This review is for Island Hospice -Kahului at 833 Makalii St., which can accommodate up to seven…read morepatients. My mom was diagnosed with terminal cancer in July of this year. She deteriorated very fast. When I took her to Maui Memorial Hospital in early September she just got worse and doctors opened the conversation with palliative care. It was a tough decision for my family. We didn't want to make it seem like we were giving up, but we also wanted to keep our mom comfortable and to go with dignity. We started looking into hospice facilities and Island Hospice responded fast. The coordinator came to the hospital and had talked to us about transitioning my mom to their facility and what their facility has to offer. My brothers wanted to tour the area before making the final decision, and the coordinator was able to arrange this tour. My mom lives in Kahului. We wanted to keep her close to home. So ultimately we decided to go with Island Hospice. The facility was in a residential neighborhood and it looked like a regular home. As soon as you walk inside, it's very roomy and inviting. It didn't have that hospital feeling. We had informed them we have a big family and most likely we would all be staying with my mom at the hospice facility. They gave us the big room and gave us couches to sleep in and a couple of chairs to sit. Besides us, my mom had many friends and acquaintances, and almost every day my mom had visitors, and they were accommodating with this. There were so many great nurses and CNAs that work there. They really took care of my mom. Knowing how close I am to my mother, they allowed me to be in the room while changing my mom. They included me and made me a part of my mom's care. While they were repositioning, giving her a bed bath, or changing my mom, I was there holding her hand. The goal was to manage my mom's pain and keep her comfortable as we wait for the inevitable and the staff provided this service and care for my mom. I could definitely say my mom's passing was peaceful. After she passed, they allowed us to stay with my mom for a few hours before calling the morgue. When the morgue picked up my mom, they did not kick us out. My mom died at 1:30 a.m. The staff knew we didn't sleep and we were all stressed with the loss of our mom, so they offered for us to stay there until the morning, but we didn't want to be a burden so we left at approximately 4am. The staff was very welcoming and very supportive. They not only provided comfort for my mom, but they also gave us comfort. They were very understanding of our situation and how difficult it was for me and my family to see our beloved mom in her dying stage. I highly recommend Island Hospice. To all the staff there from the nurses, CNA's, chaplains, social workers, and the coordinator, and etc., on behalf of my family, thank you!

I just don't know how these amazing nurses do it. The absolute care and compassion they bestow on…read moreevery single person who walks through the door is unbelievable. Not only did they care for my mom till she passed with the utmost dignity and respect but they also cared for our entire family while we were there with my mom. I will never have the words to properly express my gratitude

Just after the Lahaina fires a 71 yr old neighbour was feeling unwell and a group of concerned…read moreneighbours decided he needed medical attention, called an ambulance, and he was admitted to hospital. Once the Drs diagnosed his medical problem and had him feeling better he was transferred to Hale Makua for rehab physio as he was a fall risk. He has been working very hard at physio daily and is walking and standing well now. I visited him in HM and he was in a double room, with a garden outlook, with access to a shared covered lanai area with dining tables and chairs. HM is airy with open corridors and shared spaces with gardens to sit in and staff present everywhere helping everyone. When I arrived I didn't know where my friend was and a staff member asked me if I needed assistance and walked me to his room chatting pleasantly as we walked. She knew exactly who he was and which room he was in. Kudos to the staff! I'm going in next week and will sit with him at the tables in the lanai area with ice cream. Hale Makua is a fantastic nursing facility for the elderly who cannot look after themselves, with a family feel, open and inviting. I was very impressed.

I was not given the luxury of seeing many reviews on yelp about Hale Makua Wailuku . I'm a bit…read moresurprised that there were only two reviews. This skilled nursing facility which was the original main hospital in Wailuku has been in business since 1966. But yelpers must not have the need for this type of place. I brought my mother over here who will turn 100 years old in January. She was admitted last week. I must say it was a hard decision to take her there from a retirement home which which was basically an apartment with a dining room and then from our own home. It was the time of life that she needed much more care. I must say that the building is a little dated but overall it is well-maintained. The most important thing is that the staff is exemplary. I was so impressed by the caring and attention they give all of the residence. There is a big game room with television, videos, puzzles games and always a CNA on duty to help all of their clients. There is a beautiful sunroom also used for dining and then the big dining room. The grounds are beautiful. But again it's the people that are so impressive. I was told that there are 10 patients per CNA but it sure does not feel that way. I would highly suggest anyone looking for someplace for their loved one that needs 24 hour care to consider this, I won't call it a facility because it's at home where they want the residence and the families and friends of the residents to all feel like family. They have accomplished that 100%. God bless the staff at Hale Mākua Wailuku

The staff at Ohana Care Maui are very professional and provide the utmost care to those in need of…read morehome care services. You can be sure that your loved ones are in good hands!

I was a previous employee of Ohana Care Maui. I only decided to change carriers as a result of not…read moreworking for them anymore. They are by far the best company to work for in the medical and care giving field! I recommend becoming a member of Ohana Care Maui if your interested in CNA, care giving and more!

