Overall it was a good experience! Met by valets who took the car for tips, no charge for on site…read moreparking! The location of the hotel is also great, lots of restaurants and bars in walking distance. Our only complaints were: no hand towels or wash cloths in the room whatsoever, no refrigerator which is odd for a Marriott.. and the shower was full of long black hairs! Hairs strung along the walls and clumped in the corner.. made me concerned with the cleanliness of the rest of the room! I just expected a little more from a Marriott but it probably wouldn't deter me from giving it another try sometime because the property itself was beautiful and centrally located!

I travel a lot. A lot a lot. My stay here was the first time I've ever had housekeeping just…read morestraight up take/lose something of mine. I'm assuming it was the latter, because it's just a little contact case, but at 10:45pm when you're trying to go to sleep and you can't find something that you need to do that lying where you left it, that's not right. I wish this didn't happen because everyone at the hotel is very nice and pleasant, but housekeeping messing with my stuff is not ok, very very not ok. It was also handled extremely poorly, which I would think anytime something is taken from a room, no matter what, it should be considered a serious event and taken care of quickly. As a long time platinum member of both SPG/Marriott, this is some real BS.

Buena experiencia, excepto por el registro... nos registramos después de las 12 a.m. y el hombre de…read morela recepción no tenía nuestra reserva en su sistema, por lo que fue increíblemente irritante después de haber viajado tan lejos para llegar aquí. Le tomó 20 minutos hacer un millón de preguntas sobre quiénes somos y cuándo hicimos nuestra reserva ... muy irritante. Además, cuando entramos en el vestíbulo, el hombre del mostrador parecía molesto porque tenía que registrarnos. La habitación estaba bien. Muy grande y espacioso, lo cual fue increíble, pero una sola toma de corriente que funcionaba para cargar nuestros dispositivos electrónicos era mala. Hay un guardia de seguridad aquí en el hotel durante la noche, lo cual también es agradable, y permiten mascotas. Okay experience except for checking in...we checked in after 12AM and the man at the front desk didn't have our reservation in his system so that was incredibly irritating after having traveled so far to get here. It took 20 minutes of him asking a million questions of who we are and when we made our reservation....very irritating. Also when we came into the lobby, the man at the desk looked annoyed he had to check us in. The room was okay. Very big and spacious which was awesome, but one single working outlet to charge our electronics was bad. There is a security guard here in the hotel over night which is also nice, and they do allow pets.

Very clean, nice, and cool place. I had a great experience. Very pleasant place. Close to one of…read morethe enbarcaderos to take the boat to El Cañon del Sumidero. (Walking distance). Muy buen lugar, limpio, y tranquilo. Cerca al embarcadero.