The point of this story is that they humiliated me and acted incredibly unprofessional and unkind…read more They told me that I owed fifty dollars when I did not. I called my insurance company while I was sitting in front of the employee and they said it was completely covered. I was told to have Eyecare Associates call my insurance's provider number - the employee (some blonde white woman) refused. multiple employees talked loudly back and forth across the room, where many customers were, about how I couldn't afford to pay what they thought I owed. I was eventually told that I could leave without my prescription since I legitimately didn't have the money, and they laughed at me as I walked away. Oh, and I'm disabled, which they knew, but one of them said "she's disabled - she says she is." So - my Love was furious (many people are furious about this), and called them to tell them to check again. They did (I mean, I had my insurance company on the phone in front of her, but whatever), and I got a call where she said that she had selected the wrong insurance plan and I in fact dont owe anything. I mean - I know, I told her that, I told her to call my insurance, but instead she laughed at me and talked loudly about how I'm poor. So I do NOT recommend eyecare associates, as they are the most rude and cruel people I have ever met.

The whole team here at EyeCare Associates took really good care of me during my visit. From the…read moremoment I checked in to the moment I was checking out. Great group of ladies. Dr. Glass' team is top notch.