I had a very unpleasant experience with this agency. It's my second time using this agency the…read morefirst time I didn't have any issues that's why I decided to use it again but the second time I had a very bad experience, I was sold a airplane ticket that I was unable to use. Once at the airport I was unable to board the plane for a mistake that the agency made.

If you're looking for an agency that would have your best interest at hand as a traveler. Look…read moreelsewhere. Our so called "travel agent" María José, failed to let us know that a traveler needed a certain visa to have a layover in a certain country. As well, she didn't reserve the plane seats for one of our flights. We had to remind her to do it. As a travel agent, I believe it's their jobs to ensure travelers are well informed before their trip on all fronts. Completely unprofessional and lack of communication. I have called her over and over and she does not answer. If you want to be stress free regarding your trip, PLEASE find another travel agency. We lost a flight for a passenger due to him not having the visa, $700 worth. Maria seemed to not care and literally shrugged it off. Completely disappointed and livid with this travel agency and agent. Definitely not booking again nor recommending. TRAVELER BEWARE. --------------------- Si está buscando una agencia que tenga a mano sus mejores intereses como viajero. Busque en otra parte. Nuestra llamada "agente de viajes" María José, no nos informó que un viajero necesitaba una visa determinada para hacer escala en un país determinado. Además, ella no reservó los asientos del avión para uno de nuestros vuelos. Tuvimos que recordarle que lo hiciera. Como agente de viajes, creo que es su trabajo asegurarse de que los viajeros estén bien informados antes de su viaje en todos los frentes. Totalmente poco profesional y falta de comunicación. La he llamado una y otra vez y no contesta. Si desea estar libre de estrés con respecto a su viaje, POR FAVOR busque otra agencia de viajes. Perdimos un vuelo para un pasajero por no tener la visa, por un valor de $700. A María parecía no importarle y literalmente se encogió de hombros. Completamente decepcionado y furioso con esta agencia de viajes y agente. Definitivamente no volveré a reservar ni a recomendar. VIAJERO CUIDADO.

My sister and I retired from a 12 day trip to Italy I can't thank Raquel enough. She turned what…read morecould have been a logistical headache into a seemless, Dream vacation. The hotels were perfectly located, our bus driver was an expert driver, the itinerary balanced iconic sites with local hidden gems. Our local tour guide was wonderful. Raquel was always available to handle every detail. That allowed us to truly enjoy our trip. I highly recommend her for a stress-free, expertly planned Italian vacation!

Just came back from my Thailand trip and I cannot thank Raquel enough for making the trip so much…read moreless stressful for myself and the group I went with. She helped me with booking a hotel, flight and even the activities out there. She was always available and answered very quickly anytime I had any questions. For our trip, we had a layover in Korea which I had also always wanted to visit but I was sad that our layover was very short so when I told her this, she helped me out by calling the airline to give me a longer layover just so I could explore the city and I am so insanely grateful for that because it made the trip so much more special.

I cannot thank Julia enough for planning my trip to Portugal. Julia is knowledgeable, responsive,…read moreand sincerely listens to ensure the trip is planned the way you want. I also appreciated her recommendations. I was very pleased with my hotels and airport transfer services. I have used Julia for other trips and when ever I have big trips planned, she is my go-to! I refuse to plan a trip without her! Thank you!

Stopped in to just inquire on information regarding a Mediterranean cruise. Already had something…read morein mind. After meeting with the owner Theresa she found us a better option which ended up being a fantastic cruise. Also helped book some really nice hotels in Rome and Florence that had great local flare. She also provided good insights and recommendations when visiting different cities. Highly recommend her for your travel needs.

Heather went above and beyond my wife and I for getting us the vacation we were looking for. We…read morewent to Fairbanks Alaska to see the Northern Lights and it was such a blessing. She helped with everything and even went out of her way to help when it was time for getting the Covid Test prior to the trip. I would definitely use her again!

