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    Holly Zoe, MD

    1.0 (1 review)

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    12 years ago

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    Eastern Idaho Regional Medical Center

    Eastern Idaho Regional Medical Center

    2.2(55 reviews)
    0.8 mi

    I had the opportunity to spend a significant part of this year evaluating the Idaho Falls/Eastern…read moreIdaho medical system. This is specifically for the EIRMC ER, so does not replace my previous review, but adds to it. After being released from EIRMC for open heart surgery, I had another significant incident 11 days later. I was happily recovering, and was typing at my computer. Our dog ran in from outside, and I said, "Aura, go see your Mooooommmmeeeee." I told my spouse I felt very weird on my left side, so we immediately drove to the ER. I went in saying "I may have had a stroke." Quickly moved to an ER room, they ran multiple tests including an MRI. They told me I did have a stroke, but I wasn't exhibiting any further issues, so they kept me overnight for observation, but released me about noon the next day. That lasted about six hours. I took a nap as soon as I got home, then awakened to call my spouse. "I can't move my left arm and I can't walk well." Back to the ER, more tests and another MRI. They checked me in (turns out it was the same room I'd vacated earlier) and apologized for releasing me prematurely. The stroke area had grown, they went through a few theories over the next few days, settling on a Progressive Ischemic Stroke (PIS), one that "keeps on giving" :( Not much you can do about a stroke, I'd already been on blood thinners due to the heart surgery. After five days, I passed enough hurdles against another stroke and in initial rehab to "graduate" to the sixth floor - their inpatient rehab center. I still couldn't do anything with my left arm, could walk carefully with a walker and assistance, and my speech had improved, but I would be needing rehab for quite some time. I appreciated the ER's response, but of course wish I hadn't been released so quickly.

    There is no other patients in the ER but it still takes 4 hours to read a ct scan after it has been…read moredone. The food will make you want to get better just so you can get something edible. Worst hospital food ever! How can someone heal from surgery when they are starving? Mountain view has fantastic food!! Do better

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    Eastern Idaho Regional Medical Center
    Eastern Idaho Regional Medical Center
    Eastern Idaho Regional Medical Center

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    Ridgeline Medical - Dedicated Urgent Care drop off and pickup

