Quebec City Marriott is an ideal place to stay in Old Town Quebec. It's a smaller property than the…read moreusual Marriott but doesn't disappoint. Rooms are large, spaces are quiet and amenities as always are nice. Breakfast delivered on all points! Fresh flaky croissant's, fresh fruit, yogurts, variety of milk and variations, meats and best of all made to order omelettes and eggs from the kitchen. I ordered a fresh smoked salmon and brie omelette that was delicious! Thanks Jonathan for a nice dining experience! Shops, dining, entertainment and historic places are all around you and very easily walkable. I'd stay here again when visiting. The front desk guest services were all friendly and happy to help me with all your requests!

We loved this hotel. First, the location is wonderful. Pretty much any direction you walk from the…read morehotel you get to amazing stuff. At the same time, super easy - valet parking, easy to find from highway. And it is a quiet corner in a busy area - silent in our rooms at night. The staff is very friendly and helpful. We loved getting up and walking short distances to lovely coffee shops, were able to drop off stuff we bought and head back out easily. The beds are very comfortable and the bathrooms nice. My adult children how impressed they were by the cleanliness - "spotless". We highly recommend this Marriott!

Knowing nothing about Quebec City, I worried and worried over our two night accommodations…read more Location? Hotel quality? I read reviews. They would be so varied. I'm happy to report that we loved our stay here. Yes, the location is a twenty minute walk uphill to Old Town. But it's also an awesome area itself. There are restaurants/shops/bars/coffee shops all around this area. Did we love Old Town also? Absolutely. But we were so glad to have chosen this location so that we could enjoy this other area of the city as well. The four of us arrived via train from Montreal and I'm happy to report that it wasn't a bad walk (even lugging luggage) to the hotel. It was the Sunday in October of the Canadian Thanksgiving, and the place was hopping. (cruise ships in town). You can't beat the deals you can get for this hotel compared to others nearby. Another wonderful reason to stay here. Check-in was friendly. Our room was super clean. Quiet. Comfortable. So let's talk about the walk to Old Quebec. How bad is it? That really depends on what kind of shape you're in and what route you take. It's definitely a bit of an uphill hike, but having (surprisingly) conquered Mont Royal in Montreal, this old gal did just fine. And if you don't feel up to it, grab a ride. Note: food-wise there is a restaurant attached to the hotel, but we did not utilize it. We had no problem finding nearby coffee shops & restaurants. I would definitely stay here again and am happy to recommend it.

Complaint Regarding Hotel Staff Conduct and Room Disturbance…read more I am writing to formally express my concern regarding several troubling incidents that occurred during my recent hotel stay. By way of background, I am a business traveler who stays at more than 20 hotels each year. Until this experience, I have never received a complaint regarding noise or my conduct while staying at any hotel. I also have not used the television in a hotel room for several years; when I watch content while traveling, I do so on my iPad. The first incident occurred early in the morning after my first night's stay. At approximately 5:00 a.m., while I was fast asleep, the hotel room phone rang. Because the only phone in the room was located beneath the television, I had to get out of bed to answer it. When I answered and said hello, the caller hung up. Approximately ten minutes later, the phone rang again, and again there was no one on the other end of the line. Believing it may have been a wrong number and not wanting to be disturbed further, I removed the handset from the cradle. As an additional issue that morning, I was unable to return to sleep because the room alarm clock, apparently set by the previous occupant, went off at 6:00 a.m. The alarm clock was not located beside the bed, as one would normally expect, but near the room phone, requiring me to get up once again to turn it off. I later went about my day, mentioned the unusual sequence of events to my traveling companions, and initially assumed it was an isolated occurrence. Later that evening, after retiring for the night, I fell asleep while watching content on my iPad. Shortly after midnight, I was awakened by someone attempting to open my hotel room door. Fortunately, the door latch was engaged, which prevented entry into the room. I immediately got up and went to the door, where I observed the hotel manager and another individual who appeared to be security or maintenance personnel. Through the partially opened door, I told them to stop and not enter the room. The manager stated that I was creating a disturbance and that there had been several complaints regarding my television, which they claimed needed to be turned down or off. I explained that the television was not on. The manager then stated that he could hear something and warned me that if I did not cooperate, I would be removed from the hotel. I was shocked by both the accusation and the manner in which the situation was handled. Although I did not believe my iPad was at an unreasonable volume, I turned it off and attempted to return to sleep after calming down from the incident. The following morning, after discussing the prior night's events with friends I was traveling with, I was encouraged to speak with the manager on duty. I went to the front desk, provided my room number, and asked to confirm that the individuals who came to my room were in fact hotel staff. I also wanted to express my concern regarding the attempted entry and the way the matter had been handled. The manager involved in the prior night's incident came out from the back office and immediately confronted me. Rather than listening to my explanation, he made several accusations, interrupted me repeatedly, and again implied that I could be removed from the hotel if I did not cooperate. I did consider whether my iPad volume may have been louder than I realized. To better understand the situation, my traveling companions and I informally tested the same video at the same volume I had used the prior evening, as well as at full volume. While the sound could be heard from the hallway only when standing close to the door and listening carefully, it did not appear to be the type of disturbance that would reasonably impact multiple rooms in the surrounding area, as the manager claimed. My concern is not simply that a complaint was made, but that hotel staff attempted to enter my occupied room late at night, handled the matter in a confrontational manner, and did not provide me with a reasonable opportunity to explain the situation. I respectfully requested a response to my complaint in an email directly to the hotel. To date I have not received a response.

