Being a non-resident of this place, I guess it's an okay place. We went to visit my aunty who has…read morebeen here for several years now. No one really wants to be here, but sometimes it can't be helped. The facilities are clean, can't really review the nursing staff as I haven't frequented this place enough to do so. There seems to be a bunch of activities to keep the residents busy and entertained. It can also be a very depressing place to even visit, seeing how some people end up. Not sure who the architect of this place was, but I want to slap them and congratulate them at the same time. It's laid out in an "X" shape with nice outdoor courtyards and foliage, but because of poor signage and monotonous colors, you can get totally lost when wandering the halls.

This is such a very bad service here, Kahului Hale Makua, the night shifts nurses aide are…read moretreating the patient bad like asking water but no one giving and when someone give water the nurse aide assistant just leave the water there not to the helpless patient, should help the patient to drink. Also, there were a time breakfast or lunch. The helpless patient had mess all over, wet clothes because he was trying to feed himself but he couldn't because he was a stroke patient He couldn't control his hands or stiff. There were no nurse assistant helping. I felt so bad for the helpless patients. One more thing, I saw a stroke patient was defecating no one assisting him, the room was smell bad. It really need an improvement for a really good service, safe and secure home for these helpless patient. I think some staffs here are not doing a great job. They should treat the patients with emotional support instead of saying too negative to the patient. This is so depressing.. Also, I Don't know why the doctor ordered anti seizure medicine to a stroke patient. That medicine is horrible. Everytime the patient take that, it made him worse like restless, hallucinating, acting crazy. This medicine is so bad side effects. NOT GOOD AT ALL!! So when the patient stopped taking it, he was so calm and so with normal life! Thank God!!

Just after the Lahaina fires a 71 yr old neighbour was feeling unwell and a group of concerned…read moreneighbours decided he needed medical attention, called an ambulance, and he was admitted to hospital. Once the Drs diagnosed his medical problem and had him feeling better he was transferred to Hale Makua for rehab physio as he was a fall risk. He has been working very hard at physio daily and is walking and standing well now. I visited him in HM and he was in a double room, with a garden outlook, with access to a shared covered lanai area with dining tables and chairs. HM is airy with open corridors and shared spaces with gardens to sit in and staff present everywhere helping everyone. When I arrived I didn't know where my friend was and a staff member asked me if I needed assistance and walked me to his room chatting pleasantly as we walked. She knew exactly who he was and which room he was in. Kudos to the staff! I'm going in next week and will sit with him at the tables in the lanai area with ice cream. Hale Makua is a fantastic nursing facility for the elderly who cannot look after themselves, with a family feel, open and inviting. I was very impressed.

I was not given the luxury of seeing many reviews on yelp about Hale Makua Wailuku . I'm a bit…read moresurprised that there were only two reviews. This skilled nursing facility which was the original main hospital in Wailuku has been in business since 1966. But yelpers must not have the need for this type of place. I brought my mother over here who will turn 100 years old in January. She was admitted last week. I must say it was a hard decision to take her there from a retirement home which which was basically an apartment with a dining room and then from our own home. It was the time of life that she needed much more care. I must say that the building is a little dated but overall it is well-maintained. The most important thing is that the staff is exemplary. I was so impressed by the caring and attention they give all of the residence. There is a big game room with television, videos, puzzles games and always a CNA on duty to help all of their clients. There is a beautiful sunroom also used for dining and then the big dining room. The grounds are beautiful. But again it's the people that are so impressive. I was told that there are 10 patients per CNA but it sure does not feel that way. I would highly suggest anyone looking for someplace for their loved one that needs 24 hour care to consider this, I won't call it a facility because it's at home where they want the residence and the families and friends of the residents to all feel like family. They have accomplished that 100%. God bless the staff at Hale Mākua Wailuku

I cannot speak more highly of Hospice Maui. The passion to provide the best care possible is…read moreclearly present in everyone I have met who works there. Please keep up the good work Hospice Maui!!!! Mahalo!

Friends and family have had good reviews as well as my own. wonderful people work there, I Am…read moreGrateful.!!!!

