Our experience with HJ Property Management has been consistently frustrating and unprofessional. They do not take accountability for property-related issues and instead shift responsibility onto tenants at every opportunity.
After a water leak caused by an adjacent unit damaged our suite, they refused to restore the affected area--even though their own plumber confirmed the leak came from another unit. Rather than assist their tenant, HJ pushed the cleanup and repair costs onto us, despite clear lease language indicating otherwise.
Worse, they've entered our space without proper coordination, hired vendors to replace ceiling tiles and lightbulbs, and then sent us a surprise bill for over $1,200 to change roughly 20 lightbulbs--without prior approval. There is no transparency, no communication--just invoices after the fact.
They also tried to assign us full responsibility for a 25-year-old rooftop HVAC unit in a one-year lease, insisting we were 100% liable from day one. Unsurprisingly, the unit had issues the first week it was turned on. This kind of behavior is unacceptable.
HJ Property Management routinely deflects responsibility and holds tenants accountable for everything--regardless of cause or context. If you're considering leasing from them, read every clause of your lease carefully. They do not act in good faith or provide the support commercial tenants deserve. Do not use them if you value communication or timely resolutions. read more