These guys are a joke; they have no clue what they are doing…read more I had a part that needed to be returned to Yamaha to re-program it. I was told by Yamaha to send in the part thru a dealer, and they would re-program it for free. I went thru Norfolk Marine (Big Mistake). I dropped the part off on Wednesday and explained to the service manager what had happened and exactly what Yamaha told me. I also provided him the information Yamaha requested to be sent in with the part. He said he would have his tech look at it, I asked him why and that it just needed to be forwarded to Yamaha, he said just to verify the part. A few hours later I received a call from him saying a Yamaha tech would be out to program and install the part. I said that Yamaha was very specific stating the part could only be programmed at Yamaha. I asked him if he spoke to Yamaha and he said yes (this was a bold face lie) and they told him it could be programmed in the field. He told me the tech would meet me at 8:00AM that Friday. I took off of work Friday morning and the tech did not show, I tried to call the service department's manager at 9:00AM, and he was not in, the receptionist said she would let him know when he came in, he returned my call about 15 minutes later and said the tech was wrapping up and would be out shortly, he showed up around 10:00AM and told me no one had scheduled him to come out to my boat. He spent about an hour or so and could not get the part to work, he then called his office and tried a couple of other things, still did not work, he then called Yamaha, and they said the part would have to be sent to them in order to get it re-programmed (waste of 4-days). They then sent it to Yamaha, and it went through some problems there. Yamaha finally got it programmed and overnighted it back to Norfolk Marine (Thursday). I called Norfolk Marine the next day (Friday) and they said it did not come in and they would be looking for it. I called the following Monday, and they said it still had not shown, I then called Yamaha, and they told me it was signed for and gave me the tracking number. I entered the number, and it said it had been delivered the prior Friday. I called Norfolk Marine, and they went on an Easter egg hunt, come to find out it was delivered to the parts department and they refused it and told UPS it was supposed to go to Yamaha. It has been over 5-weeks, and I have not been able to use my boat, the part is now missing, and Norfolk Marine has no clue where it is.

On 21 June '25 i took my 2006 Hurricane Deck boat in for a 'Fuel filtering & purifying' service due…read moreto the outboard motor (Yamaha 115HP) being sluggish above ~3,500RPM. I explained within the last year I had changed out all fuel filters (between squeeze bulb and low pressure fuel pump, between low pressure fuel pump and Vapor Separator Tank (VST), high pressure fuel filter in VST), replaced High Pressure Fuel pump, fuel injectors, and installed a fuel water separator. I called on Wed. (25 June) to check on status of repairs and was notified by service manager that a technician had taken a fuel sample and identified that there was no issue with the fuel. I do not know the location (inside fuel tank?, fuel line off squeeze bulb?) of the fuel sample that the technician took. Additionally, I was informed the technician noted there were Auto Lite spark plugs in the outboard motor and changed the spark plugs to NGK (OEM) and stated the engine ran fine and was ready to go. Of note, I had changed those spark plugs to Auto Lite's (which are marine replacements for a Yamaha F115) last year. Cost was ~$417. I took the boat home on Fri. (27 June) and ran it in the water (NO CHANGE TO THE SLUGGISH CONDITION). After further troubleshooting myself I identified the engine oil level was way above normal (indicating a low pressure fuel pump dumping gas into the oil). I changed out the low pressure fuel pump and I'm in the process of cleaning/changing out fuel injectors. My frustration is that no one contacted me about not doing the fuel filtering & purifying, changing spark plugs, etc. before I called to check on status. Furthermore, I found the 'way above normal engine oil level'. I will never do any business with Norfolk Marine again.

I found Budget Boats on Facebook marketplace when I was searching for a trailer for my pontoon…read more Chandler replied to all my messages promptly and straightforward. After he informed me of his inventory and the cost, I felt confident enough to stop by for a possible purchase. When my husband and I arrived, Chandler texted that Craig Allen would be assisting on his behalf. Craig was very welcoming and knowledgeable. We were very happy with our purchase and the price was very reasonable. I would definitely recommend Budget Boats and the team working together to make their customers happy. The experience could not have been better. Thank you, guys!

Bought a few used items to get me legal on the water. Robert was helpful and polite. Going back for…read moremy outboard maintenance supplies.

Mike has always taken excellent care of our boat canvas, Albemarle now the Carolina Classic-year…read moreafter year-boat after boat. He is first class and so are his staff. Wonderful!

Have had several jobs done at Mike's and couldn't be more happy. Brought in a minor job last week…read moreto put a grommet in a small sail and they treated me like it was a huge job. Great customer service and great work. Would highly recommend and they are locally owned.

These guys are great! I had my beloved Bauer dingy suffer an impalement on a boat lift during a…read moreNor'easter, leaving an ugly puncture wound in the hull much beyond by ability to repair. Tynes Fiberglass was able to make the repair appear as though it never happened. I highly recommend this team and would do business with them again! Thank you!

I have a 1991 38ft RV that had damage to the fiberglass requiring a very complicated repair that…read moreincluded structural fabrication. Richard Tynes made the repair in 2 days and it turned out absolutely beautiful and I couldn't be more impressed with the results!

Tanner did a great job getting us back on the water. He is honest and efficient. Very fair prices…read moretoo. Would highly recommend!

I have used Kernodle a couple times and have been vert pleased. On time, great communication, and…read morequality work. He Is helpful when it comes to any questions or recommendations. The best part, they are mobile and will come to you for their services! professional and personable. Plenty of choices out there for Marine Services, but I will only be using them for all my needs.

WOW! First time experience and I was WOWED! Rob was more than helpful. Very knowledgeable about my…read more2022 Sea Doo GTI 130. definitely a go to in the future! Thanks again Rob.

I dropped my ski off and they said it would take 2 weeks to fix. I got my ski back a month later…read moreand they charged me $800 for pretty much nothing getting done. they didn't fix the problem they just took a big short cut around it. They are just a big scam here.

Great customer service!! Good service department. Staff very friendly, knowledgeable, honest!!read more

They are the absolute best! I have been taking my RV to them for years and every repair they have…read moremade has been priced well and professionally completed! Timely too!

I recently had some severe water damage to the roof, ceiling, and side panels. Someone suggested…read morethis place and I'm sure glad they did. They did excellent work at a reasonable price. This is extremely difficult work and I'm not sure there's another person within 200 miles than can accomplish this type of work. Tv-Fam is my new @go to" RV maintenance provider.

RV-FAM is a first-class operation and a true no-nonsense team of professionals who know how to get…read morethe job done. Mike in Sales was outstanding to work with as I traded in and downsized from my Class A to a more manageable Class B -- a 2016 Airstream Interstate. He handled both transactions smoothly and made the entire process easy. Vitali does an excellent job leading the RV-FAM operation, overseeing both Sales and Service, and it shows. After my first shakedown trip, I had a couple of issues with the A/C and propane systems that needed attention. I was honestly impressed by how efficient and well-organized the service side of the business is. These guys clearly know what they're doing. They diagnosed and resolved the issues, completed a diesel oil change, and had me back on the road the very same day. Fast, professional service with great communication -- exactly what you hope for when owning an RV. Highly recommend RV-FAM!