The service from Jay and Nick were phenomenal top-tier customer service!!! These men were very…read morehelpful with answering questions and prompt customer service at checkout. I absolutely recommend this location, they have beautiful plants and abundant lush green trees with ample fruit selection. If you are looking for a lovely and healthy fruit tree this is the place to be!

I always drive by this place but had never stopped in. Recently got into gardening and wanted to…read morevisit a new place so I figured why not. Plus once I saw they were dog friendly I was more than happy to add this to my weekend errand list since she could tag along. We were greeted as we walked in and asked if we needed help. We weren't looking super hard for anything in particular but did mention I'd like to find butterfly pea, but it wasnt something they had. Not surprising and didn't affect the overall experience. Jared is who came over and helped us and explained a bit about how they care for their plants and what services they offer. And even took down my number in the case he hears about how to get that plant. Told us they hold events there, so I'll have to look into it! I did really like how they had a dedicated room for indoor plants, not alot of places have that. I ended up getting a peace lily for $10 and shes still looking great 2 weeks later. We were also given a jug of their moon juice which we've just started using for most of our plants, excited to see if it does really help out. I wasnt quite sure if theyd be OK with my dog being brought into the indoor plant area or the office area where you go to pay but they held the door open for her and gave her her space. So it set a really good impression. This place is definitely where I'd go if I had my own property and want working with a blank/empty space. Compared to other nurseries you'll find much bigger plants/trees here.

Lots of high quality plants & tons of help from staffers throughout Enchanted Gardens! It's our…read morego-to place for plants each spring and we've always been pleased with our purchases.

This was such a beautiful nursery. I came when it was really rainy and there was still so many…read morepeople shopping. The staff were so kind and knowledgeable. Took off one star because I feel like some of the plants were not the best condition. My coneflower died within a couple of days. I think the outdoor plants are a decent value. The indoor plants are a bit pricy. Plenty of parking overall. I rushed through shopping but I want to come back when it's not raining because there's definitely more to explore.

Time to update my previous review. My how things have changed. My parents were in the market for…read morea new fridge and I helped them with the whole shopping process. Home Depot is one of my dad's go to hardware stores so we decided to check them out first. We found a fridge we liked and set a delivery date. This is when everything went down hill. First delivery attempt. The fridge arrived and when it was unboxed, they noticed a large dent in the front of the fridge. Sent it back. Second delivery attempt. Snowpocalypse hit Houston so delivery got cancelled. Getting it rescheduled was a headache and took another week. Third delivery attempt. Fridge arrived. Delivery person was complaining already when he walked in that they were busy and that they would need to remove the front door which is normal process. When he attempted to remove old fridge, he barely put pressure on the water valve on the wall and said it was loose and we needed to call a plumber to get it replaced. They left. My dad decided to check it himself and lo and behold it turned without any problem and valve was not loose. Home depot said they would not send the same people and apologized. Fourth delivery attempt. Fridge arrived. Different driver. Fridge was dented again. They blame the warehouse. Sent it back. They promised 25 percent back on the purchase. Fifth delivery attempt. Same idiot driver from delivery attempt three. He asked if we did the plumbing work and my dad said it didn't need to be done. Home depot agreed. He said we are not getting the fridge and he left. We talked to customer service and they said they would refund even more but at this point we were done with them. My dad does alot of business with Home Depot but this left a very poor taste in our mouth. We went to Lowes and got the same fridge for quite a bite cheaper. They delivered the next day with no complaints about the door. Their standard process is to change the valve anyways at no extra charge even though it didn't need to be changed according to the Lowe's delivery people. They saw the original valve and saw no problem with it. As far as appliances go, we will stay clear of Home Depot from now on. Not worth the hassle.

Curbside pickup is the worst at this location , waited for an hour. Tried calling directly to…read morecustomer service, no answer. Will start driving to Alvin Store

Purchased tree on December 1st. Was told it was fresh and just delivered the day before. We had…read morethe bottom fresh cut. Got the tree home and it was completely dead. Filled the stand with water and it never drank a drop. :-(

They had a bag of fertilizer that was advertised for $19.99, but at the cash register the price was…read more$24.99. When we pointed out the discrepancy, they refused to honor their sign, and were very rude about it. Very poor customer relations.

Just bought 12 knockout roses only to find when I got home that most of them are infected with ROSE…read moreROSETTE disease which is not controlled by any chemica. The only way to get rid is to pull up the plants and immediately discard. They won't return my money so STAY AWAY FROM KNOCKOUTS

This is a follow up new photo of my Sea Hibiscus that Natius came and repotted for me its…read morebeautiful and healthy it has bushed out and thriving greatly!! Thank you again for your great service Michelle Guy Splendora Texas

This store is incredible. It is absolutely massive. The property is narrow on the highway but goes…read moreDEEP back. It is roughly the size of an entire Lowe's/Walmart/Target store. Every single time I go I find incredibly unique items. They have all of the standard bedding plants, trees, shrubs, roses, etc. What sets this place apart is ALL of the rest. I have found something here literally every time that I have never seen before. Their prices are incredibly reasonable and my plants have always been healthy and happy. If I had a truck I'd be bringing home even more things. You can find 7-15' trees and shrubs for about an incredible value. Their standard bedding plants are $2.49. They do have a large variety of pots, garden accessories, water fountains, etc. For our native plant garden enthusiasts you will find everything you need here, including native milkweed. I have never had a problem with the service. But you do need to go and ask if you have questions or need help. They have always been great to me. If you are used to someone following you around to shop, just understand that won't happen here. I also frequent Warren's, they are lovely, it's simply a different experience. Do: Come early, it's huge and you'll want to take your time. Wear your gardening shoes, the paths are wet and have soil on them. Ask if you have a question or don't see a price sticker. Bring your water and prepare accordingly for outside temps in TX. No, they do not have a restroom. Which is NOT uncommon with our local nurseries. Just plan accordingly and you will be so thrilled you did. The driveways are easy to miss, go very slow on the approach. There are two driveway/entrances and two parking areas. There is ample parking, it just looks a bit daunting at first. This is truly a rare gem. It has everything you could want for all of our hearts desires. If it's rare, hard to find, unique or fun, you're more likely to find it here than anywhere else I've been in HOU or SA. Do yourself a favor and drop by.