We are a local family who recently moved back to Maui. My family consists of my (almost) 94 year…read moreold father, my disabled husband, my special needs 13 year old child, and myself. Upon moving back to Maui I immediately contacted Caring Hands Maui, who agreed to provide services for my dad at 20 hours per week, and for the past 2 months they have been. The services were going great and we were really happy with the agency but very recently things took a drastic turn. My father is a very private man, who is very quiet but very sweet, however, the transition moving back to Maui has been very hard on him at times, and lately personal things have been troubling him. This past week he had been missing his home on Oahu so he was refusing help from the owner of the company, Janet, who was caring for my dad (because of a shortage in company caregivers.) For whatever reason Janet got really annoyed with my dad (did I mention HE'S 94!?), and indirectly told me that they no longer want to provide services. Now mind you...my father didn't say a darn thing to her except that he insisted on doing things by himself, and because of that she said she feels like she's not wanted here. THEN she started accusing me of expecting them to do my laundry and dishes for them when ALL ALONG I repeatedly told them that I don't expect them to do any chores in my home except for what was needed for my dad, but the caregivers continually asked me to give them things to do because they were bored, and they would proceed to wash my laundry daily without me asking. In fact, just yesterday morning Janet walked into my home and offered to wash 3 brand new sheet sets that I just bought. I told her no, that wasn't necessary, and she offered again, and I still said thanks, but not necessary. A couple of hours later she made accusations of me making them do my laundry and dishes. ???? Anyhow, she left after only half her shift. I kindly asked her if they could continue services for the next 2 days (today and tomorrow) because my husband, with a chronic pain disease, had crucial doctor appointments that I needed to take him to on both days and she rudely responded she'd get back with me in the evening. Well...I never heard back from her so I text her this morning and the response that I got back from them was that their other caregiver, (who was scheduled to come here as usual) was in "training" today. They totally left me high and dry knowing that I am juggling my schedule by caring for my dad, taking my husband to various doctor appointments, and caring for my mentally disabled child. Such a disappointment. I learned that although Janet was very kind at times, she also has bad ethical business practices, and the fact that she would do that to us, without any given notice or even talking to us about her concerns prior to "up and leaving" us without any help has left me questioning how she does this for a living? I'm sorry, but not all elderly people are little sweet women who like to go the hair salon to get their hair done. Some just like to be left alone. Today I managed to take my disabled husband to his doctor appointment, while bringing my 94 year old dad and special needs son along with us. It was a struggle and a challenge but we managed to get through it. Thank you Lord! We will try again tomorrow, as my husband has one more very critical doctor appointment to attend. Shame on Caring Hands Maui. As a woman of Christian faith I have forgiven them, but I feel I would be doing a disservice to other families if I didn't share my experience so that they can make the best educated choice in Home Health Care for their loved ones. Mahalo for taking the time to read.

Caring hands took care of our grandfather while they were on vacation. He enjoyed his stay and…read moreactually seemed to gain confidence in walking around! Amazing service.

The doctor at this facility, Erwin Danzer does not know what he's doing. I'm a chronic pain patient…read moreand he would rather give me narcotics then give me Lidoderm Patches. I've been a chronic back patient for 20 years and he argued with me about the number of patches that I can use and refuse to let me have more than one a day because he said it was at risk of a heart attack. It literally says on the box that you can have three a day. On my way home, the doctors office called me and told me that he had discovered that he could give me three today so he was gonna call in my prescription for me. On another visit without any prior notice, I was told that I had to take a drug test, I was charged for that and he's the one giving me the medication. I have no history of missus however they just threw this bill on me. I live a long ways away and I need my medication. What was I going to do? I had to agree to the urine test even though I have no prior history of miss of using drugs. After we found out that I had a torn rotator cup, and that I needed to have a major surgery on my shoulder and that I would be out for a very long time. I called the doctors office and asked them to call in a sling for me so that I could pick it up from the pharmacy. They called me back and told me that this doctor told me to go on Amazon to order one from Amazon. Like what the... I have medical insurance. After I found out that I needed surgery, I called an excellent podiatry surgeon that I had known from previously and asked for his recommendation. During my doctors appointment at the Pain clinic, he was getting ready to tell me who the doctor was and they said hold on one second let me check my messages because they left me a voicemail.... The message was 28 seconds. When the message finish, he scolded me and told me never to do that again that I was wasting his valuable time. That he had other patients who needed him, however, at the time there were no other patients in the clinic or in the waiting room.. 28 seconds folks! Oh, and then my favorite, which is the very last visit ... he's the one who's prescribing all my medication and there's a lot and so they come in and they're asking me how I'm doing and asking me about my medication and my dosage and I said I don't have my medication with me... I said you prescribed all the medication so whatever you have there in your tablet is exactly what I'm taking... he then responded to me that he didn't have access to that information and that he expected that every time I come into the doctors appointment that I need to have a list of my medications I need to know the dosage of every single one.... Even though he's the one prescribing it. I'm telling you, this guy is not a real doctor in my opinion he's a fancy drug dealer. He was offended when I wanted the surgeon to recommend my post surgery medication.... He wanted to give me Percocet, the surgeon gave me oxy.... Percocet is more addictive than oxy! And my very last and most favorite experience were the number of phone calls that I received from Walgreens... informing me over and over and over again that they would not work with this doctor and that they would not be filling any more in narcotic medication for me if he was my doctor. They said, and I quote he never returns our phone calls! There is a different pain clinic, I don't know which one it is, but I know that people have told me that they are very professional. I don't think I need to say anymore, I'm so exhausted from trying to just get adequate medical help from this clinic. I'm 56 years old. I have four different disabilities and I have two people in my family who are doctors and never have I been treated this way by a doctor. I don't know who gave him his license or who let him graduate, but this is a mess over there. By the way, they're not gonna take your medical insurance, they're gonna say they don't need it .. later you're gonna find out that somebody else is billing you but because they never took down your insurance information and they didn't relay it to the company who's doing the billing you will receive a bill that has not had the insurance deducted.

I hate doctors. i dont trust them. Dr Lee is different. You can trust her implicitly. Office staff…read moresuper helpful. Very professional and compassionate.