I was able to see Dr. Yeh for a rush appointment regarding a scary situation going on with one of…read moremy eyes. I was pretty worried about it and was freaking out on the inside (I'm sure she could also tell), but her calm demeanour helped to put me more at ease. She listened patiently as I described all of my symptoms and checked my eyes thoroughly after the dilation procedure. Luckily, the diagnosis wasn't as bad as I had feared. I'm not completely out of the woods yet (need to go back for a follow-up), but the outcome could have been much worse, so I'm extremely thankful for that. Dr. Yeh was very informative and took the time to address all of my concerns. I've now seen both Dr. Chiam and Dr. Yeh here at Sigma, and I can't say enough good things about them... they are seriously awesome! The front desk / main room staff was also super friendly and helpful as I browsed their selection of glasses after the appointment. It's just a great experience overall every time we stop by. Highly recommended clinic!

I was looking for a new optometrist closer to where I live since the last one I had moved. I look…read moreat a few eye clinics around me and decided to come to Sigma. First of, guys, they have the best staff. Kudos to them. Then, Dr. Chiam, my new optometrist, is very nice attentive and efficient.

I've had two issues with this clinic. The first was when I visited them the first time and the…read morepart time optometrist I dealt with at the time was quite rude to the point I was going to leave and go somewhere else. I will give the owner credit, he did step up to help and saved the sale and experience. Today, 6 months later, I ordered glasses through another store and it turns out the prescription was incorrect. I've worn contacts without issue and now when I compare my old prescription to my new one, it is obvious they made a mistake. I called in and it sure seems like they were unhappy. They asked me to come in to check the glasses and make are the prescription was right. My left eye is clear as can be and my right eye is completely blurry. Even though I ordered using their instructions they now wanted to charge me again for a re check even though my contacts are perfect, but now the prescription for my glasses is wrong. I am simply going to another optometrist and paying them instead. The staff seemed unhappy and the owner wasn't nearly as cheerful as the last time. All I was looking for is someone to honour what they provided. I'm a fair guy, business owner myself and I get it. It's not about the money but the overall experience of unhappy staff and them not being interested in running a practice that backs up what they do turns me off completely.

This glasses store is in a medical building mind you. I got glasses for my daughter and the lens…read morekept falling out from the start. We went back and every time it took multiple days to get back. We got the answer that the frames were not right for the lens. Really, and you didn't mention that at the time we were purchasing them?. Hmm. We got fed up of the delays and excuses. They said they would discount the next pair.

I had a great experience at this optometrist's office. Friendly doctors, admin staff, and…read moreall-around a beautiful place to be.

Have taken my daughters here for eye exams in the past from the old location across the street to…read morethe new one which is beautifully done. My age is catching up with me and finally decided to get an eye exam. You can book an appointment online but I called in and got a slot a few days later. Think there are 3-4 doctors working here and they have nice facilities and equipment to make the experience painless. Confirmed need progressive lens and while waiting for the glaucoma test browsed around the store for frames. I think it was so nice inside I thought it would all be overpriced but was pleased to find frames and lenses in my budget that worked out better than chain places I have gone in the past like LensCrafters. Sales people were not pushy at all and totally got what I was looking for, something a little trendier than what I have now but not too 'out there'. Very happy and can't wait to get my new glasses in a week!

I had a problem with my glasses the coating On the frame…read morewas coming off these ladies Where quick to help they will get a new pair From the manufacturer and replace the others Under the warranty thanks ladies

I absolutely can not say enough good things about Lifetime Eyecare. Every person there from the…read morefront desk to the doctors are amazing. Friendly, personable, professional & extremely thorough. They are the 1st place to properly diagnose my eye condition and treat me correctly. I wanted contacts for so long & was always told I couldn't have them because of my issue. I went to Lifetime Eyecare & they told me what was really wrong with my vision and hooked me up with contacts. I could not be happier. They don't mind when you ask a million questions & never make you feel rushed. I had to go through 5 pairs of contacts to find the right ones. The personal attention of sitting with me to show me how to take them in & out was greatly appreciated. I will not go anywhere else & have convinced my husband to switch to them for his eye care needs as well. I have completely faith & trust in them. During COVID they even managed to arrange for me to come & get my contacts so that I didn't go without. Just stellar service. Thank you Lifetime Eyecare!! See you soon!

Best eye appointment in a while! Dr. Purewal is very nice,…read moreand gave me lots of information - including general eye health tips and information about my own eyes. This was all done very quickly, and I was out the door maybe 20 minutes (or maybe a bit longer) after walking in: I didn't have to wait for a long time after the tests to see Dr. Purewal, and she was quick and efficient, while leaving me with the impression of caring and professionalism. I got my prescription without being pressured to try on their frames - though I was asked if i wanted to take a look. Overall great service, and I absolutely plan to go back when I'm due for my next appointment.

Friendly staff and great doctor (Purewall). I go every year to get my glasses and eye exams. Never…read moredisappointed. I'd recommend to anyone who wants a high quality, friendly service experience.

I totally agree with the review written by Sharon C. I have been seeing Dr. Yee regularly for many…read moreyears and her care and service from her staff have always been exceptionally good. I have now moved to Vancouver Island and truly hope that I will find the equivalent high standard of care with a new optometrist office.

ZERO Stars...This Port Moody Eye care Centre was the worst experience I've ever had with Dr. Yee…read moreand Her terrible staff. Why? 1) The eye test was completely incorrect based on my new eye test at another clinic. 2) Trying to get reimbursement for the charge to my medical plan was a battle with the horrible women at this centre. I had to return a second time to this Eye Centre and insist they credit my Blue Cross Plan. My new Optometrist informed me there was not credit to my medical plan, therefore I had to pay out of hand to redo my eye test correctly. 3) New optometrist redid the eye test, informed me that I had a fungal infection on both eye / lashes. It cost me $200. for the medicated drops, fungal pads and eye pads and the cost of the eye test because of this horrible Port Moody Eye Care Centre. This led to NO COVERAGE. 4) The volatility of two of the receptionists from Port Moody with rolling of eyes, denial that the credit didn't go through and refusal to acknowledge is typical of Port Moody businesses that lack customer services these days. I will be calling Blue Cross to determine if the credit has been applied to my plan? Avoid this terrible company and save yourselves the Grief.

Super friendly and professional staff and doctors. Great selection of eyewear too. Highly recommend…read morethis clinic!

My daughter was able to get an appointment in very quickly. The optometrist is knowledgeable and…read morenice.

I had my first visit with Dr Joanne Chan today. She has great chair side manner. She explained…read moreall the steps she was going through, the technology. Etc. She carefully went over all the results and changes to my eyes, and laid out a forward facing plan. Excellent

Still going to Dr. Lin for my annual check-ups. He's still solid, as are Lisa and the rest of the…read morefront desk staff. Wouldn't imagine going anywhere else.