Lovely hotel. Staff very friendly. Philippe was amazing & really made our stay special, going above…read more& beyond. Breakfast staff very attentive, however variety of eggs and breakfast meat was lacking. Powdered eggs all week long. Yuck! No premade omelets? Bacon only one day? How about some kielbasa? Not everyone likes sausages every single day!

If you are in the area, definitely consider this location. The building is new, staff are very…read morefriendly and they have good breakfast food selections. The bed was comfortable and water pressure was nice. The only con - walls are thin and you can hear conversations from other rooms, but outside of that it was a good stay.

Great location for our first visit to Quebec City. Rooms were very spacious and clean. Breakfast…read morewas ok, but the coffee machine was the big star for our family. We did not try the pool or the shuttle; however, we were glad to see these options. Fast food places nearby, as well as a Costco. We would stay here again if ever in the area.

Overall the hotel was very good. Super clean and great amenities (indoor pool, playground, a nice…read morecomplimentary breakfast spread, defogging mirror, heated floor in the bathrooms, and very spacious) however the only reason I can't give it all 5 stars is because the walls were pretty thin. We had neighbors who were HORRIBLE! Letting their children run down the hallway screaming around 11:30pm-midnight and then around 7am. It sounded like they were going to come through the walls at one point. We called downstairs a few times and either nothing was done or the people just didn't care. It was very nice though and Christmas morning they had Santa downstairs for the kids. The proximity to the city was also very good without being directly in the city.

I can't remember the last time I was this impressed with a hotel! Our stay at the Hilton Quebec was…read moreabsolutely wonderful from start to finish. The hotel itself is beautiful and pristine, and I was especially impressed with our room--the gorgeous view, the cleanliness, and how well everything was maintained. There was a little bit of a language barrier when we first checked in, but everything worked out perfectly in the end and certainly didn't take away from our experience. One thing I especially appreciated was the housekeeping. Every day, like clockwork, our room was cleaned and they did an amazing job. It was so refreshing! It seems like at so many hotels in the U.S. these days, you have to request housekeeping or wonder whether your room will be serviced at all. Here, we came back each day to a beautifully refreshed room, which made our stay feel that much more special. The hotel also has a great little coffee shop with a nice variety of food and drinks. My boys were absolutely obsessed with the game room, what a great touch for families! We were also able to enjoy the pool a couple of times, and the pool bar was another nice bonus. I also have to mention one of the security guards, although I unfortunately can't remember his name. He was incredibly helpful to our family on more than one occasion. One of my boys cut his foot outside and it was bleeding quite a bit, and the security guard was wonderful about helping us with first aid. We later had an issue with our shower door, and he came up to help us with that as well. His kindness and willingness to help really stood out. When it comes to hotels, it seems like there is almost always something that falls short, but the Hilton Quebec truly seems to strive for perfection. Between the beautiful property, incredible views, spotless room, consistent housekeeping, family-friendly amenities and helpful staff, we had such a positive experience. I would absolutely recommend this hotel and would happily stay here again. A full five stars from our family!

Located in Quebec just feet away from the convention center and short walk from old Quebec City!…read more Beautiful hotel, staff was friendly and lobby had plenty of seating with a lounge, cafe and sundry shop! The view from our room was magnificent, we could see the entire historic city and river! The room was comfortable, after a day of sightseeing we came back to a tidy room with a stocked coffee bar! Tip- if you want to check in early or late the fee is $50. For each request. Worth it since we checked in at 1100am and out at 1pm.

Nice motel, very convenient location, 5-10 min drive to ferry port, so east to visit Quebec old…read moreTown. Very friendly staff. 24 hours coffee at the lounge. Good breakfast (free)

