The good - Dr. Schroeder is a great ophthalmologist…read more The bad - in the many times I've called to make an appointment, I have never had anyone actually answer the phone. You have to leave a message and wait for a return call. Inconvenient for those of us who work and can't answer the phone at anytime.

I had one visit and then tried to follow up regarding changes needed for contacts. It is very hard…read moreto get through to a person and if you do, you have to leave a message. I spent 3 weeks trying to get an answer and never did. I eventually gave up and moved to another office. I am paying out of pocket for an additional exam as this office is impossible to communicate with. The care itself and provider were fine. They need major changes to their answering services and in office communication.

St. Joe Vision has great people. They make me feel welcomed every time I visit. Dr. Minix has been…read morevery helpful with the recommendations for various treatments. He seems to know the latest in eye care and treatment. I highly recommend them.

Fast, friendly, and professional service!! I recommend this place! They are great to work with.read more

I have tried other eye doctors in Fort Wayne and they do not even compare to the level of customer…read moreservice and quality of care that New Haven Optical provided. - and no wait time

From the owner: New Haven Optical LLC provides outstanding vision care, eyewear, and contact lens technology to the…read moreNew Haven, IN area.

Over 15 years ago Dr. Baker diagnosed me with Fuchs Dystrophy. Thanks to his early detection and…read moretreatment, I delayed the eventual need for corneal transplants for ten years!

Dr. Baker ,Tina and all the staff are professional but you are also treated like friends. The care…read moregiven to keeping your eyes healthy is top notch and Dr. Baker always does a thorough exam, asks questions and finds the best care plan for you.

Dr. Martin is professional and kind, as are the rest of the staff. We've been coming here for years…read moreand have had no issues

Terrible customer service. Problem was never resolved. Manager Carla should not be in the people…read moreindustry. I will never go back

Very professional and the service is amazing. I will be keeping them for my eye care!read more

I've been going to this eye doctor for a few years now, so I can finally leave a review. Dr. Kyle…read moreWeaver is so kind and educated and down to earth, he's a delight to be around! All the other staff members are wonderful as well. They even hold the door for you on the way out. I love this place, highly recommended.

They should not deserve even one star! Absolutely horrible!!…read moreRated FFF by BBB, look it up! They made three pair of eyeglasses for me after doing two different exams and never made a pair that was not distorted and/or had the correct PD. Kept trying to remake glasses, but after three failed attempts, I figured that they were incompetent and asked for my money back. They claimed that the glasses they made were "customized" and therefore non-refundable. This information was never verbalized but only added in fine print at the bottom of the invoice and never called to my attention before I paid. In reality, just because something is customized does not give them license to make poor quality goods and then refuse the return of the money, after they were given plenty of opportunity to make the glasses correctly. WALK AWAY, NO RUN AWAY FROM THIS ESTABLISHMENT!

The people were nice and all, but I was told my glasses would be ready within 5-7 business days and…read moreit took almost a whole month to receive them. They won't give you a refund. It just became a major inconvenience. I had a friend who went here as well for contacts and it took him months to receive them and once he got them, they weren't even correct. Would recommend somewhere else.

i bought backup glasses from Eyrmart Express as I always seem to break or lose the ones covered by…read moremy insurance. I got two pairs because of a deal which made the price for a 2nd pair really low. I love both pairs of glasses both for appearance and quality - just as perfect as ones from the eye dr's office. The price was very reasonable for what I received. I used the 'try-on' feature to help make my selection and, while not perfect, it got the job done and helped me pick out two pairs of glasses which are flattering to me. I will use them again.

Started buying my glasses here years ago I could get two pair for the price of one at the…read moreoptometrist! So I always come here! My eye exam is always done in a great way. Super nice doctor answers all my questions. Very thorough. Highly recommend.

Wish I'd read some of the reviews before going there. The staff are unprofessional and rude. It's…read morehard to believe they can stay in business with the attitudes they have towards their customers. Very disappointing as it's a good location for me.

Great customer service. I called ahead to see about having my glasses repaired. Arrived 20 minutes…read morelater and was greeted by everyone working. One of the screws had became loose and needed retightened and adjusted. This locations seems more upscale and comfortable than the one on Coldwater Rd. I instantly felt more welcome than past experiences at the other locations. I think a lot had to do with the demeanor of those that were working. And...I was in and out and still had time to grab a bite during my lunch break!