We came here on Friday night and stayed 2 nights. The Homewood suites was fully booked so stayed outside of downtown St. Cloud. It was only 15 minutes away from Children's museum which wasn't too bad. Only nearest food was McDonald's and subway. 2 bedroom suite had 2 queen bedroom and king bedroom with their own en-suite bathroom. 2 queen bedroom had the only shower bathtub combo while king bedroom had accessible shower only. Water temperature and pressure was perfect. Room air conditioner took a while for 2 queen bedroom and living room to get lowered when thermostat was turned all the way to 45f to get comfortable 70f. Breakfast buffet was nice first day with scrambled eggs and next day was cheesy egg omelet. Pool was nice with kiddy pool and adult pool. read more

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One of the worst hotels we've ever stayed at you might as well stay at a motel 6 Front desk was very rude especially the women for some reason. They don't serve breakfast. Hospitality is very poor. The rooms look like motel six not picture off the wall and broke when we checked in. They took a deposit that we have not received two weeks later. The pools were dirty. Do not stay here. read more

Holiday Inn Express & Suites St. Cloud - Photo that fell off the wall - Hotels Near Me - Saint Cloud, Minnesota

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I stay here frequently for work. Probably one of my favorite Holiday Inn Express properties I've been too around the country. Staff is always friendly and the hotel is always clean read more

Not sure why it's rated low, (older reviews)this is a great hotel. Nice staff and easy check in, and a fair rate. Easy freeway access, one restaurant and gas right out front. Very large and clean public spaces, room was average for this chain. Great shower. Only ding is that maintenance had removed the microwave and fridge from the room, so had two big holes to stare at and front desk had no idea, (didn't need anyway). Breakfast was one of the top for a hotel, or this chain in general. Biscuits & gravy, eggs, omelets, sausage 2 ways, oatmeal, breads, cereals, fruit, yogurt, cinnamon rolls and the two ladies running it kept everything full, hot and tidy. read more

Holiday Inn Express & Suites St. Cloud - Fair sized rooms - Hotels Near Me - Saint Cloud, Minnesota

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I made a reservation online and paid for it when I made the reservation. This was nonrefundable. We arrived to check in and were told our room we paid for was not available and were offered an upgrade to a suite but with a smaller bed. I am disabled and needed the larger size bed to handle my medical equipment for my disability. I also do not walk hardly at all so I did not need a suite since I go from the door to the bed and bathroom only. We asked for any room with the large bed but were told we can only have this room and its non refundable. I did not get to sleep that night as I could not lay with my medical equipment and had to get a hotel elsewhere the next morning. I had paid double the price for the last room they had with the king bed and now had to book another room and was late getting home. I was offered 500 points for my trouble, not  enough to even get another room. 26,000 points is the price of the smallest bed and we paid double that for the king bed and jetted tub. I was told a week and a half ago they would get back to me with a resolution and I called again today and was told the manager gave me 500 points so the case is closed. I was also told by the manager I should appreciate someone was kind enough to give me a room upgrade because they were trying to do something nice, which would be nice for someone else. I however as stated can not walk around a suite and needed the bed I paid for to accommodate my disability. I feel defeated and discriminated against. Additionally, the in room phone did not work and there was a sign in our room to use the phone to call the desk if the suite was missing anything. It was bare and empty and the shampoo and hand soap dispensers were empty. The breakfast was not as advertised. There were no waffles or bacon and limited items. read more

We stayed 2 nights in the 2 bedroom suite with our kids. Overall a nice experience. The rooms were clean. The beds were relatively comfy. Not sure if it's because of covid or not but I was surprised it had a kitchen but nothing in it. No pots or pans and no utensils. We made it work though. We were also a little disappointed the hot tub was closed. Breakfast was good. I appreciate the nice lady who had to serve us (since it was not self serve because of covid). Overall a decent experience. Would consider staying here again if we're in the area. read more

The Hotel is under renovation. With that being said, I have been staying at this hotel every week for the past 8 months or so, for business. Initially, even with the construction, they were top notch! Over the past couple of months, they have fallen down to the bottom of the ladder. I have been given room that were not cleaned at all (bed still messy from previous customer, beer cans in trash, etc) and I have been given rooms that were only partially cleaned... noted hair in sink and shower. The housekeeping staff will avoid you at all costs, but when you are able to get one, they pretend not to speak English, or blame everything on their supervisor. They are extremely difficult to deal with. I spoke with the General Manager, Brad Carroll, and showed him photos of the filth that I was given for a room. He profusely apologized and requested that I email him the photos (which I did, and didn't get a reply that he received them) and he promised to add points to my membership account, which he did not do. I have found that he is not a man of his word, and nothing is being done to change the "status quo" of the housekeeping staff. I checked into my room yesterday, and again, found hair in the sink. Although the hotel itself is nice, it isn't kept up, and I wouldn't trust sleeping in the beds based on the lack of attention to detail by the housekeeping staff. Below are the photos that I sent to the GM, which I got no response from. read more

