Overall, this was a good stay!…read more Located near gas station, Burger King, Subway and continentally by the Air National Guard entrance to Ft. Indiantown Gap. Definitely a more dated hotel in my opinion with the carpet, with the carpet the same in the small gym (2 treadmills, ellipticals, work bench and dumbbells up to 35 pounds). Water pressure was good, with hot water in a clean shower. Bed comfort sufficed for a short stay. However, due to location it was decently loud from the road and gas station. With the lights from the gas station pouring straight into my room. The continental breakfast was decent! I enjoyed the egg and kale bite and appreciated the Greek yogurt. Staff was patient and did their job. Would stay again if I was in the area.

I travel a lot. This is one of, if not the, cleanest hotel rooms I've ever had. I was amazed. This…read moreand the wonderful front desk staff earned a 5 from me. The location does yield to a tiny amount of road noise and light from the parking lot but it's minimal. I would definitely stay here again.

Had a really excellent experience with the staff here. They gave us rooms right next to each other…read morewhich was convenient. The breakfast area was clean and had plenty of options. Great, comfy beds. Clean rooms. We may even stay another night. :)

This was a nice clean hotel, we had a one night stay here and it was conveniently located off Hwy…read more81. We were met by friendly staff who checked us in and gave us our wifi password. We had two clean double beds, bathroom, t.v. and table and chairs. We ate at a local barbecue jaunt, stopped off for ice cream at a General Store and hit the sack at our room. I suppose the location is convenient for those heading for Hershey, this was merely a one night stop over. We didn't use the indoor or outdoor pools, but they appeared small, and the indoor one was being cleaned when I saw it. I would recommend this hotel for a comfortable short stay.

As most Hampton's are, this location is conveniently located of highway. There is plenty of parking…read moreeven with a trailer. I believe there is a very long curb not marked with emergency paint available. I did use Hilton app to check in about two hours before my arrival. Upon my arrival there was not an electronic key on my app. The young lady at front desk helped me out immediately giving me a couple physical cards. This location is still offering cookies in the afternoon as well as the 24hr. coffee bar. Our room was cooled and clean upon arrival. There was an oversized refrigerator, microwave and coffee maker available. Bathroom was clean with hand soap and body lotion on wall in pump containers. There were also pump containers in curtained shower of shampoo, conditioner and body soap. Water was hot and shower head was adjustable. I selected a room on the side of building which faced busy highway not knowing how the hotel was oriented. Because of the extra ridges on roadway I heard trucks going by almost all night. I know better if in area again. My wife and I both felt the bed was a little firm. We prefer softer. Breakfast was a step up from other Hampton's we have stayed in. First, there was packages of honey at coffee bar 24/7 for my wife's tea. For breakfast there is a carafe of infused water with fruit, packages of good salsa for the omelet, cinnamon flavored waffle batter, and an upgraded pastry selection. I did use first floor restroom which was clean and stocked with a nice heavy paper towel. I would stay here again if traveling thru area.

Great stay! Sometimes people didn't wear masks in the lobby area- wish the masks were more…read moreenforced. Overall smooth stay at this hampton inn. The employees were helpful and nice. The grab and go breakfasts were thoughtful.

I made a reservation, mind you, not the first, but the last…read more Upon check in, I am informed there is no hot water. A tank went down and we are waiting on a replacement. Well how damn festive!! I don't want a hot shower at any point and time!! I have nothing but cold water. Not even warm. The business is remodeling, my room reeks of paint. The workers are obnoxious and you can't relax. The workmanship, let's call it that, is laughable. Un sanded drywall spots in the bathroom Cracked joints. Paint all over the door handles and the outlet plates!! I spent 20 years in construction quality control, the details matter, this is Holiday inn express in the making? Upon my check out I pointed out these issues. The staff attacked me and a construction worker actually followed me to me car with a shovel threatening me. This was a nightmare It will soon be a holiday inn express avoid at all costs!!!

Do not stay here. We got put out the back in a run down and falling apart room. Cracks in the sink…read more Tiles falling off. People loitering everywhere. Photos on the website are inaccurate and untrue. New management so it may get better but right now stay away. Pool is shut for the season but looks dangerous and unsafe anyway.

We stayed here for a little Valentine's Weekend Getaway from the hustle & bustle of the DC Metro…read morearea. It was our first Valentine's Day together & we wanted it to be special. During COVID, we liked that our room had its own exterior door & that we could eat breakfast in our room. Our room was beautiful & decorated in floral lavender. The bed was comfortable & the fireplace made it very cozy during a very cold & snowy weekend. The inn & grounds were also gorgeous & well kept. We would like to be able to explore more of the inn's common areas when we return post COVID. We LOVED the breakfast. It was unique and absolutely delicious! The blueberry breakfast cake is something you should not miss! We also took advantage of the couple's massage at the in-house spa. It was professional, relaxing, & exceptionally well done. Karen & her family are friendly inn keepers & we look forward to our next getaway with them!

The Berry Patch is a beautiful place. The grounds are gorgeous. However, the room we ended up…read morestaying in was not the room we booked, which was very disappointing. The one we booked apparently had "maintenance issues", so we were placed in another room that we really weren't happy with. While it was functionally fine, it looked like it was straight out of a Golden Girls episode, and really wasn't what we wanted at all. We checked the refrigerator in the room and discovered that the previous occupant's leftovers were still there. There was also a dirty sock under the bed. Not even way under, I just bent down and saw it. It was also $25 cheaper than the room we booked, but we weren't refunded the difference. We really should've been informed beforehand that the room we booked wasn't available so we could make other plans. At the very least, we should've been refunded the difference between the room we booked and the one we ended up with. On to breakfast.... Unfortunately, it was nothing memorable. Fruit, a small cup of eggs and ham that my husband said tasted odd. French toast that was doused in sugary strawberry syrup. After we left we got breakfast at a diner nearby, which we DID enjoy. So overall, not a great experience. I think we would have enjoyed our stay a whole lot more if we'd actually been able to stay in the room we booked, but as it stands now, we probably won't be going back to the Berry Patch.