Nice selection...but OMG....the customer service is awful...I mean like really bad !!!…read more June 20th 100: pm. Young man and older lady. I'll put the date and time so perhaps management can explain to the workers there is more to customer service than pointing in a direction of a certain plant 4 times I asked for advice and assistance I told the young man I wanted some plants that would grow big that I could put along a fence...he named some type of plant ...and send go look outside In this direction. Um how about yes sir I've got a couple of ideas let me show you what we have I was looking for a hibiscus. And having a hard time finding the lady would not leave the shade to help me locate it...my wife finally helped !!! I was so angry after my purchase..when i left I brought the wagon inside and left it I told both workers ...since you wont help me with anything else you can put the wagon away ! Is customer service dead!!!

Went on a Monday, May 18, around 12:30 PM, to buy shrubs for my front landscaping. There were 20…read morethree-gallon plants in all, ten each to qualify for the discount pricing. One of the plants was supposed to be 10 for $150 per the sign in the yard. However, I was told that the price was higher (10 for $200) while checking out. The cashier called the manager, and I walked back and showed him the sign. He told me that that it was not the correct one and proceeded to rearrange three or four signs in that general area that were all out of place. He then showed me the correct plants at which time I asked him if he could get someone to bring back the plants up front and reload the cart with the correct ones. The manager didn't respond and walked back to the checkout. I asked if he would be willing to split the difference on the cost in lieu of the additional work that was going to be required. I was told that wasn't possible. I asked again about getting someone to swap (there was a guy hanging around the cashier doing nothing) out the plants and he casually walked away. I bought the plants that were on the cart as I had someone waiting to pick them up and deliver them to my house. Not sure why the signs weren't checked when the store opened in the morning, but I'm sure it happens often enough and causes enough issues that they should be. It would have been nice had the conversation between the cashier and manager been in English. They could both communicate with me when necessary but chose to speak Spanish while "addressing" my issue. I'm 70 years old and they let me drag both of the big, wobbly carts to the parking lot on my own while the guy hanging out with the cashier looked on. Additionally, it would have been a bonus if one of the employees would have taken the time to move all of the plants blocking the aisles (blown over or left by other customers) to where they belonged instead of relying on the customers to do it for them. The prices are generally good here, but at this point probably not good enough to make up for the crappy customer service. Going to Home Depot or Lowes next time around.

I have an app for Lowes on my phone. It shows their EGO Battery at $199. I take the app to my…read morelocal store and the lady behind the counter tells me she can't honor it as that's the "online price"... She tells me to order it online and then have it shipped to the store. You have this battery in stock. Your sale price before Friday is $199. Yet, I can't buy it there at the store. You're going to make me buy it online and have it shipped to the store today to then pick it up later? Yet, you have it in stock at your store. Are you insane!? She calls for a manager and not any show up. This must be the worst Lowes in history of League City, but probably not the only one. This store is Horrible for us customers. When will you be hiring smart people to understand that your sales ad is just that. Why do you have sales online if you're not going to honor that price in the store?? She was trying to up charge me for the instore price of $329 per battery. Needless to say I took my business to Ace Hardware in League City. They seem to be more knowledge and less idiotic in their thinking.

Another fail on the part of Lowe's where an employee didn't inform us of all the details and parts…read moreneeded when he was helping us buy the Kobalt Industrial Shelving system currently on clearance Thankfully when we discovered the problem I was able to speak with Ethen, around 5:15 pm on the 8th April. Ethen listened to my frustration, then proceeded to resolve the issue by confirming the parts I needed were in stock after he checked the part number and assured it was the right one for the system we had. He proceeded to arrange for the correct number of parts to be placed behind self checkout with my name on the label. Were it not for Ethen the manager and I would have had another difficult conversation about customer service and the lack thereof. However this is absolutely a Lowe's corporate problem. It's allowing customer service to suffer at the cost of paying employees a wage that would encourage the staff we need to have in the building. It manages clearances at the ultimate end of caveat emptor; setting stores up with different colored price tags on the rack without explaining which colors identity something being regular priced, sale prices or clearance priced. There isn't any clear marking on things that are on clearance and not to be restocked. Lowes therefore needs to step up its transparency in sell price standards as well as pay its staff an equitable amount. Otherwise we customers will go elsewhere. There is nothing Lowes doesn't sell that we can't get at a competitor or on Amazon.

I bought some FRESH sod from here a couple months ago, laid it on pre-prepped soil pretreated with…read morecompost, watered it twice a day for two weeks, it got plenty of sunlight and still 50% of it died. Guy that works at the front desk was very nice but I wouldn't recommend buying sod from them.

Got 16 yd of dirt a couple months ago and the experience was great. Just got two pallets of grass ,…read moredelivered the next day , and that experience was great as well .