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This was my first time here on business in St. Cloud or at this hotel. When I checked into my room was upgraded, because I am IHG platinum level. I arrived to my upgraded room, which was way far from the hotel lobby. When I arrived to my upgraded room with my luggage, my key cards did not open my room. I stormed back to the hotel front desk to complain and requested a regular room in the main building nearest the hotel lobby. My standard room 211 was located in the main building on the 2nd floor. My room rate for my two nights was $167.50 per night incIusive of all fees and taxes. I did receive a cocktail coupon upon my check-in, which I used at the Legends Bar during my first night. It snowed the first night I arrived so I was worried my Avis car rental would not start, but, it did start the next morning. This hotel is very large, but, kind of run down in some areas of the hotel, therefore, I probably would not return here. read more

My friend and I stayed here on a spur of the moment -- we were supposed to be staying with friends, and when an unexpected situation arose, we needed to find a hotel. Since we were on the road, we quickly searched online and made some calls. This hotel was the 3rd place we called (the first 2 were entirely booked) - and the woman at the front desk let us know she had 1 room left (phew!) which just happened to be a double queen (phew!) and - best yet - she managed to get us in the room immediately (we were about 10 minutes out). We were extremely grateful as we had just driven about 6 hours and were in need of freshening up before we were to attend a friend's performance in town. The room was clean, the beds comfy. It was just what we needed for the night. read more

I can't say that I enjoyed my stay here. Though the rooms were clean, the in room facilities were not to my liking. I had room 118 on the ground floor, which is the first room on the right immediately after you pass the lobby. I don't know about the other rooms, but DO NOT STAY IN THIS ROOM. 1. The shower wasn't working properly. It was really rinky-dink. I pulled the lever up on the tub faucet to start the shower, and there was very little water pressure. The water trickled out of the shower head instead of coming out in a stream. Ok, not the end the world but a little inconvenient. 2. The room has no blackout curtains. Just the translucent curtain that allows sunlight in, but doesn't give you 100% privacy, especially if its dark out and you have the lights on inside. 3. There is a flood light directly outside the room that keeps turning off and on all night long. Not a big deal, but since there are no blackout curtains, the light comes into the room. Quite annoying when it constantly flips on and off. I was already settled in when I discovered this and had an early morning. I didn't want to take the trouble to change rooms and get all worked up and not be able to get back into sleep mode. So, I ripped off a pillow case to use as an eye shade. The only good thing that came out of my experience was the complimentary breakfast. read more

Employees very friendly! When I booked the hotel I called directly and they asked what we were coming to the area for and gave us a discount based on our response that I didn't realize would qualify us for a discounted rate! Thank you for making casual conversation and listening to our needs! When we checked in we were welcomed and staff was friendly yet again Room was clean, Beds and pillows are comfortable, cable TV, free WiFi, and breakfast. Shower had great water pressure! There are blackout curtains and very quiet. I didn't use the pool, but it seemed nice enough and was open until 11pm which I like the late hours. Thanks for a comfortable and great overnight stay! read more

We were on our way to WI to see my mom and extended family. We enjoyed the hotel immensely. The staff were very friendly and accommodating. We were treated very well by the front desk staff and when I called down to ask about joe to adjust the temperature in the room he asked if he could come up to check it out. I readily agreed as my husband, son and I needed to get the temp set right so we could get to sleep. We appreciated the prompt service. The rooms were very clean and we appreciated that. The Breakfast was real good and offered a variety of choices. We will definitely remember this hotel. read more

Had a great stay here on a cross country trip from CA to MI. Plenty of parking for our truck w trailer, dog friendly, clean and decent prices. All I could ask for... read more

Holiday Inn Express & Suites St. Cloud - Had a wonderful stay here on a cross country move from CA to MI. Dog friendly, decent rates, ice location. I give it 5 stars :) - Hotels Near Me - Saint Cloud, Minnesota

The front desk clerk Jessie is very rude. I was put in a handicap room which I did not want. The Breakfast ends too early and I came back to the room at 10:15 in the night to an unclean room. I called the front desk to complain I was told someone would come to make the bed no one ever came read more

