Lowe's must think their customers are bodybuilders or robots. I had to wrestle 14 bags of 50lb sand…read moreonto a cart, push it across the parking lot, and then somehow load it into my truck--all by myself. Not a single employee offered help. The cart wobbled like it was about to implode the whole time. If your idea of customer service is "good luck, human," congratulations, Lowe's--you nailed it

The person at customer service was extremely rude when she answered the phone and then immediately…read morehung up when she told me to hold for a moment. I called the appliance center at least three times on a 12 hr period... it just rang and rang and rang. No one ever answered, but that was preferable to having to deal with that rude customer service person. Very gruff. Staff should be trained better. Beautiful selection in the garden center and the store is generally neat and clean and has some great products. Some of the employees, especially some of the older ones, are extremely friendly and helpful.

Late review that was lost in my edits from 2020. I…read morepurchased kitchen cabinets from home Depot and today I tried to return the pieces of extra trim that were not used. Since I purchase these through a contractor I did not have a receipt nor did I have any knowledge of which home Depot they were ordered from, however I did have an order number from home Depot. I went to my nearest home Depot , Northgate, which is 20 minutes away from my home only to be told that I could not return the five pieces of trim because they were not ordered from that specific home Depot and asked me to drive about 45 minutes to a home Depot that is out of my way. I asked to speak to a manager to see if there was any way that he can make an exception because I just drove 20 minutes and did not want to drive another 45 minutes to a home Depot out of of the way. I asked to speak to a manager however the customer service was hesitant to call them. The assistant manager Noah came after a few minutes I explained my situation and gave him my order number. he said that he found the order but could not refund my money because it was not purchased at that specific store. I don't understand how home Depot could pride themselves on customer service when they are refusing to refund something that was purchased from their company and then asking their customers to go out of their way and spend more time and money during the pandemic. I purchased from HD because of the fair prices and customer service, but on this day I was disappointed to say the least. I have met the store manager before this incident and I believe he would have made an exception in this case not only because it's the right thing to do but because I believe he would have remembered me when I advise him of one of his employees spitting on the exit floor of the store exit threshold while the employee was counting the people exiting next to the line of people waiting to enter. I haven't had an issue with this location since this incident and continue to visit.

Recently went in the order a screen door. Sam was very helpful, professional, and personal. .read more

They have horrible customer service at the hixson, tn store and horrible management to let…read moreemployees get away with yelling at customers because they didn't know what tool the people wanted. See below: How ugly can people be....me and mom went by harbor freight in hixson this morning for an item..we needed help with what we were getting....clerk named Anna was so rude even when I told her my mom had just lost her son and me my brother....she was screaming because when she didn't know about the product and I said I thought that would have sent a man because it was something a man would know about, she started screaming at us even when I told her about our loss and told us we could just leave the store......"

I showed up at the store on a Thursday evening 5 minutes before they close at 8:00pm and the…read moreoutside doors were locked but the inside doors were open and all the lights were on. No employees were visible inside. I knocked and called but no one answered. I just needed one item, very disappointed.

Shout to the nice guy who helped me (I'm just a girl) with some router outlet!! He made my visit…read morevery rememberable! Please don't let his kindness go unappreciated! He was the best hospitality I've seen!

Rude people!!! In…read morethe store hunting around for a product, and pass at least 4 different store associates and no one offers assistance. I see a manager, Brenda, and walk up to her. In the middle of my question, another customer walks up. She stops listening to me, and asked the other customer if she could help her. I'm like no, this just didn't happen. When I finally get to ask for a product, I'm told it's upfront somewhere in a bin. I search and finally locate the bin in my own, but now there's no pricing. I take a sample to the checkout line and start asking the cashier for a price. Brenda now comes up front, and interrupted me once again, and says they are out back. Or small bags on an aisle. Now for another search mission. Finally found it. Back to the checkout with now one register and 7 people in line. Finally when I am 2 away, another cash register opens. Cashier asks if I want a bag for my goods. Of course I do, but since she asked such a dumb question, I carry my 3 items on my chest to my car. Service assistance hit the rock bottom at this store.

Super friendly staff, very knowledgeable. Many remember you when you return and say hello. Joshua…read moreis particularly helpful. Best place to wash your dog in town. Every 4th wash is free. The metal baths are spacious, have a ramp, and hair dryers (even though I don't use them because my dog hates loud noises). They also supply a variety of soaps or you can bring you own. They also provide towels, combs, brushes. Best part, you get to leave the mess there and not in your house. They have a hamper for used towels and it's appreciated by the next customer if you rinse out the tub and hang up the non-skid mat for the next dog. It's only $10 a wash but worth every penny. I can wash my dog in 1/3 of the time it takes me to do it at home because their set up is so great. They also have great sales on dog food, toys, beds. We don't farm but I do garden and they have plenty of good deals on items I need with a nice selection. They have great sales on Christmas items especially the closer it gets to Dec. 25, with a good selection.

We come here for our pet supplies but have found so much more!…read moreTractor Supply does indeed have tractors and the supplies for them but they also have a wide variety of other offerings. Pet supplies as well as other animal supplies like for your chickens, horses and live stock. They offer a wide variety of of gardening, farming stuff from your basic items to building your own greenhouse. During the holidays you could even gift shop here for your more rustic friends and family. TSC even has a dog wash station for you pup! The staff have always been helpful, knowledgeable and friendly!

The staff at Dallas Bay Ace are awesome! They know where everything is and how to help resolve…read moreyour problems. A few days ago I made a purchase at Ace that could have been made at a much larger store, but chose to purchase from Ace because of their excellent service and because they are local. Great store.

When you ask someone if they need help and they say no, I don't think the right thing to do is to…read morelaugh in their face. I wish I could've gotten the name of the guy who did because it was so rude it just made me not want to shop there anymore. I just walked right back out. I understand their job is to ask if we need help with anything but I don't feel as if I should be laughed at when I say no. Feels like that is something yall should work on.

Couldn't have had a better experience. These guys really KNOW their knives. They sharpened my 4 in…read moreno time AND helped me find another I can't live without. Stop in - you won't be sorry!

I was guided and got a knife, all went well. However, I was told it'd take an hour to prepare and…read morethat I'd get a text to pick it up. Text never came, so I tried calling and that hasn't worked either.