I highly recommend using Heather to help book your next vacation. She found me an amazing deal on a…read moreflight to Barcelona, and she was extremely helpful with other aspects of my trip. Also, she quickly replied to all of my emails and phone calls, which was very important to me.

I visited this location this morning to make a change to the title of one of my vehicles. They…read moredon't make appointments for DMV services, walk in only. This place is actually quite large! I'd always seen it but had never been inside or used their services, despite being a AAA member for 18+ years. I was greeted right away by a friendly gentleman at the entrance. He gave me the proper paperwork and told me how to fill it out. Within minutes of completing the paperwork, I was called back by Michelle to complete my transaction. She was very friendly and jovial as well. She completed my transaction quickly and efficiently and even offered to add my daughter to my account for free for a year. I was given a temporary card for her, and she informed me of all the benefits of their mobile app, so we will be downloading that as well! I was in and out of there in about 15 minutes! Thanks so much Michelle and AAA!

Question by YELP when rate it experience 1 start. Oh no!…read moreWhat could improve? I had a disappointing experience with customer service representative Vanessa at the membership and insurance payments. The representative seemed more focused on giving a response than actually listening to my concern. Instead of addressing my issue, she kept interrupting and answering something I was already clear on. Good customer service starts with understanding the customer's problem first--unfortunately, that was lacking here, by Vanessa and her sarcastic laughing and demeanor was extremely unprofessional. A little more patience and active listening, would go a long way in improving the experience. Thank you to the other representatives that were Amazing!

My wife and I recently traveled to Puglia, Italy. We'd never been there so we wanted to experience…read morethe best it had to offer. We used CountryBred to provide this cultural experience and expertise. We were not disappointed. The sites, sounds, food, and wine in the cities of Lecce, Ostuni, and Alberobello were unforgettable.We saw castles( Castel del Monte), toured and ate at an olive farm, and saw the ancient trulli buildings in Alberobello. The private yacht rides on the Adriatic and Ionian seas we'll always remember. There is so much more that we did not experience and we plan to return. And, we will use Countrybred to take us there again.

Thank you CountryBred!! This past summer I took a trip to Central Italy that was thoughtfully put…read moretogether by the people at CountryBred. Not only was I exposed to exquisite regional cuisine, but I was also whisked away to amazing historical and cultural points of interest by private transport. The drivers were very friendly and the private tour guides that accompanied me were extremely knowledgeable and kind. The hotel accommodations were top notch as well. Overall, I had an unforgettable experience and will certainly use CountryBred in the future when traveling to Italy.

Oh my what a skilled professional!!! I was in need of air…read moreand car tickets last minute from CA to TX 4 days till travel for a funeral! I thought rates would be through the roof! I called 7 local travel agents and got voice mails. The 8th agent rudely said to hold. The 9th was Rosa! She has 4.85 stars on her site. What do I get but her answering immediately and polite and so helpful! I had to go back and forth with her and my husband at work to make his arrangements. Rosa is so expedient, helpful, polite, and knowledgeable, she was able to help us so last minute find great deals, work with us and our issues, and was pleasant and understanding throughout the complications of our four way communication hassles. I will use her expertise as many more times as I am able! Great service Great professionalism Great knowledge base Very fast Great availability Great communications

I called Rosa last minute to book a trip to Europe. Our travel time is set for July due to our work…read moreand school schedules. Knowing this was a big task, Rosa was immediately on it and got back to me within a few hours with 3 quotes! I am close to solidifying my european trip thanks to Rosa's quick response and attention to detail. She is professional and very helpful! I would recommend get her for your travel needs!!!

