this place has been great ever since Andy took over, highly recommend. it is a trailer repair…read morecompany now not a brokerage and trucking company like it was before. that worked on trailers too....... great rates now and faster turn a round.

always had Quality , Trailer work since Andy took it over, they have cleaned the place up and it…read morereally looks good now. i send all my friends that have trailers here because Andy is lower on the price than big trailer places and he can usually get you in and out in a day or so, not like the big trailer places 14 days minimum on getting in.

I had to conduct my business with Kacals from a different state but when I from the moment that I…read morecalled to advise them that my car was arriving via a tow truck, their communication was professional, friendly, and great. I communicated with Miguel, as he was the advisor who was overseeing my service. I believe that their service recommendations were honest and direct. They also provided transportation for my family in Houston to pick the vehicle up upon completion. I hope to never need them again, but if I do; they'll be my first contact for service in Houston.

Friendly service. Took our 2017 Ford F250 6.2 in for diagnostics for intermittently misfiring…read more Diagnostics = $222, but I don't think we can afford to pay $4,778 to replace spark plugs, wires and coils. Quoted $2,118 just for coils (parts costs). Quoted over $2,000 for a partial tune-up (2 coils). I found the parts online, 8 coils, 16 spark plugs, wires for $192-$550(performance). I can have it done at the dealership for far less or I can do it myself! Median range for this job is way less. I guess you could use them for diagnostics. Feel like Kacal's is way overcharging.

They helped me pick a perfect lift kit for my truck and I had it installed here. These guys know…read morewhat they were doing. They were all very kind to answer a plethora of questions. The only negative thing I have to say is their wait time. For the lift, they were pretty busy despite haveing a scheduled appointment. That and the very poor wifi connection in the shop with no cell service was hard to do anything productful. I ended up having to leave my truck there over night since I had prior obligations, my appointment started at 8am but I wasn't told it wouldn't be finished until 4-5pm until 2hours into appointed time. Otherwise no complaints. The guys did solid professional work. I'm happy, thank you!

I was in search of a place to have a trailer hitch installed when I stumbled upon VIP. I was able…read moreto make an appointment for install within two days and their price was comparable to other businesses. When I arrived for the appointment I was told it would take an hour to an hour and a half and they were spot on. The only downside of the wait time was the designated space they have for waiting. A handful of chairs in the back of the front showroom. A TV or a water cooler/coffee maker would substantially upgrade the comfort level, but alas they are new as assumed by the "now open" flags flying outside, so they get a pass for that. All in all I highly recommend VIP for hitch install over UHaul who said it would take a couple of weeks.

They did a great job and came to us to fix our rv. This helped us a ton! We were able to stay at…read moreour campground and keep our vacation going while they worked!

Excellent service and quality work at fair prices!!!! I would absolutely recommend using them…read more J & S Mobile service has repaired my truck in both Florida and Texas saving me from tow bills and over priced labor fees