$100 worth of laundry caught on fire. It was ruined. Owner claimed it wasn't their fault. How…read morecouldn't it be their fault? It caught on fire in their dryer. At first they offered me $1.50 as compensation (the amount of money I put in the dryer). I thought I was reasonable by only asking for $20. They countered with $10, which I refused. $20 was not an unreasonable amount for $100 worth of laundry I lost plus the time it will take me to buy new stuff. The owner refused so now we'll bring the matter to small claims court for the full $100. The lady who works there was very nice as she had to serve as the mediator for the owner. I felt sorry for her because the owner put her in that position, but she was courteous and professional.

I've used Murrysville Cleaners three times already this holiday season getting my suit and costume…read morecleaned between Christmas shows. They are just elite at their business. From no nonsense drop offs, clear instructions and timing on the printed receipts, text reminders when your items are ready, and hours that work for even the busiest of seasons - they make getting items cleaned and pressed simple! I've needed tight turnarounds and top notch service.. and they have still exceeded my expectations. Plus... it is extremely reasonable pricing too.

CLIENT BEWARE! If you value your belongings, do not use this…read morecleaner for anything that needs laundering. Their machines reek, and that funk will transfer to your items--permanently. I've had two large items ruined: a rug and a $400 quilt set. First, I sent in a rug (October 2024) that was odor-free, just needed freshening after a move. It came back smelling like a swampy basement. (I was told they use a 3rd party vendor to clean them, so they weren't technically responsible for the service, just acted as the middle man.) The owner insisted it was just detergent and claimed not to smell anything off. She agreed to reclean it, but the odor remained. The rug was unsalvageable and, being discontinued, impossible to replace--ruining the design of the room. Despite this, I gave them another chance, assuming the issue was with their third-party rug cleaner. This time, I brought in a barely-used winter quilt set to be cleaned before storing it for the season. The place was undergoing renovations, it was sweltering, and the doors were wide open with fans blowing. I was told it might take longer--but surprisingly, it was ready the next day. When I picked it up, the entire package reeked of cat urine, fake floral scent, and body odor. One sham even had a bleach-like fade, though they swore no bleach was used. I contacted them immediately when I got home. Again, I was told it was just detergent. I couldn't even bring the items into the house--the stench was unbearable and multiple family members agreed. I brought it back for recleaning, and the owner, still claiming she couldn't smell anything after putting her nose right into the fabric, supposedly "washed" it again with unscented detergent and deodorizer. It came back even worse--now with a fishy odor added to the mix. I'm now out a $400 quilt set, (on top of the rug that was thrown out in the fall) and all they offered was a refund for the original cleaning. No accountability. Just excuses and an alarming inability to acknowledge clear and overwhelming odor issues. I can't fathom that I'm the only one who has had this problem, but since no one else has shared this issue in a review, I thought I would do so to prevent someone else's misfortune.

Our dryer died at the worst possible time so we were looking online for the cleanest laundromat in…read moreour area. Upon walking in we were greeted by whom I assume is the owner. He showed us the different sized washers and dryers they have to offer. He convinced us to load all of our clothes into the largest washer and I am sure glad we did. We had the equivalent of 6 large loads all fit into the largest washer for $12.25. It was then clean and spun nearly completely dry in but 27 minutes! The dryers are 25¢ for 3 minutes and boy are they efficient! Whether you're here to do laundry regularly or just need to do some quick laundry in a pinch like us, this is the best place to do it.

Large washers and dryers .easy parking clean and the owner is a great guy. Also a lot of washers…read moreand dryer's

In short, this laundromat should be nicer than it is currently. Lately, it's gone from kind of…read moredirty to really dirty. But, I'll be coming back. On paper, this is a great laundromat. Lots of washers and dryers of varying sizes, an ATM, two coin machines, and a couple of vending machines too. The issue with this place comes from the changes made by the new ownership. They did some upgrades; including new paint, installing a lot of security cams, and firing only employee I've seen working there regularly. I think this is a reflection of the new owners philosophy. The problem is, there is no one during business hours to pickup the used drier sheets, lint, and forgotten clothing that normally accumulates during the day. Customers aren't going to cleanup after themselves and this mess looks bad. The washing machines are need some attention too. Customers are using both wet and dry detergents, so a few of the machines had clogged detergent and softener receptacles. By clogged, I mean there's standing water in the receptacle and I can't add liquid fabric softener. On the other hand, dryers seem fine. It's not all bad, they still have a dropoff laundry service. Now, you have to call ahead to make arrangements. In the past you also had the option of dropping it off with the employee on site. Also, as of January 14th, the ATM, vending and coin machines still work. It seems like the owners are trying to make the place more profitable without increasing prices on the machines. Allowing this place to get dirty has already scared off my girlfriend and I imagine other customers are searching for better options too...