Pomona Travel Agency and Tami are the best! Our first experience with Pomona Travel Agency was in…read morethe booking of our honeymoon, and more recently, we just returned from our 25th anniversary trip that Tami booked. We travel often and the fact that we've used Pomona Travel Agency exclusively for 25 years speaks volumes about the company. The two weeks we just spent in French Polynesia were the best ever and Tami's involvement had everything to do with it. Even while we were in the middle of our trip, Tami was still actively working for us and following up to make sure our trip met all of our expectations (kinda long, but please read on). Our first week was split between two resorts on the islands of Tahiti and Mo'orea, and then our second week was spent cruising the area islands. Tami coordinated all the details of the trip, including all the transfers from the airport to Resort 1, to the ferry, to Resort 2, back to the ferry, to the cruise ship, to Resort 3, and back to the airport. All of our stays and transfers were scheduled perfectly. We didn't have to do anything except sit back, relax, and follow the itinerary laid out for us. It was like painting a masterpiece with a paint-by-numbers kit. The itinerary included small details that we would never have thought of ourselves, and that saved us from a lot of stress. Trust me, we know, because we were traveling with a couple of friends of ours that booked the same trip, but they booked everything themselves (flight, resorts, cruise). They didn't think about the transfers needed between destinations and were left to find last minute transfers. Lucky for them, they were able to copy our schedule of transfers. Without our schedule as a reference, they would have been left with a lot of head scratching. As I mentioned, our 2nd week was on a cruise. We booked our cruise 6-months ahead, which is relatively late, and as a result we got one of the last available staterooms. All of the desirable staterooms with balconies were already booked by then and we were left with a stateroom with two porthole windows. Cruising French Polynesia while looking through a porthole window is not ideal. Tami knew this and knew that we would not have a complete experience looking through a porthole. When we did our initial booking, she said that she would continue to keep a look out for any cancellations in hopes that we could upgrade from our portholes to a balcony. Fast forward to our trip. We were out and about in Tahiti on the first day and Tami emailed with news that there was a cancellation on the boat and she was able to upgrade us to a stateroom with a window. Not quite a balcony, but this was a cabin with a large window that offered a better viewing experience than two portholes. Then later that week, the day before we were to set sail, Tami sent us another email saying that there was another cancellation and she was able to upgrade us again, this time to a balcony stateroom! Mind you, at this time, the trip had already been booked, paid for, and we were already in the middle of it. Tami could easily have told herself that her job was done and called it a day, but to her credit, she continued working hard for us to ensure that we would have the best experience possible, even if it meant extra effort on her part. We are so grateful of her followup because, as it turns out, the balcony made a HUGE difference in our enjoyment of the trip. You might be thinking that most people don't spend much time in the cabin so why would a balcony matter? We thought the same initially, but to wake up in the morning and the first thing you do is walk onto the balcony and take in the beauty of Polynesia, as well as ending the evening the same way, added so much to the experience that a porthole or any window couldn't. Also, if you're in your cabin fighting a bout of seasickness, a balcony is highly desirable. Ask me how I know. Also, Tami recommended that we renew our wedding vows while on the cruise. This was a service the ship offered that we did not know about. The ship offered two vow renewal services. One service was complimentary to all passengers celebrating anniversaries, but it was done on the boat in a group ceremony. The other, the one that we participated in, was a paid for ceremony offered on a limited basis, but it was private, conducted beachside on the ship's private island, resembled a Polynesian wedding ceremony, and we were treated like king and queen for a day. I would equate our ceremony to a "church wedding" and the other ceremony to a "courthouse wedding". We are so grateful to Tami for recommending the private ceremony as it was by far the highlight of an already amazing trip. Thank you Tami and Pomona Travel Agency for our best trip ever, and we look forward to many more amazing collaborations!

I have known this agency for many years. It has seen many changes but one thing is sure, the owner…read moretried her best to meet every travelers needs and budget. She helped my fam go on a great cruise during summer. She gives all the details in writing and will also talk you through any additional questions. I strongly recommend this woman-owned business!

She knows her business, want options, good deals, go with her. I've been planning my vacations…read morewith them for a long time and she has suggested excellent places. Will keep going back

From the owner: cruceros vuelos…read morepaquetes vacacionales Europa, Asia, el caribe, Mexico, Colombia , Argentina , Peru

Riya Tours customer service is beyond my expectations…read more They give you better alternatives. I am extremely happy with them.

From the owner: Cruise and Package tours with Airlines tickets. All at good discounted prices.read more