If I could delete previous review l would. Shawn did call back. It's obvious that he's very…read moretalented & knows what he is talking about And clearly from other things I've read he has a devoted client base. And most importantly a photo is worth 1000 words - photos of his work are phenomenal. The overall scope of the project I'm working on included things like new roof shingles and a number of other things he doesn't do. His Deck work is incredible & it may be we will use him specifically for the deck remodel

Review of Rhino Shield of Jacksonville, FL After seeing…read moreseveral advertisements for Rhino Shield and recognizing our house was last painted in 2014, taking into consideration our remaining life span, the average cost of getting a house painted, and the fact our children will take over the house the 25-Year Warranty on the application of Rhino Shield to our home seemed to make sense. After contacting Rhino Shield the first professional that we dealt with was their 'Coating Specialist' Mrs. Jennifer Ludwick on 9/19/2025. Besides Mrs. Ludwick's professionalism her down-to-earth approach to business was refreshing. First, we talked and then she asked to do a walk-around of the house to inspect and take pictures to which we did not need to participate. When she finished she came in and provided us an informative, educational, and professional presentation on what Rhino Shield is, how it protects the house plus the duration of that protection, an outstanding overview of what the work entails with a maximum of a week to do the project and of course the cost in which given the starting figure can take your breath away but then showed the incentives which in turn made the price reasonable to include an additional discount because of being a Military Veteran. But, like all great deals, we had a choice of accepting the contract on the spot with the final price or taking our time in thinking about the project but keeping in mind the discounts would not be applied. Given our previous research and Mrs. Ludwick's input it was an easy decision to make and we signed the contract. The other outstanding item was that we were still in hurricane season, and we did not want to start the project until that was over and asked if 12/15/2025 would work to which we were advised yes. Furthermore, if the worse case scenario happened, a hurricane with damage and realizing the materials would not be purchased/assembled until about a week before the start date, we had the option to cancel if the worse concern happened - which it did not. Also, Mrs. Ludwick stayed in touch, answered some follow-on questions, and advised us to reach out to her at any time if her assistance/advice were needed. Next, the Production Manager out of Lakeland, FL, Mr. Chris Johnson contacted me by phone, introduced himself, and reviewed the expected timing of the process. A couple of weeks before the start he sent Mr. Ryan Cash to our home to pick up samples of our existing house colors; Mr. Cash was also a professional and friendly and answered some basic questions. A few days later Mr. Johnson reached out and verified he was able to match our colors and that Mr. Cash will be delivering the supplies the Friday before the Monday start date - which he did in a timely fashion. Then, Mr. James Platt, the Team Leader, reached out by email to advise that he and his Team's planned arrival time on 12/15/2025 and if there were any questions to contact him either by email or on his cell phone. The Installation Team consisted of Mr. James Platt/Team Leader, Mr. Jason Cothern/Crew Member, and DeVante Young/Crew Member. As promised, this took place: Day 1: took everything they could off of the house, remove the gravel/dirt that was up against the house (except for the lanai area) back about three inches and down about 4 inches to expose the painted surface just below ground level, and then start taping all the areas that needed to be protected. Day 2: finish the taping, finding all cracks or holes and sealing them, then they applied the primer coating. Day 3: apply both coats of the primary product and paint all the doors and garage door. PLUS - I did not realize how badly the two pieces of black iron on the house needed painting; they went ahead and painted them before putting them back on. The day was finished by the Team putting everything back to its original location (as Mrs. Ludwick said they would do) and Mr. Platt conducted the final walk around of the home. Mr. Platt and his team stayed on task all three days. When they left our house on Monday and Tuesday the work area was clean and their equipment plus items that were taken off the house were neatly and securely accounted for. The willingness of the Team to interact with me/to help educate me was fantastic. They also had a great sense of humor and conducted their work in a relaxed but no-nonsense approach. As to the work skills they demonstrated, they are consummate professionals in every respect. And that is reflected in how our home looks today. It will take 30-days for the application to "cure" and we are looking forward to seeing how the Satin Finnish will turn out because right this minute, the clean/neat appearance of the house is great! Signed: Thomas T & Renee' J. Jones PS - the pictures were taken as the work was being done; if I can get access, will post pictures AFTER the 30-day curing process.

Service Quality Report: Paint Job Touch-Up Visit…read more Date of Original Paint Job: 2022 Date of Touch-Up Service: Last week Overview In 2022, the property received a full paint job completed by the company. Recently, some minor fading caused by sun exposure was observed, prompting a request for a touch-up. The company responded promptly and sent out Elias, a highly skilled and quality-focused employee, to perform the corrective work. Service Performed Elias addressed all areas that were originally identified as needing attention. During his inspection, he also identified an additional faded spot that had been missed by the homeowner. He corrected that issue as well, ensuring all fading and cosmetic imperfections were resolved. Employee Performance Elias demonstrated professionalism, attention to detail, and a commitment to workmanship. He went beyond the initial request by thoroughly inspecting the full area and ensuring that all issues -- including ones not originally identified -- were handled properly. Customer Service Experience Ryan continues to set a high standard for customer service within the company. His dedication to customer satisfaction, responsiveness, and ability to coordinate quality service reflects positively on the organization. The combination of Ryan's customer-focused approach and Elias's workmanship contributed to an excellent overall service experience. Conclusion The company provided exceptional follow-up service for the paint touch-up. The team's attention to detail, strong communication, and willingness to go above and beyond resulted in a fully satisfactory outcome. The homeowner expresses appreciation for both Elias and Ron for their commitment to quality and customer care.