I went there a few weeks ago to wash my large comforter. It was somewhat clean. The lid where you…read moreput your detergent and softner was very dirty, moldy and icky. It was months worth n there, I went to the other large washer and the same on the lids. I used it anyway. There were regular customers in there and they stated to me that it is always like that, more so since the pandemic. The dryer was good. I am not sure if I will go back.

I've lived in Monroeville for over 10+ years and have never been treated so egregiously in my life…read moreby a business that this local community claims to trust with their prized clothing possessions On 8/17/26, starting with my first encounter with Kim at the front desk, dismissed my claim that my pants were improperly serviced. She voiced repeatedly that the ticket is titled hemming, which I immediately disagreed with. She condescendingly stated that she took measurements and everything to hem the pants, which I disagreed with yet again. I even pleaded for her to look at the camera footage to see that I pointed to my zipper to have fixed that's it. Instead of apologizing for altering my clothes without my permission...she proceeded to talk over me, minimize my complaint, and insist I pay an additional fee for the exact service I want. I refused and asked to speak to a manager/ owner. She informed me that Joe is the owner and will give me a call the next business day which never happened. Forward to today, 8/21/26, I arrived at 12:40p to speak to someone about my pants. Again, I was forced to speak with Kim, who begrudgingly announced that Joe isn't there and will not be there till Monday. Also, failed to inform me by phone any day this week that Joe wanted to speak to me in person to resolve the issue. I inquired why I wasn't called. She talked over me yet again and stated I would still have to pay to get my zipper fixed in addition to the hemming service. Again, I stated that I did not ask for a hem and why am I not being compensated for a service I did not ask for? She brought out this male, who claims to be a manager. He refused to give me his name. I'll provide a description instead. He appears 5'6 "/ 5'7 ". Blue/greenish eyes, blonde/ brown beard. Black wedding band. Black baseball cap He is as rude, apathetic, and egregious as Kim. He refused to listen to anything I had to say. Talked over me. Insisted I pay another $20 for the initial service I inquired about. Basically labelled me as a liar because the women working the front desk don't make mistakes. Because I tried to reason with me plead that the hem be undone. He mentioned a policy that the jeans need to fit before they can undo or complete a service. I asked to see the policy. He declined to provide it. He called me unreasonable and complicated and asked me to leave. I refused. I asked him to look at the camera footage to see the exact gestures I made pointing to the zipper I wanted fixed. He refused and said we don't have audio. At this point I'm enraged. Voice trembling. Appalled at the service I received. I stated that the way I'm being treated is unfair and racist. I will be taking legal action. I strongly implore anyone of color to think long and hard before receiving services from them!

Took in a Croscill bedspread for cleaning. Perfect job.. no fading, fast service and reasonably…read morepriced. Definitely will be using them again.

I absolutely love supporting small businesses, especially ones that are family-owned and Black…read morewoman-owned! Rinse & Reloaded is clean, welcoming, and you can tell the owners genuinely care about their customers and their community. The machines are well maintained, everything is spotless, and doing laundry here is so much easier than at most laundromats. If you're looking for a place where you'll be treated with kindness and respect while supporting a local family business, this is it. Whether you're washing your own clothes or using their wash, dry and-fold service, I highly recommend checking them out. If you're in the New Kensington area, definitely give Rinse & Reloaded a try. You'll be supporting an amazing family-owned business, and I have no doubt you'll leave just as impressed as I was!

From the owner: Services: ATM, 24-Hour Surveillance, TVs, Chalkboard Wall…read morefor Kids, Pick-Up & Drop-Off Delivery Available by Appointment Only for an Additional Fee - Locations May Vary, Call to Inquire, Detergent Vending Machine, 4 Folding Tables, Bill Changer, Soda Vending Machines, Snack Vending Machines, Occasional Raffles, 12 Washers, 12 Dryers, A/C, Large Equipment, Small Equipment Location Facts: TVs.

Update: I had that stellar experience with their laundry service five months ago and tried to set…read moreup more service. I scheduled a pickup online and was charged $1 twice but never got service or heard a thing. Tried to contact in a few different ways without success. Not sure what happened but I would not bother right now.

From the owner: We offer pick up and delivery wash and fold for the Pittsburgh area. For those who want to do…read morelaundry themselves, we are a clean 24 hour laundromat with several large capacity machines. We offer skilled gaming and vending machines while you wait. ATM and coin changer on site. Vended laundry detergent available. We also have free wifi for our customers

I had a good experienc! great area, really clean! owner is super nice and I had a all around good…read moreservice. Most definitely will being coming back.

After one visit out of convenience at the time, we were disappointed by the outcome. I do not care…read moreto disregard a business but there is some much needed improvement. The business was extremely small so difficult to navigate loads of laundry. It quite possibly had no cleaning standards that it recently abided by. The machine prices were inflated and barely functioned properly. It was an overall disappointment for a local business to miss the mark on service.