If you need real estate professionals don't walk, run to Belinda and Sean Barnes…read more Belinda tirelessly work to find the perfect condo in Waikiki for us. She went above and beyond her duties as an agent to get us showings to some difficult listings. I don't think she sleeps. Were supremely happy with every step of the process with Belinda and Sean. And the tasty fruit from her yard was a bonus Mahalo Belinda!

Belinda Barnes is the epitome of unprofessional and in my short experience with her.. "one high…read moremaka maka". I called for clarification on the application process- she texted for me to call her in 30 minutes. I too am at work so I set my timer for 30 minutes so I wouldn't forget and called her back where she promptly picked up and hung up. I left a text for her to call when she had extra time. She called back 15 minutes later with her mouth full of food- masticating while asking which property- ( and not in a friendly way)- I told her Mā'ili and she said, "Oh, that's Sean's" I said " Oh, ok, please give me his number- She said for me to just talk with her, which I was confused due to her saying it was Sean's. When I asked my question- she responded in a flippant, rude way. I decided to end the call so as not to match her energy and texted that I thought it was a very unprofessional exchange- her response was "sorry you feel that way". Hoping this is just an off day for Belinda Barnes and that she will be able to find her missing Aloha soon.

I had an excellent experience with HPPM. We lived in an older house in Kaneohe that had multiple…read moreissues during the 2.5 years we lived in it but HPPM was always quick to respond to any issues. For instance, our refrigerator broke overnight on a weekend. Mike called me within 5min of submitting the maintenance request and had a loaner fridge to me within 2 hours so none of our food spoiled. Would recommend to any renters on island.

My family and I lived in a property managed by Hawaii Pacific Property Management for the last year…read moreand had a great experience. Mike was our property manager and he was always very responsive and super kind. Any time we needed to put in a work order for anything, the team was very responsive and did great following up to make sure the work got done in a timely manner. We can't say enough about our property manager Mike... he was always working to ensure our family was taken care of. We are incredibly grateful for our time in Hawaii and having a beautiful home with wonderful property management was a huge part of that. Mahalo Mike and HPPM for your kokua!

Thomas came to my rescue and helped me with a crisis from another property management company that…read moredrove my rental into the ground. There's alot of bad property management companies on Oahu. If you need a good PM, give him consideration. So far, zero drama ...

Was my property manager for about 2 yrs. Have proof Thomas and his team do illegal activities such…read moreas using the tenants security deposit to pay a debt off I owed to him. Did not communicate with me of any lease extensions. Previous property managers would over communicate and get my blessings before those decisions. I've never got any type of feedback from any walk through or inspection of property to validate my property was being maintained. Please do your due diligence and read the fine print of the contract because compared to other standard contracts, there's some concerning fine print and expectations.

The HOA goes up annually by 100 dollars. Currently in 2023 we pay 1100 dollars per month and we…read morejust got a notice that it's going up again. In addition, they charged each tenant 8,000 dollars to trim trees we didn't want trimmed, 3,000 dollars to uproot trees we didn't want uprooted, 3,000 for exterior building repairs to community stairs, and I'm sure they will think of more ways to screw tenants out of their savings. Why overcharge tenants for basic upkeep when the board is collecting over 1,000 dollars per month from over 4,000 tenants?! Where is the money going? I recommend the HOA be investigated in how they are charging and using funds. The way this place is being run is going to make it hard to stay long term and harder to sell if we decide to leave. They don't care about the culture, the island, or their tenants. They just care about money. Aloha does not live at Poha Kea Point. https://www.staradvertiser.com/2019/11/18/hawaii-news/kaneohe-condo-complex-defies-city-ordinance-and-cuts-down-protected-trees-to-enhance-views/ https://www.civilbeat.org/2021/02/condo-complexs-plan-to-uproot-trees-has-residents-worried-about-kaneohe-bay/

This review is my opinion and is based upon my circumstances and dealings over the past three years…read morewith the owners, tenants, and this HOA. I have been living in apartment complexes for over 14 years and this has been by far the most painful experience. So much so, that coming home was not a relaxing and comfortable experience. Power trips and petty politics are an issue in this HOA and I urge you to talk to some of the current owners/tenants if possible. There are a lot of issues within the community and I'll update over time. Do not expect to have visitors over to your apartment that you pay an exceptional amount of money for every month. Nosy neighbors patrol up and down the street waiting to hear any noise coming from your apartment. This community allows one complaint to equal an occupant receiving a noise violation. Three of those and you get fined. To illustrate, my neighbor said he caught one of the owners who lived two buildings away inching up closer to his apartment to see if he could hear any noise. He knew he was being targeted because he had friends over. Speaking of which, if you have an issue with a neighbor, the HOA requires that you contact 'security' to handle the issue, large or small. This allows for anonymous complaints without any possibility of facing your accuser, especially for false allegations. No due process, especially if you're a tenant. If you have a motorcycle, forget about living here, even if it is a legal motorcycle. This community is exceptionally unfriendly to people exercising their freedom of choice and you will consistently receive harassing complaints and letters from unnamed, improperly addressed persons. Passive-aggressive behavior. Military members, avoid this community. I received racist and discriminatory comments during my time here. It isn't worth it. I deal with juvenile issues from young service members daily as part of my job. It is exceptionally frustrating to come home to deal with those same tendencies from supposedly more mature adults. In closing, this community caters to the lowest common denominator, the entitled squeaky wheel that isn't happy unless everything is the way they want it. Welcome to the People's Republic of Puu Alii. Avoid this place like the plague.

