Was great when we first moved in back in 2024, but as of late the place has really been letting me…read moredown. I don't know if it's because they changed apartment management or what. Put in a maintenance request because the washer stopped spinning, and didn't hear anything for two days until I called the office. I was told one of their maintenance technicians quit and they were behind and only responding to emergencies. Spotted the maintenance techs repainting fire hydrants, so I guess that counts as an emergency over a washing machine that isn't running, but what do I know. Two days later, I still heard nothing, inquired again and was told the same thing. Eventually, I got so fed up that I figured out the belt slipped and was able to put it back in place.
THREE WEEKS after the initial maintenance request had been opened, and maybe two weeks after I canceled the request, maintenance showed up while I was at work to replace the belt and left the laundry room a mess--they had moved the washer and dryer and didn't put them back so I had to do it myself. I was pretty upset that the office just left me hanging instead of reaching out like "hey, sorry, we saw your request but we can't respond to it soon". I think I would have been less irritated.
On top of that, one of the residents spends hours revving his engine, sometimes at 1 or 2 in the morning, and I work late nights and it wakes me up when I've just gotten to sleep. When I complained about the noise I was told there was nothing the office could do since the noise was out in the parking lot and not in the actual building. There's a group of middle schoolers who gathers around my building, making a ton of noise late at night and in the early hours of the morning, goofing off, and since I live on the ground floor sometimes they'll be right outside my window and I've even caught them digging through the mulch in front of my window. Again, when I put in a complaint, no response. I understand sometimes that there's little that the office can do about obnoxious neighbors, but it irritates me because they're so quick to add a fee onto your account if you put the trash out 30 minutes before 5PM, or they'll just stick a paper in your door about the noise rules, but god forbid they communicate to you if they can't respond to a maintenance request right away. And half the residents ignore the signs telling you to clean up after your dogs, because the grass in front of my building is absolutely littered with dog poop.
For the amount of money I pay for an apartment, I've begun to get pretty disappointed. Again, it was awesome when I moved in, but now it doesn't quite feel like home anymore.