Dirty floor, a hair on my bed and uses toiler deodorant on elevators to remove the odor.read more

So I really wanted something sweet (11pm) so I walked to the vending machine realized it doesn't…read moretake bills so then I got change at the front desk . (he only had two dollars in quarters )went back and It still wouldn't take my coins. Mind you this vending machine was literally almost empty. It wouldn't even take my coins to get a Twix bar, which was the only sweet option so I walked up to the front desk asked if there's any more vending machines he said no so I walked to the breakfast area where they have dry cereal grabbed a tiny bowl to fill up and he said that's only for breakfast, and I said seriously, your vending machine is broken and empty, I can't get a small bowl of dry cereal and he said no.

Just finished a six night stay…read more We stayed in large room. It had two queens and a pullout. There was a desk area. Also had a small microwave and small fridge. The room felt dark-with decor in particular. Breakfast every morning. Had your typical breakfast- waffle maker waffles, cereal, bagels, eggs, a breakfast meat, yogurt, fruit, juices. They also had coffee that was out 24/7. Has a small indoor pool and a nice exercise room. Hershey Park during summer months have concerts that you can hear from the sound from your room. So if you go to bed early this may be an important factor. Rooms didn't really have a refresh. I was lucky if trash was taken out and we got new towels without asking. Not a bed made once. I miss those days of coming back to a nicely made bed. I guess those days are long gone? Also, the week we were there lots of kids which were running around the lobby like it was a playground. Overall my stay was okay. I might book here again if I was in the area but I would also consider a different spot as well.

I would like to preface this review with the fact that I have been in service my entire life,…read moreincluding managing a hotel myself. I currently work for American Airlines at the Charlotte Douglas Airport. The front desk agent Matt - caused me to walk away from a prepaid reservation and pay to stay at the Hilton Hershey property instead. Which was amazing, by the way! I had a reservation for 6/15, and had called the week before to reconfirm an early check in. After working my 8-9-hour shift, I drove over 7 hours straight to Hershey PA to take my elderly mother to a concert at Hershey Stadium. Once arriving at the Fairfield, Matt brusquely replied that I did not have a reservation. I explained to him that a Marriott Vacation Club Member had gifted me the room and it was registered in my name as well as theirs. He then "found it" and told me there would be no early check in although I had confirmed, and I would have to wait until after 4pm. Mind you it is 11am, and at this point I have been awake well over 24 hours and am feeling faint. He was so nasty, I took a step back to take a calming breath. He was then so rude to the next lady (in front of her children as well) that she exclaimed "is this how you treat Marriott Bonvoy Members? WOW!" I knew I was unable to reason with this individual, and I was too exhausted to escalate the issue. So, I simply left and took my business elsewhere. I called today after some thought on the matter, hoping to give grace, and it was Matt who answered the phone. He was disdainful, snide, would not provide me with the GM's name or email and disconnected the call. I called Marriott Bonvoy myself and got the information I needed. Matt is ABSOLUTELY NOT the person Guests should EVER see and interact with upon entering a Marriott property. A welcoming smile and spirit of kindness is necessary in our industry. Matt has none of these qualities. Like I relayed to Corporate, Matt is most definitely a cause of loss of revenue for this location. On a more positive note, Zira and Melisa at The Hampton Inn Hershey saved the day! Highly recommend!!!

Lobby, halls and rooms are very clean safe to say spotless. The rooms are spacious and included a…read morechase couch. Perfect for a family. safe to say you get what you pay for

Today at the Best Western Premier, I attended The Great Bake Off with proceeds benefiting the AKT…read moreFoundation. The AKT Foundation supports survivors of domestic violence in the Central PA area. The Great Bake Off is a fun event to sample dessert treats made by an impressive group of local professionals and amateur chefs. After sampling from both professional and amateur chefs, attendees vote for three favorites from each group. My professional vote goes to Sugar Anarchy's Miniature Ginger Snap Cookie and their decorated Russian Shortbread cookies. My amateur votes go to Shannon Twigg's Molasses Cookies, Jessica Schiel's Sourdough Brown Butter Chocolate Chip Blondie, and Ashley Hoffman's Girl Scouts S'mores Cookies. One thing I like about this Best Western is that it has plenty of parking and excellent conference rooms to accommodate significant events.

We were traveling and spent a night here. Not bad at all; the property needs some updates, but the…read morebeds were comfy and the staff was friendly. Quiet place and the price per night was right- especially since the nearest motel in the area was twice the price! They also offer a nice breakfast for free. Would definitely stay here again.

The desk clerk was extremely polite but this hotel is Terrible, ABSOLUTELY TERRIBLE. From the…read moreelevator thru the hallways to our room, everything was appalling! It looked absolutely nothing like the photos on the website. We did not stay and the desk clerk graciously cancelled our reservations and admitted "the website photos are a little dated". A Little Dated?!! They don't look a thing like what we experienced! This is a ghastly hotel that is just waiting for someone to do the kind thing and condemn it, and put it out of it's misery!