I had my phone screen replaced at this location less than three weeks ago, and the screen has…read morealready completely failed. I did not drop the phone, expose it to moisture, or misuse it in any way. I simply took it out of my pocket and the display was suddenly unusable--green and black discoloration with severe lines across the screen. For context, the phone was in a protective case and had a screen protector installed at the time. Despite these protections and normal, careful use, the replacement screen still catastrophically failed. A screen replacement should last significantly longer than a few weeks. This kind of failure strongly suggests low-quality parts and/or poor workmanship. I now have a non-functional device after paying for a repair that was supposed to fix the problem, not create a new one. The inconvenience, cost, and time wasted dealing with this issue are unacceptable. I would strongly caution others against using this business if they expect a reliable, durable repair or any reasonable standard of quality control.

I took my phone here to get the screen replaced and it stopped working after 2 weeks then i took it…read moreback and they replaced it and again, my phone stopped working and they would not fix it so i had to buy an entirely new phone.

Customer service on the newer employees of the last batch is terrible. Each time I walk into the…read morestore They have two employees who are usually just sitting on their phones. Also as I continue to pre order products from this location I have only once received a phone call on a pre order. They then also went and sold the pre order after a couple days and communicated to them I wasn't ready. They will hold other products from other customers from months at a time. Every time I have had an issue with receiving my products. I have tried to pick up other peoples products that are over 48 hours and refuse to sell it. I am canceling all my pre orders because the world has a large amount of other shops and we could easily have this one shut down and have no issues with target and Walmart being around.

Great management and service. Help a lot when shopping for my kids. Definitely going back.read more

The store parking is terrible can't park anywhere and the shop was also really dirty as well it…read moresmelled bad and you can't even walk in the store cause of the mess and also the price are overpriced and some of the store stuff is dirty, damaged or overpriced and also he that he had 24 hours warranty for a exchange or refund and I did try to get a refund they said I couldn't.

Its very refreshing to see an energetic and honest young man running a business he is passionate…read moreabout. Why? Because it shines through in how the people are treated. I always get a fair deal from Charlie. I have been back several times and will continue to do so because of his honest love for the collecter and the cool things that come into his shop. If you ever get the chance to drop in, do. It's memory lane wall to wall.

Sex shop and "Costume" store, maybe. Definitely NOT, a comic book store! We tried several times to…read moregive them our business, instead of internet sales, but if you're polite and straight you're made to feel unwelcome. Example: After wanting to give them yet another chance, and being helped by the same staff member for our third'ish visit in a row, we decided to compliment a staff member for their consistent and courteous service. They were probably warned after we left that we were evil cis, because subsequent visits were completely opposite. Or does it say more about society (or our area), that you can't just be nice to random people without them thinking the worst? So after giving them many chances, we've decided no more. They don't do anything positive for the community as a whole, just "their" community. This area deserves a better comic book shop and definitely don't bring your kids in for Pokemon cards.

I have been going to this shop for about ten years now and have watched its evolution. They have…read morebecome a very important business to the community. It supplies comics, Wide range of TCG and its accessories, models, costumes, tabletop/board games, and novelty items. They have a lot of employees that check on the customers. Some items are priced a little higher than other shops sometimes but not usually too far out of range. They also hold multiple events every week as well.

Not only drugs, but toys and all sorts of other goodies. A lot of stuff that you just can't find…read moreanywhere else. And the staff is very helpful. Good fun for all ages of kids, even us old ones. :) A note about the complaint that you can't use their bathroom: there is one at the park just to the south. The reason customers can't use theirs is they would have to go through the pharmacy to get to it. Major fines from the state if that happens. And there is a sign on the door clearly stating there is no public rest room.

This is a Pharmacy?? I had no idea until we were long gone. As you walk in, it looks like a toy…read morestore. There is a staircase where you can go into the basement and it's a full on games and hobby area. Great stop on a cute walkable street.

BookPeople is awesome! I love stopping by anytime I'm near Moscow/Pullman…read more The store is filled with great options, a fabulous kids section, and awesome sticker/pin collections. The salespeople are really friendly, helpful, and genuinely seem like they enjoy their job. They'll discuss the book you're purchasing with you, and happily make more recommendations. Parking is really easy to come across in the Downtown area of Moscow, and independent bookstores are ALWAYS worth supporting. Check 'em out! :)

I specifically came in to purchase from a local business, but after my interaction with the…read moreemployees behind the register, I am ordering from Amazon. I knew the author and title and walked up to the register to ask where I might find it, but the two employees were engaged in conversation and didn't even acknowledge my presence for at least 3 minutes. When the red-headed female employee did finally acknowledge me, it was with an irritated smirk, as if I was disturbing them. This dismissive and disrespectful behavior was repeated several times before I decided to leave. I have over 30 years experience in business ownership and retail management and this is absolutely no way to treat prospective customers. You should never make a customer wait without being acknowledged while you engage in conversation with another employee or are looking down at the register. When you do engage with a customer, you should be welcoming, friendly and polite. I see from prior reviews that I am not the only one to have experienced this kind of behavior and don't know how they've stayed in business so long with such rude employees. There are no return visits here in my future.

Aels is an amazing store to shop at but the self checkouts are annoying to deal with. Other wise…read morestore is somewhat clean and the have a small inventory of stuff.

Michaels - three stars Michael's is a great store for any…read morekind of craft Supply such as special artist pencils or paint. I used to get a lot of drafting supplies from here a while back. The items are generally high quality even though the prices might be a little high. The selection is massive. The store is clean, well lit, and organized. The employees need an attitude adjustment by the corporate office This was my experience. Apparently my mother was treated badly by the employees as well so I'm granting them 3 stars because of this.