referrals and no markups. With a member base consisting of hundreds of local trades professionals, networking is made simple. Sample checkout is available upon request as well.

After months of requesting a refund due to extreme shedding "right out of the gate" on a piece of…read morebound carpet purchased from Redd's, they informed me they would not refund my expense. I submitted pictures, videos and text messages from friends and cleaners who were alarmed at the performance of this carpet at our vacation home. Being a widow, I would have had to hire men to come roll and remove this 14'x14' piece of carpet from a 3rd story condo, tie it to the top of my car and bring it back to Columbia .... As if my videos and pictures weren't proof enough. They gave me the run around for months, not returning phone calls and continuing to tell me they were in discussion with their rep. It's disappointing when businesses don't choose to stand behind their product and choose to do the RIGHT thing. This experience ends my time of doing business with Redd's and also of referring other clients there.

Great family owned flooring store. They specialize in carpet and vinyl flooring. (No ceramic tile)…read moreThey will also install it for you. Their prices typically include installation, which I have been told is ALL costs associated with install including floor prep etc.. Worth checking out.

Melendez flooring was very quick. They came out and gave me a quote on a Sunday, came back on…read moreWednesday and finished the entire job in one day. Very good work and very nice people. Communication was clear and they were very professional.

From the owner: Welcome to Melendez Flooring. Serving the Columbia, SC area. We're ready to take on new projects,…read morecall or message today for your free estimate.