We are a local family who recently moved back to Maui. My family consists of my (almost) 94 year…read moreold father, my disabled husband, my special needs 13 year old child, and myself. Upon moving back to Maui I immediately contacted Caring Hands Maui, who agreed to provide services for my dad at 20 hours per week, and for the past 2 months they have been. The services were going great and we were really happy with the agency but very recently things took a drastic turn. My father is a very private man, who is very quiet but very sweet, however, the transition moving back to Maui has been very hard on him at times, and lately personal things have been troubling him. This past week he had been missing his home on Oahu so he was refusing help from the owner of the company, Janet, who was caring for my dad (because of a shortage in company caregivers.) For whatever reason Janet got really annoyed with my dad (did I mention HE'S 94!?), and indirectly told me that they no longer want to provide services. Now mind you...my father didn't say a darn thing to her except that he insisted on doing things by himself, and because of that she said she feels like she's not wanted here. THEN she started accusing me of expecting them to do my laundry and dishes for them when ALL ALONG I repeatedly told them that I don't expect them to do any chores in my home except for what was needed for my dad, but the caregivers continually asked me to give them things to do because they were bored, and they would proceed to wash my laundry daily without me asking. In fact, just yesterday morning Janet walked into my home and offered to wash 3 brand new sheet sets that I just bought. I told her no, that wasn't necessary, and she offered again, and I still said thanks, but not necessary. A couple of hours later she made accusations of me making them do my laundry and dishes. ???? Anyhow, she left after only half her shift. I kindly asked her if they could continue services for the next 2 days (today and tomorrow) because my husband, with a chronic pain disease, had crucial doctor appointments that I needed to take him to on both days and she rudely responded she'd get back with me in the evening. Well...I never heard back from her so I text her this morning and the response that I got back from them was that their other caregiver, (who was scheduled to come here as usual) was in "training" today. They totally left me high and dry knowing that I am juggling my schedule by caring for my dad, taking my husband to various doctor appointments, and caring for my mentally disabled child. Such a disappointment. I learned that although Janet was very kind at times, she also has bad ethical business practices, and the fact that she would do that to us, without any given notice or even talking to us about her concerns prior to "up and leaving" us without any help has left me questioning how she does this for a living? I'm sorry, but not all elderly people are little sweet women who like to go the hair salon to get their hair done. Some just like to be left alone. Today I managed to take my disabled husband to his doctor appointment, while bringing my 94 year old dad and special needs son along with us. It was a struggle and a challenge but we managed to get through it. Thank you Lord! We will try again tomorrow, as my husband has one more very critical doctor appointment to attend. Shame on Caring Hands Maui. As a woman of Christian faith I have forgiven them, but I feel I would be doing a disservice to other families if I didn't share my experience so that they can make the best educated choice in Home Health Care for their loved ones. Mahalo for taking the time to read.

Caring hands took care of our grandfather while they were on vacation. He enjoyed his stay and…read moreactually seemed to gain confidence in walking around! Amazing service.

