very disappointed. Old fashioned A/c didn't work. Fan very noisy. Toilet seat loose. Room very…read moreplain. Cheap flooring. Dingy. No room service. Beds weren't made, no fresh towels. one sheet of tissue in the box! breakfast. On the surface it looked good. No cereal. Cold plates. I loaded m6 plate, found a table and was approached by a waitress who asked if I wanted a coffee. Sure. Do you have a card? Just my room key. Not good enough. I need to return to the desk and get a card. on the way I realized my food would be cold by the time I returned. Forget it. A snippy waitress I don't need. Cold breakfast I don't need. My wife tried the breakfast later and said it was all cold. People is it that difficult to provide a hot meal on hot plates? sorry, but I doubt I will be back. If this is the best Truro has to offer then I'll pass.

Staff is not friendly. Internet keeps cutting out and the restaurant has the slowest service I've…read moreever encountered

I used to love staying at Irwin lake, stayed there 5 times in the last year alone. Brought many…read morepeople to stay. The last time with new owners was not only terrible but terrifying. I booked to stay in a 2 bedroom. When I called to confirm the month before, they advised me that I was actually in the new 1 bedroom (that was not available when I booked) The day I was leaving they called to advise there was a "plumbing issue" and I would be staying in even a smaller room. I did not complain one time. Friday afternoon someone had gone to the front office to ask which cabin I was staying in and they told this person which cabin I was in. Friday night when my husband was alone as he did not feel good, during this time someone showed up at the door to advise there was also a plumbing issue in this cabin and we have to get out ASAP. When he asked where we being moved, he advised that the person who rented would get an email, which I never did. I got back to my cabin and my husband and my dog are gone. I finally get him back to the cabin to advise I never got an email. Saturday morning while getting ready for the rodeo in Truro, the cleaning team advised we had to leave as they had someone else booked in for the night, we had an hour to leave and find a hotel to stay in last minute. When I emailed to advise of how disappointed I was, they offered nothing barely even an apology. I have emailed them numerous times to get my deposits back for the stay i canceled in 2026 and they still have not reached out to me. Place has gone downhill and is no longer a safe and peaceful environment. I have filed a claim with small claims court with them.

Just back from another visit up to Irwin Lakes! This adventure led me up there flying solo for Sat…read more& Sun. I am currently involved in a Yoga Program that requires me to observes 24hrs of silence at some point during the course. No radio, internet, TV, talking---notta. What better spot came to mind then Irwin Lakes! My husband and I have been here 2 other times and just loved it. The chalets are rustic but equip with everything you would need. They are nestled in the middle of nowhere, surrounded by trees and wooded area. And the view---overlooking the lake. Stunning. They have 1 bedroom chalets and and even 2 bdrm. Some larger then others, some have hot tubs even. Irwin Lakes is reasonably priced and such a great spot. I recommend to so many people!! If you havent experienced you should!

Part of me feels bad writing this because there was only 1 guy who seemed to be running the entire…read morehotel, but I had to wait 30 minutes to check in. I'm not blaming the guy at all because I saw him doing laundry, taking out trash, and answering the phone while trying to check me in it's just disappointing the service was bad because there were not enough employees. Hotel it's self is good Update I was wrong, the hotel isn't maintained well both elevators out of order

Only two months old so it is clean. Breakfast is included and location is convenient as it is off…read morethe Highway. We used Turo as our base for day trips. Pool opened for first time today too. Only thig is road is new so it was not on our stand alone GPS. The Millbrook Cultural & Heritage Center are in walking distance and have a nice shop. There is also a Subway, Needs gas station and A&W Rootbeer. Last but not least, thier pillows are wonderful.

What a place! Toilet kept on running and hubby had to play with it to stop it from running all…read morenight. Bathtub was so high it was hard to get in and out of. There was a bar to hold onto but it was in the wrong place! Went to the office and asked where the ice machine was so I could fill up the ice bucket and they give you a small bag of ice! Breakfast was a joke.... Cold muffins, cold hash browns. Room was clean, however, there was no sign to place on the outside of the door and the office warned that if we didn't have the sign the room would not get cleaned. Telephone doesn't work, either. Was very disappointed and would not recommend this hotel to anyone. Whole place needs to be renovated big time!

I opened the door to my room, and was blown away with the decor, smell of real wood and a soakers…read moretub. It is like staying at a high end hotel without the price. The staff are friendly and leave you with information on the area and room, as well as making you feel like a guest not just a renter. We will definately be back. 5 star for sure.

The best hotel in town by far! I've been staying here for over 10 years. The service is impeccable,…read morerooms and public spaces are spotless, decent breakfast, and exceptional value.

As the commercials go, you'll feel smarter when you stay at a Holiday Inn Express. That is most…read moredefinitely the case when you stay at this Holiday Inn Express. Upon check-in, I was given complimentary chocolate and water by the desk clerk (I'm also a Rewards Club member). The hotel looks very new, I'm guessing it was built over the last couple of years, plus it is conveniently located off of the highway. My room was very clean and very spacious, plus it had plenty of amenities. I decided to take a dip in the hotel's indoor pool, which also features a water slide. My only complaint about that the pool was too shallow in the area that people would enter the pool from sliding. Continental breakfast was good and plentiful. Do consider staying here if you're passing through this part of Nova Scotia and need a hotel room for a night.

We had one of the updated rooms and it was very nice. There were no outlets in the bathroom but…read moreplenty in the room. It was quiet inspire of being on a noisy road.

This was a terrible experience! I keep trying to discuss the matter with the owner who keeps…read morehanging up on me. The first time I called, I left a message and asked him to return my call but he did not. When I booked I asked for the un-renovated room price. I was volunteering all weekend at Nova Scotia Music Week and just needed a place to sleep. I was travelling with my daughter in one room and my son and his friend in another. Unfortunately at the last minute I was unable to go and my husband agreed to take my place for the first night. Despite the fact that I had stated CLEARLY that I wanted the $59 rooms, they were all put in the more expensive rooms. I am trying to figure out the logic behind what we were charged and the man will not talk to me. He asked why I paid for the higher price room and I said that my husband was unaware of the price I booked. He kept emphasizing that I should have known that I had a renovated room. I did not, it had exposed electrical outlets that were ripped off with wires hanging, the room was freezing, and the cleaners didn't even clean on Sunday. I feel completely ripped off. I will contact http://novascotiatourismagency.ca/inspection-and-licensing to report all of the problems, and encourage you to do the same if you have a problem here. Please don't go there. The guy is a jerk. I thought it was a nice little family run business but it is not! Stayed November 2014

Our river guide Troy was amazing. We had so much fun on the…read morecrazy waves. Mud slide was MUDDY and fun, too. Everyone was friendly and knowledgeable We cant wait to see our pictures and video that the photographer and Troy took. We had a blast! Would definitely recommend

Lucus was an amazing guide & raft captain. He was cool & fun- professional when he had to be and…read morejust fun at other times.

Friendly check in, nice clean rooms with comfy mattresses and great amenities like a big screen TV,…read morePS3 and free wifi plus fibre op satellite too! Lots of PS3 games and blu rays to borrow (for free!) and a great location with restaurants and bars within walking distance. We'll be back!

We stopped here for an early supper on our way to Cape Breton I and were very pleasantly surprised…read moreby the excellent food and service. The restaurant uses local ingredients and serves local wines from Jost vineyards. Particularly good was the seafood chowder; chock full of haddock, clams, crab, shrimp, and lobster in a very nice milky broth. Portions were generous and the prices were very reasonable. Excellent discovery!