Excellent service! Danya and Alisa are awesome they are super helpful and provide fast service…read more They were very diligent and got my request taken care of right away! I really appreciate this business and have been a repeat customer.

I try hard to support local business, but this one is now off my list. After several poor…read moreexperiences over the past year, here's the latest reason why: I stopped by to have a simple print job of some labels. I brought my own label sheets and files on a flash drive. These are the same labels and templates I've used for many years. The rude guy at the counter immediately said they could not print them if they were not compatible with their printers, even though I had the info sheet from the labels that clearly said they were compatible with both ink jet and laser jet printers. I asked him to run one sheet as a test. He printed on the wrong side of the paper. He then printed on the correct side and the alignment was all off, as if the settings on his printer reduced the size. He curtly insisted his settings were correct, without even checking. I told him I have had Staples print the same ones, with no problem. His response was "we don't mention 'Staples' or 'Canva' in this building." Well... today I went to Staples, with the same labels, same flash drive, same request. The guy at Staples was so helpful, friendly, professional and promptly printed them out perfectly the first try.

I left an important and fragile item at a rental property and the management company took it to…read moreEsmeralda at Coast Pack and Ship. Esmeralda packed the item with amazing care and I received it approximately 12 hours later in perfect condition. I highly recommend this company to ship your important items.

This shipping store is great! I have had two occasions to drop off packages here and they are…read morebeyond knowledgeable and friendly when interacting with customers. Only downside for me is that they quit doing DHL which can be very useful at times. Otherwise its a 5 star experience for everyday shipping needs!

Middletown Mail & More and Vehicle Registration Services has been absolutely fantastic to work…read morewith. They recently made some signage for our business (Stonehouse) and they turned out great. We also use them regularly for DMV-related services, and Chanele always does an amazing job helping us get everything handled quickly and correctly - way easier than dealing with the DMV directly. On top of that, anytime we've needed last-minute or emergency table cards and printing for our restaurant, they've been on it right away. Great customer service, reliable, friendly, and they truly take care of their customers. Highly recommend!

We use this business for our mailbox and also for shipping boxes and certified mail. The service is…read moregenerally exceptional. They are very knowledgeable when it comes to DMV registration and renewals. Very efficient. I've had them print large building plan drawings to be submitted to the county. They provide valuable and friendly services to the community. Family-owned business, too!

This review short and sweet. Everything you could want in a store. Open 7 days a week, great store…read morehours, friendly courteous staff, rarely crowded, helpful, efficient and always able to complete whatever I need in a timely manner. Assistance with passports, copies, annoucements, print reproduction, Amazon returns and they are knowledgeable. So if you are in lake county California or Passing thru on highway 20 drop in you won't be disappointed!

Customer service is pretty good depending on what employee you get. It's nice they provide notary…read moreand Amazon return services. However, keep your receipts after returning anything from Amazon as I have had several items not get back to the seller.

I dropped off an important document and paid for next day shipping. Unfortunately the document has…read morestill not even been retrieved from the UPS access point, the drop off time is listed as four days after the actual date I brought it in, and when contacted I was redirected to a different sister store they had sent it to who said they would not be able to help me find the package. Very disappointing experience.

No FedEx office in town?! No problem! Bring any FedEx packages here and they'll ship them for you!…read moreThey can help with FedEx, UPS, and USPS. I've been in twice so far, and both have been positive experiences with short wait times and friendly staff. I went in once to ship a return via FedEx - they scanned it and gave me a receipt and I was on my way. But before I left I saw that they sell packing peanuts, among many other things (packing/shipping-related and not). So I returned to recycle some packing peanuts and they happily accepted them. This newer store is conveniently located in the Big Johns shopping center at the north end of Healdsburg. Park once to ship packages and buy groceries! They have another location in Windsor. Happy to have them in town and I'll definitely be back.

Today I went to drop off a pre-paid FedEx package and was told they wanted a $2.00 drop charge. I…read moretook my business elswhere with no drop charge.

Wild West express is a great little post office is Willits people. Very great for the backwoods…read morefolk who can't get packages delivered to rural area and the people there are so funny and sweet.

Great service, the gentleman maybe he is the owner, is so nice!…read more Lots of community knowledge to share.

I have used Soda Bay Pack & Mail for sending USPS Priority Mail,as well as having the owner print…read moreout a legal document for scanning. The location is far more convenient than driving to Lakeport or Clearlake, and he is friendly and very helpful. I definitely will be giving him my repeat business! It beats wasting gas and time to drive 20 minutes each way to other towns, and the service is faster. A+!

do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to…read moremisleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member.

Always polite, efficient and helpful whether it's with shipping or mailing services or notary…read moreservices. We have been using them for years and have always been happy. Beats standing in line at the post office hands-down!!

The workers at the front desk are always so polite and greet u as u come in…read more Right away they help u and solve any problems or questions you might have. I highly recommend this Fed Ex office for excellent service.

You cannot talk to a live person! I just had a question about pick up times and the automated phone…read moresystem can't answer the question! Super frustrating.