    Ridgeline Medical

    3.7(9 reviews)
    1.4 mi

    I'm sharing my experience as a new patient at Ridgeline Medical because I think it may help others…read moredecide whether this type of care is the right fit for them. 1. Intake Confusion & Reassignment Between Providers At my first appointment, I brought a list of basic, over-the-counter supplements. There was a misunderstanding, and the clinic believed I was taking peptides. Because of this, I was moved from Monica to Christina for follow-up care. I later learned that none of my supplements were peptides, which made me feel as though my intake information may not have been fully reviewed before decisions were made about redirecting me. 2. Appointment Length Did Not Match What Was Documented My appointment with Christina was documented as a one-hour visit, but we spent about ten minutes together. I had prepared a list of questions ahead of time, but there wasn't enough time to go over most of them. The visit felt rushed, and I left without clarity on several concerns I came in to discuss. 3. Injectable Medication With No Instructions I was prescribed an injectable medication, but I did not receive any instruction on how to administer it--no verbal guidance, no written steps, and no demonstration on: * how to draw the medication * which needle to use * how to give the injection safely When I tried to do it at home, I later discovered I used the wrong needle type, which was stressful and something that could have been avoided with basic instruction. 4. Cash-Pay Model Disclosed Only After the Appointment When I got home and went through my packet, I found a letter explaining that Christina would be transitioning into a $350 cash-pay-only model, with required 12-week follow-ups. This had not been mentioned during the appointment, and had I known that beforehand, it would have significantly affected my decisions. 5. IV Department Felt Disconnected From the Medical Staff During my IV visit, the staff member overseeing the infusion had not reviewed my chart and asked detailed questions I had already answered with two other staff members. I later learned the individual was not a nurse. This added to the feeling of inconsistent communication between departments. 6. Internal Transfer Into the Aesthetic Division (Not By Choice) Because of the earlier misunderstanding about supplements, I was shifted internally into interactions with staff on the Aesthetic side--even though my care was scheduled through Ridgeline Medical and billed through insurance. I did not seek Aesthetic services; this happened entirely due to the clinic's internal processes. Later, when I shared feedback with the clinic, I was told I should review Ridgeline Aesthetics instead of Ridgeline Medical--despite the fact that all of my appointments, billing, and treatment were through the Medical division. This created even more confusion. 7. Owner Contacted Me Once, But Not After Later Concerns The owner did reach out to me initially, and I appreciated that. However, after two later concerns developed, I sent follow-up messages and did not receive a response. 8. Two Unexpected Public Encounters After Leaving Feedback After leaving feedback, I experienced two separate encounters in public with a staff member I had interacted with at the clinic. In the first encounter, I was addressed by an alias I had used only in a review, not the name I used in the clinic. This was unexpected and made me uncomfortable. I emailed the owner afterward but did not receive a reply. A week later, there was another public interaction involving the same staff member, which again felt inappropriate and left me unsettled. I emailed the owner a second time but received no response. These two experiences ultimately made me feel the need to share my experience publicly so future patients have the full picture. Overall Summary Ridgeline Medical may be a good fit for people who prefer a boutique-style, cash-pay model with integrated Medical and Aesthetic components. However, in my personal experience: * communication between departments was inconsistent * injectable medication instructions were not provided * appointment lengths did not match the time documented * important cash-pay changes were disclosed only after the visit * internal handoffs between Medical and Aesthetics were confusing * I experienced two uncomfortable public encounters after providing feedback I'm sharing this so others can make an informed decision about whether this kind of clinic structure and care model aligns with what they're looking for.

    I would give 10 stars if I could. Quality clinic- in my experience for Urgent Care and Primary…read moreCare. If you are from out of town or new in town, please go here. They will help you or properly refer you. The staff is wonderful, from the front desk to nurses to physicians. Also, very responsive to calls/messages which makes a world of a difference.

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    Ridgeline Medical - Ridgeline Medical Office - Primary Care and Urgent Care

    Ridgeline Medical Office - Primary Care and Urgent Care

    Ridgeline Medical
    Ridgeline Medical - Our Urgent Care wing

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    Our Urgent Care wing

    Atwood Family Dentistry

    Atwood Family Dentistry

    5.0(5 reviews)
    3.5 mi

    Dr Atwood and his staff are really good. I have a pretty significant dental phobia which I am sure…read moremakes me a challenging patient. I really appreciate them!!!

    I award Atwood Family Dentistry five (5) stars. I have been a customer since 2017. I moved to the…read morearea shortly before then, and an employee at a neighboring business recommended the business after receiving a procedure. This was done in an offhand manner (i.e., not expecting a referral fee). I am impressed by Dr. Atwood's competence as well as his staff's competence. I have been impressed by everyone. I have worked the closest with Dr. Atwood, Denise, Natalie, and Madison. I am a medical doctor and work with dentists who hand off patients to me after surgeries. Thus, I feel I have some basis to judge the competence of dentists. I often talk shop with Dr. Atwood and feel like his explanations sound scientifically plausible. His hygienists are well-trained. I am under the impression his billing specialist has decades of experienced. I have never caught an error in billing. Today, I went in for a procedure. I was fit in quickly. The office volunteered to me I qualified for a warranty on a product, despite my openly admitting fault breaking it. I was fit inn quickly for a free service, despite the office's not making any money. Disclosure: I was a customer, and I have no known conflicts of interest. I do NOT have a financial relationship with Atwood Dentistry and was not asked to write this Yelp! review.

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    Atwood Family Dentistry
    Atwood Family Dentistry
    Atwood Family Dentistry

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    Holly Zoe, MD - anesthesiologists - Updated September 2026

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