Great service. Friendly professional and very helpful. This…read moreis my favorite post office

they suck. so slow. it was 3 days without getting delivery. no updates at all. my package was…read more sitting in lakeport and i was 1.5 hours away without the option to pick it up in person. So lame

Said walk in service for passports was open on Saturday from 10 to 11 show up and they tell us…read morethere is no one here to do passports today shit service as always from the government

The woman working the counter at 2:15 on Tuesday, December 9 was quite rude. Two stars for doing…read moreher job and receiving the package but only two stars for doing the bare minimum. She spoke incredibly fast and strung together sentences into one word, but spoke slowly enough to understand to the man before me. When I misheard her and responded incorrectly, she repeated what she said but gave me a stare. And when given the option for how I want my receipt on the screen, she did not wait for me to choose (all but two seconds) before she chose for me and printed the receipt. The whole time her demeanor was cold. Federal employees are supposed to treat everybody equally not preferentially, particularly with customers. Some people are hard of hearing and need words enunciated. And options are meant to be options, not opportunities to deny agency to customers.

USPS cannot deliver Amazon packages on a timely basis. Since UPS ceased delivery with Amazon, it…read moreleft USPS overwhelmed. USPS has eliminated Sunday deliveries.

The staff is excellent…read more The only bad thing I can say about the Middletown Post Office is it lacks a REAL parking lot. There is a small parking lot behind the post office with 2-3 parking spots. In addition, there are a few parking spots behind the post office and across the street. Prepare to park in the street. You may have to circle the block a few times before finding a spot. It's about time Middletown gets a REAL post office with a parking lot. We've waited long enough.

I don't get the bad reviews. They've always been very helpful and personable every time I visit…read more My mailbox is too small for most deliveries, so I pick things up from the PO almost every week. Never a problem. Of about 100 packages I have had sent to me through USPS in the past year, not one has gone missing. I haven't tried any of the other services offered here, but I'm happy with my deliveries.

Well, I'm giving you your first 5 star review for the customer service you provided me today. I…read moretracked my package to your office (it had the wrong zip code) and you took the time to find it and forward it to my zip code. I hope it gets here. You made the effort. Thank you!

Been using Madeline here for almost 10 years. Mail cannot be delivered her to our house so... The…read morebest.

From the owner: Mailbox rentals, Notary, Gifts, Shipping, UPS, Fed Ex overnight, FAX Service 707 928-5054read more

Packages always get lost. When I call to find out what's going on. But the local phone number keeps…read moreringing busy. Can't get through.

Every working here is helpful and polite, and very patient, even in some trying situations that my…read morehusband Terry and I have witnessed. There have been times I've thought the workers here really should get hazard pay. We just moved here full time, and love being able to walk to this post office, which is a hub for the town of Lucerne.

I'm a long time customer of this location over 30 years. I just recently have been using priority…read morelabels that have ALL priority words and such cut away leaving basically a label that say to and from on it. The clerk JON insists on mentioning this every time I go in. PETTINESS at the purest form. I am not amused and will be having a discussion with the POSTMASTER in the future. Take a look at the photos and tell me this isn't RIDICULOUS. I've noticed that JON has another unsavory review. Seems maybe JON needs to take a refresher course in CUSTOMER SERVICE!

Dear John, I had a passport appointment today at the…read moreCalistoga post office at 1:45pm. Before my appointment, I was hoping that I would not get you John as my passport agent. In the past you have been rude, negative & unhelpful. toward me. Once John, when I asked you how to get a change of address after my son's death & once again, John, when I wanted to know how to send Santa's Letters for the Soroptimists of Calistoga. But sure enough, I got you again today John and you did not disappoint. I had applied online & had all the copies I needed. Still you never acknowledged me John or even asked me if I was applying for a new, renewal, or lost passport. John you made me fill out a form that I had already filled out online & then halfway thru filling out the form, when I asked you a question, you told me not to fill out the form at all & just sign it. Then I asked you John if I could get a passport card & you said no because I didn't check that box on the form & that I would have to re-apply. At this point I would have paid anything just to get that box checked & get out of there. At the end of my application process John, you handed me a receipt & asked me to fill out a survey to let the post office know how you are doing. Well John, ( no customer skills person), I Won't Be Back Until You Go! A Calistoga resident hoping that my passport application will be processed