This review is for Island Hospice -Kahului at 833 Makalii St., which can accommodate up to seven…read morepatients. My mom was diagnosed with terminal cancer in July of this year. She deteriorated very fast. When I took her to Maui Memorial Hospital in early September she just got worse and doctors opened the conversation with palliative care. It was a tough decision for my family. We didn't want to make it seem like we were giving up, but we also wanted to keep our mom comfortable and to go with dignity. We started looking into hospice facilities and Island Hospice responded fast. The coordinator came to the hospital and had talked to us about transitioning my mom to their facility and what their facility has to offer. My brothers wanted to tour the area before making the final decision, and the coordinator was able to arrange this tour. My mom lives in Kahului. We wanted to keep her close to home. So ultimately we decided to go with Island Hospice. The facility was in a residential neighborhood and it looked like a regular home. As soon as you walk inside, it's very roomy and inviting. It didn't have that hospital feeling. We had informed them we have a big family and most likely we would all be staying with my mom at the hospice facility. They gave us the big room and gave us couches to sleep in and a couple of chairs to sit. Besides us, my mom had many friends and acquaintances, and almost every day my mom had visitors, and they were accommodating with this. There were so many great nurses and CNAs that work there. They really took care of my mom. Knowing how close I am to my mother, they allowed me to be in the room while changing my mom. They included me and made me a part of my mom's care. While they were repositioning, giving her a bed bath, or changing my mom, I was there holding her hand. The goal was to manage my mom's pain and keep her comfortable as we wait for the inevitable and the staff provided this service and care for my mom. I could definitely say my mom's passing was peaceful. After she passed, they allowed us to stay with my mom for a few hours before calling the morgue. When the morgue picked up my mom, they did not kick us out. My mom died at 1:30 a.m. The staff knew we didn't sleep and we were all stressed with the loss of our mom, so they offered for us to stay there until the morning, but we didn't want to be a burden so we left at approximately 4am. The staff was very welcoming and very supportive. They not only provided comfort for my mom, but they also gave us comfort. They were very understanding of our situation and how difficult it was for me and my family to see our beloved mom in her dying stage. I highly recommend Island Hospice. To all the staff there from the nurses, CNA's, chaplains, social workers, and the coordinator, and etc., on behalf of my family, thank you!

I just don't know how these amazing nurses do it. The absolute care and compassion they bestow on…read moreevery single person who walks through the door is unbelievable. Not only did they care for my mom till she passed with the utmost dignity and respect but they also cared for our entire family while we were there with my mom. I will never have the words to properly express my gratitude

Very poorly managed company. Rude, unorganized and in my opinion under qualified staff…read more Our therapist is the only reason why we continued care. Emma was great. All other persons encountered with our time at PTH were subpar. Do yourself and your child a favor and go to Maui Speech and Swallow instead.

Zha Zha has had PT since birth (for hip, neck and foot problems). All of our appointments were at…read morehome visits which I loved!!! We ended PT at 1 because she seemed to be walking okay and developing fine. At her 2yr old doctor apt, her dr was concerned about her walking again so we started PT again. This was our first time at their clinic location. I am speechless. We had already LOVED Amy Peterson when she was our home visit PT, but being able to see her work with Zha Zha at the clinic was AMAZING. They are soooo good with kids and the place is exceptionally clean, sanitized and organized. Every single piece of equipment is wiped down after every child uses it. This is very important to someone like me who still has anxiety about Covid and having a young child. I was put to ease when I saw the procedures and how serious they take cleanliness. The location is pretty hard to find but it's in the same parking lot as Brigit&Bernard cafe and there is ample parking. I highly highly recommend this therapist office. Bonus: they are even helping the less fortunate by collection food and slippers at the front door.

I took my 81 yr old mom in for an advanced uti .. and everyone from the front desk girls , to the…read morenurses and Dr. J were beyond professional, caring and even quick ! She got amazing care and lots of Aloha ! The office was also very nice and clean as well !

Flora is a master of assessment when it comes to injury. I have been to Minit Med PT for 2…read moredifferent injuries. The care is very professional and the support staff is very good communication. Highly recommend them

Was super excited to finally visit their thrift shop. Walked in with my sweet super small 4lb dog…read morein a blanket under my arm. Lady at gate today was very sweet but lady in building said next time don't bring your dog. Lady there won't be a next time. It's a used clothing thrift shop for God sakes. Even Neiman Marcus allows my dog. Learn the Aloha spirit and lighten up. I will NEVER support places that are not pet friendly. Thank you Grandma's coffee shop for allowing us in to grab a coffee to go.

I sprained my ankle and I'm so lucky that I'm within 1 mile of the Kula hospital and their…read moreemergency department. They took me right in, performed x-rays to see if there were any broken bones. Nothing broken, just deep tissue damage. Wrapped my leg, put on a splint, provided crutches should I need them and a great reusable ice bag. A nurse even wheeled me down to my car as I had failed to park up in the emergency parking up close to the entrance. The UpCountry area is so fortunate to have such a wonderful facility. Next time on island I hope to only be able to visit the thrift shop and bypass the emergency room.