Can't complain. The room was clean and I used my military discount. The room came to about 91 dollars with two queens. The whirl pool was out of order. Was kind of looking forward to taking my daughter. Has cable. Not sure about the wifi I didn't try to connect. The people working were nice and the breakfast was good. read more

Do not stay here, I repeat do not stay here. 1st thing we noticed is bed had sheets too big for the bed. No microwave in room. Asked them to correct this when left for the day. Came back, room was propped open, so didn't go in and got front desk. He came up and checked room out. Once in room, sheets were changed, but empty toilet paper roll was left untouched empty dirty cups left and nothing else was cleaned. We only hope that nothing was taken with them leaving the door propped open all day while we were gone. Tried to call desk again with no answer. We have stayed at several Holiday Inns being a platinum member we are usually treated a lot better. Here they do not even acknowledge your platinum level. read more

A little expensive but overall a nice quiet and peaceful hotel right off the highway. Swimming pool and free wifi included. The staff was very accommodating considering I arrived at 2 am gave me a deal on my room and everything ! Free breakfast! And a keurig in the room for that morning cup of coffee :) also this is a pet friendly hotel ! read more

Stayed here for a week and have lots of positive experiences with holiday inn express. Beds and bedding were past expiration date. Ended up getting $5 pillows at walmart. Air conditioner loud and inefficient. Free breakfasts were appropriately priced. read more

rrooms were ok. Air conditioner didn't work well and was very loud. No free breakfast when all the other places in the area do a free breakfast at similar price? We tried to do the breakfast buffet as hours said 630 and they informed us that it didn't start until 9. So had to go elsewhere for breakfast before we left town. Disappointing to say the least for the price. read more

This Holiday Inn Express in St.Cloudl is "thee" worst hotel I have ever stayed in. We are here for a basketball tournament and several families from our teams are staying here. The front desk staff lady called the police around 11:30 because only 5 of the basketball parents had not went back to there rooms & were standing outside their rooms, the others all had retreated to their rooms after we all got kicked out of the hotel's sitting area. These parents were just finishing their conversation & not being loud at all. The front staff said they need to go to bed. One mom stated to the staff lady that we should have stayed at the Hilton since we can always stay up & visit there. So the front desk lady proceeded to then call the police. It was completely ridiculous. We could not even have our doors open a slight bit. The funny thing is that the police officers didn't even agree with the hotel staff. He stated they get called here all the time for minute reasons. It was by far the worst hotel experience ever! read more

Not a bad lower-end hotel. The price was right and practically my husband's entire family - aunts, uncles, cousins, and all - were staying here for the weekend of Grandma's 90th birthday party. The rooms are OK, not overly luxurious (due to my husband's mass accumulation of Hilton and Marriott points, I have gotten spoiled by higher-end accomodations on our vacations.) However the beds were pretty comfortable and came with plenty of pillows. All rooms had slightly-larger-than-mini-fridges with separate freezers but no microwaves. Front desk help was nice. We asked them to assign us the adjoining room with my brother-in-law and they were able. Housekeeping was a bunch of young white girls who cleaned a room faster than I've ever seen it done and the place looked great when they left. The only downside was they started EARLY. Free wi-fi in your room, log on info from the front desk. Breakfast was substandard but free. The woman who worked in the breakfast room was a little cranky on Friday (I asked nicely for some less-green bananas of which she had a whole mountain of while only three really green ones were out on the counter, and she fought with me about how green or yellow they were) but she was lovely on Saturday and Sunday. I meant to tell my husband to leave her a tip Sunday but I forgot and now I feel like an ass. I am sure she never sees tips since the food is all free. Coffee and tea are available in the lobby all day. The pool area is pretty nice - regular pool, kiddie pool, and hot tub, plus nice big area with tables and chairs and a ping pong table. Pool area is open until 11 pm and our family closed it down every night - we gathered there not only to swim but just mingle and catch up with everyone, order in some pizzas, and drink. read more

Hortel accommodations are decent, however front desk service is horrible. Have stayed at hotel twice, both times we called the front desk to ensure our reservations were correct, both times our reservations were not bonored. We were received by front desk staff who were completely lost, had no business working the front desk and were completely unprofessional. Had to ask for the manager both visits just to try and salvage our reservation. One of our visits the manager was not on site the entire weekend. Housekeeping, also was horrible. Rooms were not cleaned by 5:00 pm. When we returned to our clean room, we had only one towel to share by our family of four. The hotel has no public gathering space and when our party tried to sit in the breakfast room (in the evening time when the breakfast room is vacant) we were kicked out by a security guard. Finally, while the breakfast is free, you might as well go across the street to McDonalds to get a healthier fare. Definitely would not recommend staying at this hotel. read more