1. Holistic Elegance

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Stamford, CT

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Holistic Elegance

5.0 (1 review)

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9 months ago

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Young Skin Dermatology - Corner move in day

Young Skin Dermatology

3.0(3 reviews)
1.7 mi

I'm very disappointed with my experience at this dermatology office. I never even got to see the…read moredoctor because the staff insisted that I leave a credit card on file before anything else, supposedly in case the insurance did not pay. The strange part is that they never verified my coverage with the insurance company first. In most medical offices, the staff checks benefits, co-pays, and coverage details directly with the insurance provider using the billing codes. That is literally part of their job. Instead, they wanted ME to call and figure everything out myself, even though I already provided my insurance card. I explained that I was not comfortable leaving a credit card without knowing exactly what would or would not be covered. Leaving a card on file without verification feels like giving a blank check. Everyone knows insurance companies often do not pay 100% of inflated medical charges, and patients can end up receiving surprise bills. The staff kept pushing paperwork and forms on a tablet instead of doing their own verification work. I found the process extremely unprofessional and incompetent. In all my years dealing with doctors' offices, I have never been told that verifying insurance coverage was my responsibility. Unfortunately, I wasted my time and left without seeing the dermatologist. I'm sorry to leave this review, but I think people should be very careful before signing forms or leaving a credit card without clear information first.

Dr Young is great. She answered all my questions and didn't try to push a lot of expensive…read moreproducts. She is a wonderful balance between professional and personable.

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Young Skin Dermatology - Move in day reception desk

Move in day reception desk

Young Skin Dermatology - Exam room

Exam room

Young Skin Dermatology

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Holistic Elegance - medicalspa - Updated July 2026

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