This place is depressing. The rooms are basic. There is a lot of noise. Walls are thin. You…read moreconstantly hear doors slamming and people all around you. The televisions are ridiculously small and the a/c constantly goes on and off even when set at a low temperature. Breakfast was unacceptable - tiny yogurts, powdered eggs, prepackaged waffles and muffins. Fruit was rotten. When I mentioned it to the breakfast staff, they claimed people like rotten bananas and the truck didn't come. The front desk staff is far more helpful and service-oriented. Two treadmills, one elliptical machine and some weights. Small indoor pool. Comfortable beds. But terrible moldy smell unless the a/c is running nonstop. Annoying to park around the corner because there are too few spaces out front.

Hotel was renovated a few years ago and the photos on Yelp don't do it justice. Hotel is clean and…read morecomfortable. The room is nice with comfortable bed and soft sheets, nice sized bathroom. Good breakfast, scrambled eggs, sausage or bacon, bagels, muffins and cereal. Pleasant guest services. Good wifi. If there's one thing that needs updating, will be the TV, it's so small.

We arrived and were pleasantly surprised to find out they had upgraded us to a suite. The person…read moreworking the front said they were not sure if the room was ready and we had to wait a few minutes. No big deal. We arrived in our room and it smelled like someone had just dropped a big one in the bathroom. We were going to a concert and were leaving soon so we figured it would be gone by the time we were back. We were wrong, it still smelled when we got back. It was so late and we were tired we did not bother to try to get another room. Other than that I don't really have any complaints. The room was clean, the bed was comfortable, breakfast was better than most hotels. I would stay here again if I'm ever in the area for a concert.

Really amazing and new hotel. I really enjoyed the quiet hotel. They do accept animals. The suite…read moreis nice because it has a desk and couch/hidden bed. Very clean bathrooms and closet space. Microwave/fridge and sink.

We stayed here at the Hanes Mall location because my son is visiting Wake Forest for college. I…read morealso loved the pool I saw online. Sunday, today, was our only day this week with no activities. our plan was to lounge at the pool for the day. We just got outside to the pool and it's completely green, lime green. The man working the desk actually walked with us to unlock the pool area. there was no mention about the water. How do you not see it's lime green?? Many of the local activities are closed because it's Sunday. So basically, we waisted a day. Housekeeping was not pleasant at all. Waiting all morning for the room to be cleaned. we asked her twice within 2 hours if she was ready for us to leave, she shook her head twice, yes. Here it is now, 12 noon and we have been sitting in the lobby waiting. I want to add the the women who checked us in last night, 6/28, was very very friendly and super sweet. I took pictures but do not see where to add them to the review Overall, I'm extremely disappointed.

I'm a OTR truck driver and has been in the Winston Salem area for the last two weeks. I stayed at…read morethis location twice in the last two weeks. Each time I stayed there I was accused of smoking in the room. My first stay the previous guest, I assume took the smoking detector off the wall and I was accused of smoking in the room. They tried to withhold my deposit, claiming I removed it therefore I was smoking in the room. Stayed again yesterday. Once again I was accused of smoking in the room, claiming there was an odor of smoke in the room. In what world can you assume that someone has broken the rules and penalize someone off and assumptions. To make matters worse there were bugs in my bed my face has broken out. I wasn't going to make a big deal about it, I was just wasn't going to stay at this location anymore. When they chose to keep my deposit, that was something I could not accept. The deposit was only a hundred dollars, the money has a part to play, more importantly they took it from me off an assumption. YOU ARE WARN STAY AWAY

The presentation was as pictured! Very nice place, the front desk very professional. The rooms are…read morevery clean and the house keeping staff very very accommodating and polite. Wilma was very friendly! I Highly recommend The Best Western Plus in Burlington, NC.

Staff was super friendly and very accommodating. Check in was a breeze. I was able to find a great…read moreparking spot that was easy for my dad who struggles to walk. Rooms were very nice. Everything was very very clean. The fridge and microwave were spotless! It smelled very cleaning and welcoming. Nice breakfast in the morning with lots of options. Waffles were our favorite! Coffee, cappuccino and ice water were available at the front desk all day. Beds were comfy and so were pillows. Courtyard area was pretty and welcoming just to cold to enjoy. There were some old stains on the carpet, the rooms were hot at night and the hallways were uncomfortably warm but not a huge deal.

The checking process went smoothly and the front desk person was very friendly. The room was clean…read moreand ready to go. It was a quiet place except for all the street noise. My main problem was the mini split made so much noise that I had to unplug it. I mean that a person couldn't sleep or have a quiet moment in the room. I didn't let anyone know because unplugging it fixed the problem and the room kept a quiet temperature. My back killed me after two days of sleeping on that mushy bed. Overall, this was not my best hotel experience.