My clients just bought a 3 bedroom condo here by the pool and LOVE IT! Beautifully maintained…read moreproperty with excellent parking.

We have been without water since 9:30 this morning. There was a water leak last night and the water…read morewas turned off this morning so they could repair the pipe. There was NO notice from the manager letting us know that we would be without water all day today. It is now 5:15 and still no water. I have tried to contact the manager, have left a message and no response at all. I have tried to contact this manager twice in the past few months and have left messages on the answering machine because he never answers. His message always says that he'll respond as soon as he can but according to several of my neighbors he has never responded to any of their calls. Very disappointed in not knowing when our water will be turned on.

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

When my husband and I made the much-contemplated decision to sell our home, we were in the process…read moreof selecting a realtor though the decision was one of the easier ones I've had to make in my life. We've known Shari and her family for years, and when it became time to make the relationship professional, we were more than ready. We disclosed the reasons for wanting to sell our home and Shari was understanding, empathetic, and realistic when setting expectations for us. Those expectations however, were blown out of the water. Shari is so much more than a realtor; she is a partner, a confidante, and a ready and willing teammate. To say she went above and beyond is an understatement, though I'd be remiss if I did not say it. Every showing, every negotiation, she was there by our sides to talk us through what to expect and proposed next steps. I could not be more grateful to have Shari as our realtor through this process, and I can in good confidence say we would not be where we're at today without her. I will always pick Shari to be in my corner and I highly recommend those looking for a realtor choose the same.

I recently had the pleasure of working with Shari Hooks, and the level of service I received was…read moretruly outstanding. It was evident that Shari loves being a realtor and is a professional at it. She has been a realtor for 18 years and have a special place in her heart for military families. She is personable and is a great communicator. From our first conversation to posting closing, she was genuinely open to every discussion, following up on concerns, questions, and repairs, to achieve the best outcome moving this purchase transaction to escrow closing. AND, what makes this review so unusual is that Shari represented the Seller's agent! As the Buyer I felt comfortable in representing myself in the transaction. I couldn't be happier with the experience and highly recommend Shari Hooks to anyone buying or selling a home. As for me, the next time I'm looking for a realtor, Shari is on the top of my contact list.

I had an excellent experience with this company from start to finish. Their customer service is…read moreoutstanding, and I was especially impressed by how caring and committed the owner, David, is to making sure his customers are happy. Dorian was wonderful to work with and was honest and helpful throughout the process. He even let me know when a better promotion became available, which I really appreciated. The installer was also very meticulous and did an excellent job. A few months later, I discovered that one of the windows had cracked. The warranty department responded immediately and ordered a replacement window for me. That kind of follow-through says a lot about a company. It's refreshing to deal with a company that is honest, caring, and truly stands behind its work. I highly recommend them and would absolutely use them again!

Despite encountering an unexpected structural issue with our doorway, Dave of Discount Windows &…read moreDoors did a flawless, efficient, and on-budget installation. He was very pleasant to work with and left everything neat and tidy. We are very pleased with our new window and door.

Please Come Clean did a great job on move out with quality service, honesty and a good price. Nikki…read moredid such a great job, that I now booked monthly cleaning for myself.

Recently purchased a home in Hawaii Kai and had the inside walls and ceilings painted and some…read moreparts of the kitchen renovated. We needed a good cleaning and found Please Come Clean. Nick was so kind and understanding. We had scheduled a day and time but two Kona storms pushed back our kitchen renovations waiting on some appliances that were being shipped from the mainland. Nick was so understanding and finally when we could get the kitchen all done Nick and his team were ready! We had paint spots on the floors and had the whole house cleaned especially the wood floors. They did such a wonderful job! Our family is so happy and feel we are actually in our new home! Thank you to Nick and his team!

As a former vendor of Stott's that had to stop accepting work orders from them because the reviews…read morehere don't lie, I can confirm that this is the most poorly run company I have ever had to deal with. There is no way I would ever rent from them either after the stories we have heard from their owners and tenants (as recently as today!). There is one person who is ultimately responsible but I won't name him because he apparently has very thin skin. I'm writing this review because I heard through Coconut Wireless that some other company is taking over managing Stott's properties. Whoever they are they should try to do better, and to that end I want to add my voice so they can't blame all of the complaints on the tenants. The reason it's so hard to get anyone out to fix anything is because no one wants to work for them. It's consistent work and good money until you realize everything takes three times longer than it should because no one over there knows what anyone else is doing. They went through probably five assistants during the time we did business with them. They couldn't even get fully trained before they were overwhelmed by the disorganization, and either quit or got fired. To be honest I don't know how some companies succeed, but hopefully this change will bring positive things.

I would not recommend Stott Property Management. In my experience, their tenant screening process…read morehas been extremely poor. The current tenants at 94-1052 Ho'ohele Street have repeatedly hosted loud, late-night garage parties that have disrupted the neighborhood, and I've personally had to call the police because of the ongoing disturbances. This has seriously affected the quality of life for nearby residents. Property management should do a much better job screening tenants and addressing repeated nuisance issues.