Amazing service. Staff is very knowledgeable and paid the most for my scrap gold. Couldn't be…read morehappier. Thanks so much for helping me pay off my bills.

Horrible customer service they insult you with their prices they are willing to buy for and the…read moreowner or manager has no customer service skills

I've been to this pawnbroker probably 15 times and every single time has been a positive experience…read moreand more than half of the time I've asked them to do something above and beyond and they have never hesitated. Everyone here is friendly and they give the best value for your items. Evan and Justin are two of the staff members that have been here for many years and they are friendly on the first name basis and exceptionally helpful!

Very good, very friendly. Excellent customer service, I highly recommend. The whole staff is…read morewelcome to everyone. I went in with an item I was not sure about, but it they took good care and made sure I got a fair offer.

It's awesome that someone will come outside to help me out being in a wheelchair, so GREAT WORK…read moreYOU GUYS & LADIES. Keep up the AWESOME WORK!

Definitely by far thee very BESTEST Pawn Shop in ALL of London without a doubt. The moment you want…read morein your greeted with a smile and hello by name. These guys are always super friendly and kind giving full respect to every customer they deal with (which if you see the area of town their shop is located in then you'd fully understand how much harder this is on the daily) however they continually do EVERYDAY! They always give you the very best and highest prices paid in cash for your items you put in "on loan" and tend to keep your items still available for you to catch up your payments if accidentally fall behind much longer yhen any other pawn shop ive ever heard of. They are more then fair, kind, and just make dealing with either for a loan, purchase, or sale that much easier and overall a good experience Everytime! Thanks guys your whole team is AWESOME! London needs more retailers just like you!

Tons of ammo and silver. Were fair with their prices. I would come back again. Nice guy with long…read morehair helped me!

Very unreasonable pawned a neckless they offered me 150$.missed the pick up by a day they're now…read moreselling it for 600 and wouldn't even work with me to buy it back. Go to cash advance if you're looking for a nice reasonable pawnshop. Enjoy the broken 10 point crossbow also

Joe was very stand up and treated my wife and son very professionally on a recent matter. It was…read moreour first time going to a pawn shop. I would definitely go back.

I'm leaving for 14k in a few minutes. I'm trying something…read morenew where I give them the benefit of the doubt, and start at 5 stars. UPDATE: I went in at 5:45 not realizing that they closed at 6:00 (yeah, I was even on the business listing with all their info but didn't process that beforehand) but they (two guys, "Joe" & an older gentleman) gave me 100% of their attention, mainly because I was the only customer in there. Joe looked over my silver bars & rounds, weighed them & re-weighed them. Then weighed them again just to triple-check. This made me nervous because ODD numbers remind me of my darkest days when the ODDS were stacked against me, and all I wanted to do was to get even, get even, get even. Then he weighed my silver once more, for an even four times. Unbelievably, the fourth time the flaccid sack of silver was TWO OUNCES HEAVIER! Upon seeing this, I began to hyperventilate...then the air was getting thinner...the only thought on my mind was heating up dinner...the suspense was making me sick, I pulled my inhaler out to do the trick...but I fainted for just a second it seemed. Suddenly, a homeless guy was pulling my leg...just like I'm doing to you now! 14K asked me what I was trying to get, I gave him a number and he agreed with me. ID in the "system," sign here & here, right thumbprint there, and the cash go here. 12 minutes, in & out, and right at closing time, no less. The guys were friendly & convivial, casual yet professional & honest, they paid me the exact amount agreed upon I would recommend 14k Gold & Coin to cash out your silver bullion. I wouldn't recommend coming in right at closing time, but if you had to I think they would accommodate you. I stand by the initial blind 5-star review that I began with, as they have earned it when judged by all sensible metrics. I've been here before when it was across the street in the smaller location, several years ago, maybe a decade ago. This new location is very well-lit with an easily traversable sidewalk and parking lot out front. Inside is bright, airy, clean, and organized. I've been to a few Pawn Shops/Gold & Coin Stores that were more cluttered & confusing than Sanford & Son's junkyard! No agent of chaos here! Nice looking spot that felt open & serene.