Had a inline short of wiring. Ed came to campsite and quickly found it. Repaired better than new…read more Very professional and a fair price. Would highly reccomend.

Quick response, prompt and executed the fix. Water leak from not winterizing. Had our water flowing…read morein no time. Fixed at the KOA

Well I know my previous review was a little close to this but I have to explain why. I purchased my…read moreunit prior to the interest rates getting all crazy. Drew and Jen were upfront with me regarding those interest rates and b/c of that, I bought the unit earlier than expected... however, I did save myself from 3 or 4 (rate hikes since then). However, b/c I bought it so much earlier than expected, I didn't have a place to put it. Dodd RV stored my unit for me and took care of it during the 'winter blast' and kept me in the loop of any needs, issues, and answered a barrage of questions I had (and still continue to have). Jen (Wiseman) is legit. She's the logistics and friendly smile that keeps customers coming back when issues arise. I can't imagine the in/out, fix this and that 'stuff' that she has to go through on the daily. I now have my Grand Design 265bh here at home and could not be happier with my purchase. Between the product service and quality on top of the regional support, I can confidently say I'm a "happy camper" (ha!). Oh yeah, and in several weeks there's a camper show in Virginia Beach hosted by.... Dodd!!! Food Taste: n/a Overall Service: 5 Value of food to cost: n/a Facility: 5 Repeat customer: yes Dog Friendly: no

We purchased our 2019 grand design reflection from Dodd RV in Portsmouth. Everyone there was so…read morenice and helpful. Definitely a pleasant experience all together. I would highly recommend Dodd RV in Portsmouth to anyone.

My camping buddies warn me NOT TO DEAL WITH DODD. They bought a consignment unit in January and…read morehave had a very bad time with Dodd. They promised a 25 Point examination of the unit before they picked it up and paid for it. This was not done. Not even winterized, and Black and Gray holding tanks not emptied. Made their first time out a very bad experience. When they went to get help from Dodd, they refused to even acknowledge their mistakes, and sent them back to their camping spot after freeing a valve with full holding tanks, despite again promising to empty. WARNING....DON'T EXPECT THIS BUSINESS TO DO WHAT IT CLAIMS TO DO FOR ITS CUSTOMERS.

$999 Document fee on used Rv.... Advertised prices are not real, also "willing to negotiate" Means…read morethey try to sell you a $1,495.00 going over of a used RV that should have already been part of any sale from a dealer. I have no idea what they are like after the sale as this was enough to make me move along.

Wonderful folks! Fantastic service! Reese, Tammy and Mark are truly great folks. Great work on my…read more36' Class A! Prices were beyond extremely fair!

quick , way cheaper than any other place around, highly recommended.....usa army vet.read more

I had an appointment on July 15th to repair a faulty slide. Nothing heard after a week so I stopped…read moreby to check on progress. I was accused of being unreasonable and told of all the problems the owner was having. Nothing was accomplished after three and half weeks and when inquiring on when work might start was advised to take it someplace else due to long lead time of parts. Note, parts were never ordered and I believe were never identified. Very disappointing.

I contacted the company and told him that my slideout awning needed repair. He asked me to drop the…read moreRV off for an estimate and that it would take a couple of hours. My RV stayed there 3 days before he had an estimate. When he contacted me, he stated that the one awning would require 6hrs of labor to repair, but if I were to replace all the awning material the labor cost would be close to the same, or a little additional if I got all of them done. I was good with that and asked him to send me a written estimate. When I received the estimate, it had an additional 8 hours of labor added for the repair. I called him the next day to question the additional labor and he stated that he was thinking about refusing service since I question the labor cost. I told him that I would come pick-up my RV. I think that he was a little overwhelmed with the repair since this was a high-end coach. He wasted 4 days of my time with nothing being accomplished. I do not recommend this repair facility.

We first encountered Pete's at The Hampton RV show in March. We initially were looking at Brinkley…read moreand Grand Design 5th wheels. While touring the display rigs, we were greeted by Riley. Riley showed us the RV's we had interest in and then directed us to a Heartland unit. We then encountered the Factory Reps from Heartland. These guys were top notch! They listened to my wife and her wants, I had already noticed that the 2026 units had many of the features that I was looking for, they then told us about a floorplan that was not currently on display. They showed us many photos and videos of the 39FL. My wife fell in love with it! We spent nearly an hour questioning Riley and the Heartland guys and we ultimately decided to order the 39FL, without ever seeing one in person. A leap of faith for sure. The unit arrived about 2 month later. Jason kept me informed about the loan process and set the unit up for us to look at before we ever did any paperwork. The finance manager came in on his day off to allow us to complete our paperwork so that we could do our orientation and pick the unit up the following weekend. The entire team was helpful and made our experience a good one.

They are overly persistent in their methods and staff who actually manages the finance contracts…read moreseem a bit sketchy. Some of the sales associates were quite nice but others can give you some odd looks when you don't fit a certain visual or expectation. We bought a trailer and weren't able to pick it up on the set date because it came with some "issues" even though it had been sitting in their lot for a while and was advertised as new. May have been related to factory built but still not great when you just bought a brand new trailer. The associate we had did work with us well throughout the financing/paperwork process. This locality also seems to me like they prefer a specific type of customer over others, so maybe not the most inclusive place. Also... this area of Chesapeake may overall not be the most inclusive. Hope that will change.

Buying our first new travel trailer was truly a stress free experience. Chesapeake RV was upfront…read morewith the cost and financing. We found their prices to be among the best within a 250 mile radius. Our sales rep Larry was extremely personable and very attentative. He addressed every question we had and even called after we towed our new trailer off the lot to ensure we got home safely. There are a lot of horror stories related to buying travel trailers. Chesapeake RV is not one of them. We were given a 2 hour walk thru covering every feature of our camper prior driving away. As the proud owner of a 2016 Coachmen Freedom Express 236BHS, I highly recommend anyone in the market for a new camper to visit Chesapeake RV - you'll be glad you did.

We have just purchased our 3rd RV from Chesapeake RV. As always, we were not disappointed. They…read morelisten carefully to what you want, paying attention to all the details. Frank Smith went out of his way to make sure we were satisfied with our decision and made the whole purchase process simple. A couple years ago, we tried a different dealership and we will NOT do that again!