If your Jeep is an older then a 2000 model you'd better just forget this place because they won't work on it. Period Not a good way to do business for us Jeep diehards read more

The only issue I had with them was them not giving the amount of money that was told would be given to the person that referred me to them. I've called several times after purchase and same thing is told to me. The person that referred me never has gotten the rest of the money. So, the amount they say they give is the amount they actually receive ( only half). This was been going on since end of May. read more

Great attention to detail. They are extremely trustworthy. Fine workmanship. Employees are so helpful.

Worst dealership experience I've ever had. The salesman we worked with knew very little about any question we asked. I, as a female and in an office position, knew more about the particular vehicle than the young man. His response was simply "I'm not sure" and never asked other individuals to provide us with a true answer. I specifically asked if the vehicle had two keys (it was used) before we even got in for a test drive. After looking at the tag on the key, he said he'd find out. When we returned from the drive and were back in his cubicle, I followed up and surprise surprise he hadn't found out. While agreeing to a price I asked for the 3rd time about the key and he stated he would see as he handed us off to the finance guy. While dealing with finance, our salesman NEVER returned with the key info and unfortunately while dealing with the numbers and signatures I failed to ask the 4th time. Needless to say, I end up with a vehicle that only had one key and they offered NO assistance in getting one. Simply told I would need to talk to the parts department and it would be another $400-$500 I would need to spend. This particular vehicle was purchased brand new from Hobson, that owner had it serviced and Hobson and they was traded-in at Hobson. There is no reason a 2nd key, which is standard, counldn't be provided. Or at least offered something off the price of a new one. Instead I was basically shrugged off and given a vehicle that wasn't detailed when I drove off the lot. They swore up and down that it was, but my 7yr old nephew would have done a better job wiping down the interior. The same salesman that was useless for lack of better wording, also shook our hands and said he couldn't offer all weather floor mats, but would be sure we had a full tank of gas. Surprise again....we received a half tank. When we questioned this, we were told that policy is that used vehicles only get a half tank. That's fine, but your salesman said a full tank. You should honor what you say. None the less, I will NEVER return to Hobson and tell everyone looking to stay clear as well. My family purchased a similar vehicle just 2 weeks prior from another dealership and the treatment couldn't have been more polar opposite. Terrible knowledge. Terrible salesman. Terrible customer service. STAY AWAY! read more

My ranking is incomplete. I recently took my jeep in for new brakes in the rear. The new brakes work great. however in the process of installing the brakes they destroyed the speed sensor and now I have all sorts of trouble with the vehicle. I have brought it to the attention of their service department and I am waiting for their response. Bill read more

I took my truck in for service, to my surprise the service department is in the front of the building, my truck was clean "they washed it" the service rep has texted me several times as I have had a bad experience with the gas mileage. But they care about my mileage problem. They are very good and want to solve my problem. I purchased my truck in Bloomington, read my post about that experience. I bet it wont happen here. Cant wait to go back here. Good job guys. Service is the most important part of any business. Period read more

After Mat called and apologized for not getting my truck done in a timely manner I let them do the recall. I was very pleased with the service this time. read more

My husband and I just purchased a brand new Jeep Renegade and have to say, we will definitely go back! Excellent customer service, knowledge and overall kind and helpful staff in every area! They all go over and above to make every sale perfect and make certain you have every thing you need before it's complete. Thank you to the team at Bedford for making this a great experience! read more

The staff are warm and friendly and made my experience the best I have ever had. I have been leasing vehicles for 25 years and can sometimes feel uncomfortable during negotiations. The staff treats you with respect and I never felt I had to play the numbers game. They were informed and knowledgeable on how to achieve the best deal. Everyone was more than helpful; even those salesmen and sales managers you weren't working with directly. I would definitely recommend! read more

They really take their time with you and I have to commend the staff for not being pushy. I had no idea what I wanted other than knowing I wanted a Car and the staff was able to show me and let me test drive multiple cars before taking care of the hard stuff(the paperwork). I felt in control of the process the entire time and didn't feel like I was being taken advantage of just because I wanted something they had. One of the best experiences I've ever had purchasing a new vehicle. read more

I had a great experience with these guys. They were knowledgeable on the vehicle I purchased and they gave me the lowest price around. They were also very open to letting me check other vehicles out and they weren't pushy in any sense. The sales rep we had got swamped with other customers who had previously scheduled an appointment so after I waited a few minutes they moved me to a managers office to finish up the process. Very nice people, very professional. My partner will be purchasing a new car in the next few months and we will definitely be coming back! They made a customer for life. read more

I have both of my fords serviced at Bedford Ford. I have never been dissatisfied with their service or employees. I drive from Ellettsville In to get the best service in this area. Bob read more