My renters reported a water problem, which turned out to be on the porch not inside the house, all…read moreit needed was to have the gutters cleaned out. Allen looked at my roof to figure out the "leak". Wanted to charge me $350 to fix a non-existent problem on a roof installed less than 18 months ago... never even looked in the attic. Beware of this shady "businessman"... lying to your customers will not get you very far in this town or this economy. Plenty of other trustworthy roofers out there, DO NOT use this company!

I had bought a house and didn't not realize the chimney wasn't all the way sealed around it so when…read moreit rained it caused my roof to leak I called Custom roofing and in the matter of hours the owner was there and assessed the issues gave me a fair price as well as started working on it right away.. He replaced all the wood as well as new shingles and made sure it was sealed before leaving. I would recommend this roofing company to others because it was high quality work as well as reasonably priced for my budget I honestly felt like I was the priority.

I needed some repairs that were identified during a home sale inspection. The crew responded…read morewithin a few minutes and got the work done within a few days. I was expecting to be run through the wringer but I was really surprised at the bill. I would definitely recommend using this company. They are not out to make a fortune off of you and are very professional and responsive! I'd definitely use them again if I need a roof repair

BKM Roofing saved our house by responding within an hour, on a day they weren't technically…read moreworking, to amend a major roof issue we were experiencing. They were kind, responsive, and calm in what was a very stressful situation for us. And their knowledge of our unique roofing situation was impressive. We cannot recommend them enough.

Our roof developed a leak in the roof, above the garage. After contacting several roofing…read morecontractors (who showed little interest in a repair job), I contacted Domestic Design. One of their employees, Jonathan Mobley, surveyed the leak area and produced a plan to repair it. His supervisor, Ryan Shields, was instrumental in getting the project completed in a timely, professional manner. I highly recommend Domestic Design for any roofing projects. Also, the project cost was very reasonable. Five Stars for Domestic Design!!

I asked them to give me a quote for a roof replacement. Danny, the owner, was quick to respond &…read morevery knowledgeable. They ended up finishing the whole job in one day, & came by early the next morning to sweep the house with a magnet again. The price was good (I received four or five different quotes), & I would certainly recommend them to friends.

Chad is awesome! Super punctual, fast to respond, does an awesome job and is very kind with very…read morereasonable rates. Thank you Chad and I'll definitely use your service again!

Chad was amazing! We had him build a screened in deck with a ramp. Always showed on time. Very…read morepolite and professional. Always kept a clean job site. Quality work done within the quoted timeframe. We will definitely us him again for future projects.

Sorry services and sorry work ethics installed door sweep causing larger gap than was before he…read moretouched it. Installed faucets leaving old drains unable to use stopper due to him leaving without checking to see if they worked. Caulk shower leaving a mess but too busy to return to fix problems which in my opinion he is unable to do due to lack of competency's. Would not advise to utilize any of his services. Suppose to return payment of door sweep. So now I must have someone else repair what he was paid to do.

Great team of guys and lady with excellent work ethic and customer service…read more I was in a tight spot with some overwhelming house improvement projects, so I set out for help and found Mr.Steven from a facebook referral. From the first call I was instantly at ease and felt trusting in Mr.Steven. He scheduled my estimate for my plumbing job and came out within a few days to walk me through and give an in depth estimate. He took his time, asked everything he needed to know, answered the questions that I had, and even encouraged me to call with any other questions no matter how small. Ms.Brandi (the office manager) was able to send me over my official estimate and help me with payment arrangements so there was no extra stress on my end. Brandi and I scheduled my job for the following week. Mr.Steven called before arriving for the job, him and his team were on time, they were respectful of my home, my pets, and my children when they arrived home from school.They did run into a few bumps in the road, as you do with tough jobs, but they went to home depot when needed and got it knocked out all in one day vs other companies who leaves when the clock hits 5pm. He called to follow up on their work and made sure everything was 100% afterwards. Now we are moving on to our 2nd job with the company and are very pleased with the company and team so far. All in all an excellent family owned and operated business. I highly recommend Mr.Steven and his team, they won't let you down!

Absolute best value in town…read more Chaz was able to fit us in for a last minute brush clearing and mow ahead if our house sale closing. He was quick to respond and pricing was more than fair. We will definitely be hiring for all future jobs .

The owner is very responsive and prices are very reasonable! Highly recommend for their customer…read moreservice.