The room itself was clean and spacious! The frustration happens when I got locked out of my room 3…read moretimes because the key refused to work. I had to lug my one year old and 5 year old downstairs with me every time too. And I dealt with a different employee each time and not once did they apologize for the inconvenience, even when I told them it keeps happening. I still don't know why it was happening. The second night we were there, there were several baseball teams there as well. The lobby was chaos and kids were running around the entire hotel. I actually found an open beer and Slurpee outside of my hotel room, which was gross, but not the hotel's fault. The hotel itself isn't really near too much walking distance, so you do have to drive. The pool is outdoor and is very refreshing and clean, just wish people would actually follow the rules. There were a ton of kids there with no adults watching them. Again, not the hotel's fault, but wish they would follow up a little bit more. Parking gets full at night and the parking lot is well lit.

Stayed here this weekend to drop my Godchild off to college, this hotel is about 15 minutes from…read moreNorth Carolina Agricultural and Technical State University. This was a good hotel with nice amenities. Located around plenty of shopping and food spots which are needed when you're away from home. The staff was always friendly and they kept the rooms and lobby area very clean. I personally enjoyed that the lobby had plenty of seating areas for when I didn't want to be in my room. My favorite part of staying here was the free breakfast they provided. They have hot breakfast and cold breakfast. Breakfast was only in the morning, but coffee and tea was provided all day which I thought was a nice treat. Plenty of parking located in Greensboro, NC. Whenever I go back I will be staying here.

I've stayed at the Tru by Hilton on South 40 Drive in Greensboro more times than I can count, and…read moreit still feels new every visit. That doesn't happen by accident. It means someone is paying attention (cleaning, maintaining, caring about the details) long after the novelty of a new build wears off. The location of the hotel itself - can't really say more than in the middle of everything - you're a corner away from Costco, Sam's Club, Lowe's, Best Buy, Walmart, Home Depot, Raising Cane's, Whataburger. Whatever you need on a trip, it's within a few minutes. The building and location itself isn't what brings me back. The people are. Everyone I've dealt with here is engaged and clearly likes the work they do. This last stay it was Janay at the desk, Graciela at breakfast, Leanna and Mia at the desk as well. Warm, sharp, present. General Manager, Vinsha, if you're reading this: this is a rockstar team. tell them! I'll be back next time Greensboro is on the calendar.

We waited 15 minutes in the check-in line then another 7 minutes once at the check0in desk. That is…read moresimply unacceptable. Our room was clean, though we found that the hot and cold faucet controls were reversed in the bathroom. There was a weird algae-like smell in the shower, as if water was not draining properly. There was a broken dresser drawer that would not close whatsoever. Those small pillows that are the size of throw pillows have to go. Bring your own pillow if you want a fullsize pillow. On the positive side, the A/C was efficient and not loud like so many other hotels in this price range. Location was reasonably quiet, which is not a bad thing being in a heavy hotel area.

Staff was friendly and helpful. Entire facility, lobby, breakfast area and our room (115) were all…read morewell cleaned. One exceptional quality was room & bathroom lighting. Some of the best I've experienced anywhere. Fridge worked well and a plus for having a freezer compartment for our blue ice containers. Bedding was comfortable BUT bed was far too close to the AC Unit and needs to be moved out a few inches. Speaking of AC/Heat, the unit was in poor condition. Thermostat was only accurate up to plus or minus 4 degrees and continued to blow cold air long after reaching temp. Had to turn it OFF to get any sleep as it either froze or cooked that side of the bed most of the night if on. Flapper in toilet needs to be replaced as it would occasionally hand and continue to run. Breakfast was pretty good Thursday morning but was rather cold Friday morning so we ate breakfast out on Saturday before leaving town. Over all a good stay but still room for a bit of improvement. Also, people were apparently smoking pot near the building at night outside as the smell was sucked into the room by the heat/ac unit. A distance restriction should be strictly enforced for smoking of any substances in the parking lot area.

I've never heard of the Drury Inn & Suites until I had to stay in a small town in Burlington…read more I picked this hotel for the obvious reasons the ratings and the other yelpers reviews had nothing, but great this to say about this place that I had to stay and check it out for myself. The lobby is very clean the staff is professional and friendly. They only sell alcohol until midnight boo!, but it is what it is. They have a small little area where you can purchase food and snacks which is great. I love that they serve complimentary breakfast and dinner... yes! You heard me correctly complimentary dinner as well. Breakfast is the best in my opinion because the selection is so much better. My favorite is the biscuits with or without gravy and I call them ashy biscuits because they are not quite golden just perfect soft, tender and delicious. I'm not sure if they are made in house, but they definitely do taste homemade and absolutely delicious. I wish I had some apple butter with me. They have sausage, eggs and not the powdered mess you can taste the difference, cereals, potatoes O'Brien, Oatmeal, fresh fruit and so much more. You will not leave hungry I promise lol. It's in a great location right off the freeway and there is also nearby shipping etc... FYI.., the parking can be really scarce. Not enough parking at times so try to get in early if you can.

Trust the reviews, this place is FABULOUS! So clean, so fresh, so complimentary!…read more The bed is the perfect mix of hard and soft, slept like an adult male (not a baby, they don't sleep well) and woke refreshed. Complimentary dinner....GASP! What an idea.....but wait.....Complimentary DRINKS! Wowzaa. That's the winner! I'm picky about cleanliness and this has to be the cleanest place I've stayed. Plus the staff are so so friendly. Located in a great place too next to shopping and food. Ya seriously can't beat it!