We wanted a hotel that was easy to get to Quebec City. Unfortunately, we made plans late and was…read morelocked out of some more centrally located hotels in Quebec City. That was actually a good thing otherwise we may have missed this hidden gem. I accidentally booked a Handicapped room but that is okay the room was similar to one that is not except no tub (we hardly ever use hotel tubs), the bed only had a combo mattress boxspring instead of a mattress and separate boxspring (that made the bed a bit more firm and really low to ground. The bathroom had a wide door for a wheelchair. Other observations were a peephole in door lower as well as a bathroom equipped for handicapped. It would have been preferable to be in a standard room but it wasn't so bad and after driving 10 hours to get there we were not in the mood to switch rooms after we realized it was not a standard room. The room had a: Microwave Flat screen TV on the wall Small refrigerator Extension bar on the work desk Wall lamps on either side of the bed We were on the 5th floor which gets you away from possible higher noise levels floors (3rd floor is where the ice machine is). Check-in and out was pretty smooth. Be warned there are only two stations. There is a small indoor pool opposite the registration area. We did not get to use it but there was a boatload of kids who enjoyed it. The dining area has a television, two islands, and wall shelving. Two Waffle makers Coffee and juice machine near the entrance to the dining area Apples Plain bread Plain bagels Cereal including muslix yogurt Hard-boiled eggs (hot and cold) Scrambled eggs (a bit overcooked) Sausage links (two trays at the time - pretty good) Potato pancake (breaded and fried - tasty) Coffee (four different types, hot chocolate, and tea (4-5 different types are available 24/7 near the dining area. Special rave - the butter they use is super sweet. Loved it! Suggestion - they should alter hot trays over the weekend so it's not always boring overcooked scrambled eggs and sausage links every day.. try ham or bacon perhaps. They do not have shuttle service to ferry - too bad, it is further than walking distance but straight down the road - and I do mean straight down the street.. but about 10 min by car. The ferry is great! Parking is only a few dollars and the ferry ride is only a 10 - 15 min ride with a beautiful view of QC as you approach it. See my other review about the Ferry. To drive to Quebec Bridge it is only about 10 min, if going to QC it is another 10 back north after crossing the bridge (remember I mentioned QC is directly opposite from line of sight of the hotel (although you can't see QC from the hotel). The bridge is free. The hotel has a self serve outdoor parking lot in front and rear. There is a front and rear door. The gas station, and stores, and TD Bank a short drive away. Scores, and Tim Horton's, in same parking lot. We enjoyed our trip. The hotel was only used as a place to sleep and have breakfast as we were enjoying much of what we can get to in area vs. staying in the hotel. Would we go back? Maybe. It depends what is available in QC and their bang for the buck. The drawback is lack of parking in QC or an additional charge for it. This hotel is completely free to park. Enjoy your trip! Carson

My brother and I spent 3 nights at this Hampton in June of '26. The entire stay was an amazing…read morebeautiful experience and left us with wonderful memories. The rooms were spacious and the location was perfect. There is a pharmacy just steps away that the front desk told us about and that was a blessing. I want to give a shout out to the following employees who made our stay extraordinary: Leanna, Jessica, Kasandra and all the breakfast buffet staff. J'aime Quebec!

My first impression is that the rooms are spacious and clean…read more The check-in process was very fast and smooth as our reservations were made and paid for before our arrival and also the staff were fully bilingual. I had booked a one King Bed suite, which had most of the stuff I needed available in the room: coffee machine and coffee pods and teabags, microwave and dishes, body shampoo, shampoo and conditioner, body lotion, shoe sine cloth, iron and iron table and TV. The only missing was Q-tips that I requested a few times, but they couldn't provide it. The rooms are quiet and relaxing and the staff are friendly. They have breakfast buffet on the main floor, starting at va 6:30. And there's a restaurant on the side of the building on the main floor. And also other restaurants available alongside the street.

The front desk was very nice. I was treated with a very warm welcome. The room is very good…read more Although I had a problem with the door not opening with the key card. I am assuming the battery on the lock is dying.

Giving this Best Western three stars for a few reasons. The A/C on high it actually low my husband…read moreand I were waking up a bunch in the middle of the night because it was so hot. You can't put the a/c below 68, and it barely works. Then I went to ask for some more towels and I told them we needed 4, and they said are you part of the eco friendly initiative. I said no, I didn't sign up. I know plenty of people who work for hotels and they have stated that this saves the hotel money. I just didn't feel like drying myself with a wet towel after I showered. The next day we had went down to the desk to have house keeping clean our room and we were gone for an hour. Then they knocked on our door and said we will be in here in the afternoon. So we decided to leave our room for 3 hours to workout and go swimming. Mind you when we got back she goes do you want you room cleaned... I mean seriously? That's why we have our sign on the door and we told the front desk in the morning. Then we were put out of our room for another hour so she could clean our room, it looks like they were short staffed and this little old lady was cleaning our room and the room next to us at the same time. Talk about lack of communication. Okay so on the positive side, this pool is super deep here!! woot woot, which is really hard to find. The water pressure in the shower is really nice. I don't see that they have any tubs here, they might if you have kiddos. Their T.V. does offer some english channels and some in french. We didn't end up eating at their restaurant fenouiliere because there are limited options. Their workout room is small but it gets the job done. The front desk manager who checked us in was really nice. Some of the regular front desk staff doesn't seem to have the same demeanor. This is a good place to stay if your on a budget and want something nice. Just don't expect your room to be 100% cool and your room clean without inconveniencing you.