Fabulous fabulous!! Thanks to Tim/ Lisa and the rest of the staff that has made me feel so welcome!! I am so appreciative that my Kaiser social worker suggested this wonderful place. I feel settled just after one week Thanks Susan Flaherty read more

Dear Tim, We all are so impressed with your welcoming Aloha spirit....That alone, draws us to your setting, for sure....!! You are an asset to Kalama Heights and your dedicated concerted efforts do not go unrecognized. Please pass on our complements to your regional manager... We appreciate your time, energies and sincere patience with all our questions.... And we definitely, have you in mind for our future residency setting. We will be in touch when the time draws near.....But for now, we thank you for welcoming us with open arms and a warm friendly Aloha heart... With appreciation for your attention to details.... Jim and Carol McCauley Mike Amos 808.871.1438 read more

This is a wonderful place where everyone gets along great. Everyone is Loving and considerate. Feed 3 good meals a day with several choices for lunch and dinner. Beautiful and well maintained property with lots of mature plants and trees with flowers galore. Great retirement community. Swimming pool and 1/4 mile to a beach park. Transportation to dr, bank and stores. Maui is a great place to retire and get just the right amount of help when needed! read more

Holiday Kalama Heights - Dining room - Retirement Homes Near Me - Kihei, Hawaii

My Aunty moved to Kalama Heights in 2018 and it was a great place then, and now it's Two Star rated with a Four Star monthly rent! When she first moved in the meals were great, lamb, steaks, fried chicken, special events, and now it's lasagna, dried out pork chops, pot pies, one chicken leg or breast smothered in something, pork loin in a 100 ways! They are short staffed, and they serve their residents their meals on flimsy paper plates...not even Chinette! They have to use plastic utensils, and wait about 45 mins to an hour just to have a server take their order! The residence are all up in arms with the manager, but he keeps saying it's corporate and not him! The residents feel intimidated by him, and no one is listening or doing anything about it! It's shear madness at Kalama Heights and an unannounced visit by corporate is needed! These senior citizens are being hushed! They love living on Maui and Kalama Heights is the only Retirement Living Facility that's decent, although it's Marketed as a Four Star Fun Loving Active facility it's more like a two star nursing home, along with all of the smells of a nursing home! The manager can't keep the activities person, and the residents are getting very anxious and restless! They promise weekly cleaning, that's when there is a cleaner available a few of the residents sometimes have to wait four weeks to get a cleaner. Their laundry facilities are constantly out of order or being used! Two washers and two dryers for a whole floor! Stay clear of this place until corporate cleans up the management team and hires a more caring and empathetic manager! Lastly, they threaten the residents with a late fee if their rent is not paid by the first of the months, and when a resident asks why their check hasn't cleared the asst manager and manger both have stacks of checks that wasn't entered or banked! Workers come and go quickly there, because it is so poorly managed! I complained to the corporate office on behalf of my aunty about a month ago, and nothing has changed..maybe this review will get their attention and the senior citizens of Kalama Heights will finally get relief and go back to the good old days with their rent increase! The facility has gone down hill, but the rent has gone up! CORPORATE IS RESPONSIBLE FOR SUCH A POORLY MANAGED FACILITY, AND IT WON'T GET ANY BETTER UNTIL YOU GET RID OF THE MANAGER WHO ONLY SCREAMS AND YELLS AT HIS ELDERLY RESIDENTS! HE HAS NO PATIENCE AND HE'S A BULLY!!!! read more

See all

An update to my review. After over 2 months of trying to get the corporate office, Holiday Retirement, to return my deposit I finally had to take Kalama Heights to small claims court to get my deposit returned. The last business day before court date a check arrived in the mail after banks had closed. Still had to go to court since it was to late to cancel the court date. The explanation they gave was the corporate office moved from Oregon to Florida to a temporary facility and then moved into their permanent facility. Not sure I believe their explanation. read more

I was promised a $25 Amazon card for visiting your Kihei earlier this year. It never happened. I wonder, if you can't accomplish a simple thing like this, how can I trust you for anything else? I don't mean to be mean, but it has been a year! What if the sink clogs...will it take a year to have it fixed? I'm sure you can see my point. Otherwise, your facility was clean and in a good location, and I liked the fact you have a place at UF in Gainesville, FL.. Jerry Mcdougal read more

overpriced and didn't honor promises on rates. don't return phone calls or emails. not oriented to use of technology for transparency and communication. some staff are good others very poor. laundry facilities dirty and poorly maintained. difficult to get staff to do repairs. some residents are very nice. some aren't. not enough handicapped parking. food is average. portions are small. house keeping is spotty. elevator beaks occasionally. nursing care offered through a contractor. most residents are not active. read more

Worst retirement home ever. The furniture was filthy and old. The light fixture a fire hazard. Food subpar. The apartment had roaches and biting insects. Could not get a strait answer from the management on anything. read more