I had an absolutely wonderful experience buying a new mattress at this Mattress Firm store…read morelocation. Kayla was my sales associate and she made the overwhelming purchase process very simple. They were having a sale and I ended up buying a Sterns and Foster mattress with an adjustable bed. Great price and great quality. The delivery and setup went like clockwork. Now every nights sleep is like heaven. I'm coming back here to replace all my tired mattresses.

Kayla is awesome. She worked so hard to earn our business and when things got a little sideways…read morewith the mattress we first tried, she worked so her tail off to help us get in the right mattress for us! We were thrilled with how much effort was put into making the experience excellent for my wife and me.

Me and my wife were shopping for a mattress for some quite time. We walked to the American Mattress…read moreon Sunday and salesperson was very helpful and not pushy at all. He answered all questions, however we wanted to do more research and left. We came back in a month, and ended up concentrating on the feel, rather than the brand of the mattress. We ended up with a great mattress and are very happy with it and with a sales consultant who helped us on Sunday.

Very poor customer service. Sales lady was lovely but bed was delivered by a surly man who did not…read morewant to take my old mattress and frame. He crammed the old mattress and box springs in my garage and picked it up 3 days later. Wanted me to sign for bed without showing me it was put together. My 79 year old friend had worse experience. Bed was so tall she couldn't get into it. Charged her for new legs delivered a week later. Charged her for a tool needed to take old headboard off frame and left frame in her yard and cardboard packaging in her closet. Don't know how they stay in business

This is the best mattress store in Indiana. Taylor treat you with respect and like a customer to…read moreearn your business. My family has purchased everything from him. I highly recommend talking to Taylor before you go to any other mattress store to hear the real story in the real prices.

I was mattress shopping and just happened in to this shop. I really did not initially have high…read morehopes that I would be purchasing from a shop in a strip mall. However, they offered the best price for the highest quality that I could find! Taylor was our sales representative and he is just an absolute gem. Exceptional service. When my mattress, which was coming from a family owned company out of Canada, was delayed in customs and not able to make the delivery date, they were quick to offer the solution of an upgraded mattress at no cost and able to be delivered on the date initially promised. They also have access to huge catalog of furniture so I'm now shopping for a new sectional from them . I certainly hope I find the right one because I want to give them my continued business. It's hard to find upstanding business looking to serve but you can be assured to find it with Taylor and Hoosier mattress and furniture!

My advice is to be absolutely sure this is the correct mattress for you before buying. The return…read morepolicy is VERY PRICY. 25% to exchange, 40% to return + more delivery & pick up charges. We will be keeping this set for the basement I guess due to the extreme high cost to return it.

I want to thank RD for his concern in helping me solve a problem regarding a bed frame I bought…read moreonline from another business that doesn't have a local store. It wouldn't align with a headboard I was keeping. From RD's opening response to my problem, it was obvious his main concern was helping me find a fix for the problem and not just making a sale of another bed frame and also a different headboard. I really appreciated that. I was shown some options but there was no effort to rush me into a purchase. I was urged to go home, measure, and send photos to him showing the areas that were causing problems. At one point I needed to talk to the owner of Long's but definitely not due to RD who was nothing but patient, kind, and helpful. Delivery and set up went smoothly. I believe RD works at the Noblesville location most of the time instead of the Castleton location. It will be worth your time to get him as your sales person.

Great experience. Dale was awesome. We had some initial hiccups with delivery where someone else…read moredropped the ball, however Dale was able to resolve it and took personal responsibility for our issue without "passing the buck". I would highly recommend American Mattress @ Willow Lake.

Joey and Jenny were incredibly welcoming and helped me find the perfect mattress fit for me. They…read morewere really patient and let me try mattresses multiple times. Joey Bond really knows his stuff and was able to help me understand how each mattress worked with my sleep style. They were able to give me an amazing deal on a top of the line mattress. Couldn't be happier with this purchase! Thank you!!

Ollie's has been reading my mind as of late. I go in thinking about how I don't need to buy…read moreanything, but then there it is...just thing I've been "needing." Some of my recent fun finds include crochet kits, a planner/organizer that helps with decluttering, and some of my favorite and somewhat expensive chocolates. If you pair the already deeply discounted offerings with saving earned through the rewards program (Ollie's Army), you cannot go wrong! We returned within a few days to gather grass seed, bird seeds and an expandable hose. We always receive great service whether we're strolling in 5 minutes before closing (it happened recently) or in the middle of the day.

Decided to make a pit stop here and glad I did, was able to find a few items that I've been looking…read morefor, for a great price! Glad this location is tucked in the shopping center!

Efficiency, great solutions to a last-minute need. Chris was very helpful and met my budgetary…read moreneeds.

We purchased a "firm" mattress from Village Mattress and after a few weeks realized this was way…read moretoo firm for us. I contacted Chris, Owner, and we went in the store and found a different mattress. He was very accomodating and a new mattress was delivered within a few days. I would absolutely recommend Village Mattress. Superb customer service!

Overall, an excellent experience!…read more Before purchasing our bed, I telephoned Bedder Way with questions, and the customer service was great. My call was answered promptly, the person I spoke with was knowledgeable, patient, and cheerful. There was a delay in the bed's arrival, which left us scrambling a bit because we had broken down and gotten rid of our old bed in anticipation of a timely delivery (no room to get the new one in without the old one out). That said, the delivery folks kept us informed about the progress of our delivery. On the day the bed did arrive, the driver was very kind and careful with the handling and placement of the very large (!) box outside because it was too big to deal with inside our tiny home. It was a challenge opening the box and unpacking the bed parts, which was a decidedly Good Thing. All of the pieces were expertly and very solidly packed using wood and solid/strong styrofoam(?) pieces to prevent any scarring or scratching of any of the components. The directions for putting the bed together and installing it were very detailed and useful -- and my oh my, it is so comfortable - much more so than our former bed even though we used our existing mattress. We sleep on it every night, often closing it during the day to give us more room, plus it keeps the bed nice. I am small and 70 yo and can easily handle taking the bed up and down. There are two slight challenges: one is remembering that the legs at the foot of the bed stick out a bit when the bed is open, so it can be tough on your shins if you aren't mindful; the other is changing the bed -- it's a bit difficult (but, of course, doable) to get the fitted sheet on at the top of the mattress because the enclosure does not leave a lot of room to maneuver; and, caution is needed when one lifts the bottom of the mattress to put on the sheets and tuck in the bedding because the bed frame pops up in an effort to close because there is no weight on it at the moment. The only disappointment was the lights, which are add-on purchases, and not built into the bed itself. The "neck" on one of them isn't sufficiently stiff to hold the lamp in position. That said, it was not enough of an issue to bother Bedder Way about it, and we are managing. :-) [Bedder Way saw our review and sent a new lamp!! Another feather in their cap!] All in all, the Bedder Way Murphy bed was the perfect choice for a senior couple who radically downsized and moved into a tiny 1930 build duplex to be near family and within walking distance to all the necessary amenities (stores, medical offices, public transportation, etc.). We are now considering a Bedder Way side cabinet when we are able to manage it. :-)

We are very happy with the murphy bed. It is great quality and we can see that it will last years…read moreto come. Even though we were a bit intimidated after seeing the large boxes, everything fell into place pretty quickly. The set up was no trouble for 3 adults, the online videos and instructions were very helpful and easy to follow. Thank you for manufacturing such a sturdy and attractive piece of furniture. This compliment is coming from a German, and we are certainly "picky" and expect high quality. You delivered!