Huge waste of money, gym machines don't get fixed, anyone can get in gate does nothing, keys for…read moregym won't open the door even though it says 24/7.

What can i say other than i it here! Spacious, clean, affordable. Amazingly designed apartments…read morethat feels like luxury. I would definitely recommend this place!

My family and I have been living at Sumner Estates for 5 months and we love the neighborhood…read more Family friendly and Miss Tomma is a great property manager! She really works with us and does her very best to make sure our needs are met and our experience is as comfortable as possible while living at Sumner Estates! They are currently beginning the renovations on the units so we are excited to see the outcome!

I still live here at these apartments and they haven't retaliated against me for my last review. A…read morelot has changed since the last review over a year ago. First and foremost, they have new people on-premise for property management it's 1000 times than the old management. Some of the issues still exist but at least they are trying on top of that, prior management only did things when it was reported. I've observed some things are done on a proactive basis. Most importantly, they treat their tenants with kindness and respect instead of jumping to fine you for a violation. You still have to deal with crappy neighbors but alas, that is apartment living.

Love it here! You can't beat the office staff & maintenance! They are the best. Highly recommend.read more

The staff was very friendly. They helped me make my transitions fast and easy. Kept the parking lot…read moreclean, and safe for kids. Apartments were cozy and always felt welcoming to come home to.

We moved here 2 months ago with my MIL. The pluses for the community were an elevator and a walk in…read moreshower which was perfect for MIL. Also love that the gym, mail and office are all inside the building. During the recent snow/ice storms I never had to interrupt my routine due to weather. I love the central location. I can walk to the store, post office, my chiropractor, dentist and a wide variety of eateries. Plenty of hotels for out of town visitors also within walking distance. I've lived in apartments pretty much my whole life and I must say that the office and maintenance personnel are top notch! Friendly, responsive and professional every one of them. They never make me feel like I'm a bother and quickly resolve everything. We're all extremely happy with this community.

I truly enjoyed my time at this apartment it was the best experience ever! We moved in when i was 9…read moremonths, Jason, the maintenance manager, check in with me occasionally to make sure I was okay and if i needed help with anything and when i had our baby we received an email of congratulations! When it came time to renew I opted not to because we bought a house. When we found out our house may not be ready in time Amber looked into us pushing out our move out date. Management is great the community of nice, quiet and clean. The move out process was super easy too!

Robert is great always takes care of everything. Debbie too. I have lived here a little over a year…read moreand love this place and my view of the lake across the street. Look forward to the next year too. The pool area has barbecue grills and there are always events going on throughout the year at the office. The parties are the best.

So I think I moved in about 3 weeks ago now. I have to say that Deborah at the leasing office made…read moreit SUPER easy for me! I had to do everything over the phone, as I was in the midst of a house purchase, which fell through, and out of town! So I was scrambling with a week to find a place. She helped me through the application process, picking out a unit and everything was ready when I got there with a truck load of my belongings! I couldn't have been more thankful! The apartment complex has 2 swimming pools, an exercise facility, a computer/office, BBQs and a fire pit. I think the hours are from 8 to 10pm, which is plenty! Anything after 10 pm is just inviting trouble :) They also have a "Cares" group, which is a couple that goes around and welcomes you to the neighborhood and arranges for get togethers with the residents 2 or 3 times a month. The complex is close to shopping and restaurants. Publics Shipt delivers groceries there too :) The units themselves are large, open concept, complete with stainless steel appliances, washer and dryer and large balconies. You have to check them out before they are all gone! Oh and they are brand new! No one has lived in it before me :)

Undoubtedly the BEST apartment living in Hendersonville. We lived here for the past 2 years, and…read moreonly left due to our growing family. The location is so convenient, and we always felt very safe. We never had a problem with pests, the amenities are unbeatable, and the property is always well maintained. Mark, the property manager, truly makes an effort to get to know each of the residents and is excellent with correspondence + helping in any way needed. Lance, maintenance, is always quick to respond to any issues and is very kind too. Our toddler loved the pool, as it had the "beach" entrance with shallow water perfect for playing, and we loved being able to use the common area for our gatherings/parties. I 1000% recommend The Luxe to anyone looking for quality and safe living. Thank you for an amazing 2 years!

I have lived here for almost a year and have had no issues at all. The location and amenities are…read moreperfect. They have an amazing staff and are always super responsive and speedy with any questions or maintenance issues. I would recommend anyone to move here! This has been by far my favorite apartment I have lived in.

Lived here for 3 years. Went through 3 different office staff. The current one was the one that…read moremade us decide to move. First off the maintenance staff are amazing. They do the best they can. That being said the property manager is a complete waste. She does nothing and is pretty useless and has an obvious hatred towards white people. Some of the most ridiculous things they changed were 1. You use to only be allowed 2 cars per resident. Now it doesn't matter. Which made the already hard parking situation even worse. 2. You use to be able to get work orders done fast. Now if you want light bulbs changed then you have to do it yourself. According to their corporate overlords even if you have vaulted ceiling then it's still your responsibility. Not even a joke. 3. It's a gated community....kinda. The gate is always broken and constantly being repaired. The whole point is to only let residents and vendors in. But everyone gets in. They use code/dial pad system. Which is a joke. They should use a card system and charge residents for extra cards or lost cards. They could even deactivate them if things get bad. Nope. 4. The Window seals are old and let in rain. Several residents complain and they refuse to have them resealed properly. Corporate while doing walk throughs said "We would love to have a breeze in our apartments". Yes this is their corporate staff violating building codes because they would rather have residents deal with mold then spend a couple hundred bucks on resealing windows ...but you get bingo nights 5. The pool use to be for residents only. The current manager and her hands off let certain groups of people do what they want approach has let the pool become a town pool. Residents are supposed to only have 2 visitors per apartment. But now you have people eating at the deck and complaining about kids splashing and diving, but they're not even from here! We stopped going to the pool or bringing our kids there because it was over run with non-residents who were cussing drinking and doing obscene things while the office staff did nothing. Until someone popped in the pool that is and got shut down. 6. Fitness center use to be decent. Now it's a hang out for kids from other neighborhoods. Then newer residents who have come in have let their kids and kids friends hang out in the fitness center. They don't workout or do anything they just hang on the machine. Again the Manager only deals with it if it's a certain group of people. 7. Garages use to be worth the price. Now if anything happens to them it will be weeks before maintenance will be able to get to them and you will not get ANY communication for just about any work order. A friend of ours garage ceiling fell in and he showed us photos and the work order he put in almost a month ago. Our door got damaged because (again) one of the newer residents backed into it and nothing was done about it for weeks In closing this place use to be worth the price. But shady management trying to turn it into California and a Corporate Staff that doesn't seem to care and an overwhelmed Maintenance staff make this place an easy pass. It used to be a nice place to have a family and make friends with your neighbors. Now it's basically LA.

The grounds here are beautiful & very quite. The apartments only 10 yrs old but look brand…read morenew...well maintained. I cannot say, enough kind words about the awesome staff here. The office manager Matt is amazing & attentive to your concerns & needs...as well as the rest of the staff, Karla, Angelia, Maintenance Julien & Brandon. They have made feel very welcome especially since I've moved here out of state. I lived in a lot of apartments over the years...and they by far exceeded my expectations with outstanding service!! I would highly recommend anyone to rent here!! Thanks for making me feel at home!!