Review of Rhino Shield of Jacksonville, FL After seeing several advertisements for Rhino Shield and recognizing our house was last painted in 2014, taking into consideration our remaining life span, the average cost of getting a house painted, and the fact our children will take over the house the 25-Year Warranty on the application of Rhino Shield to our home seemed to make sense. After contacting Rhino Shield the first professional that we dealt with was their 'Coating Specialist' Mrs. Jennifer Ludwick on 9/19/2025. Besides Mrs. Ludwick's professionalism her down-to-earth approach to business was refreshing. First, we talked and then she asked to do a walk-around of the house to inspect and take pictures to which we did not need to participate. When she finished she came in and provided us an informative, educational, and professional presentation on what Rhino Shield is, how it protects the house plus the duration of that protection, an outstanding overview of what the work entails with a maximum of a week to do the project and of course the cost in which given the starting figure can take your breath away but then showed the incentives which in turn made the price reasonable to include an additional discount because of being a Military Veteran. But, like all great deals, we had a choice of accepting the contract on the spot with the final price or taking our time in thinking about the project but keeping in mind the discounts would not be applied. Given our previous research and Mrs. Ludwick's input it was an easy decision to make and we signed the contract. The other outstanding item was that we were still in hurricane season, and we did not want to start the project until that was over and asked if 12/15/2025 would work to which we were advised yes. Furthermore, if the worse case scenario happened, a hurricane with damage and realizing the materials would not be purchased/assembled until about a week before the start date, we had the option to cancel if the worse concern happened - which it did not. Also, Mrs. Ludwick stayed in touch, answered some follow-on questions, and advised us to reach out to her at any time if her assistance/advice were needed. Next, the Production Manager out of Lakeland, FL, Mr. Chris Johnson contacted me by phone, introduced himself, and reviewed the expected timing of the process. A couple of weeks before the start he sent Mr. Ryan Cash to our home to pick up samples of our existing house colors; Mr. Cash was also a professional and friendly and answered some basic questions. A few days later Mr. Johnson reached out and verified he was able to match our colors and that Mr. Cash will be delivering the supplies the Friday before the Monday start date - which he did in a timely fashion. Then, Mr. James Platt, the Team Leader, reached out by email to advise that he and his Team's planned arrival time on 12/15/2025 and if there were any questions to contact him either by email or on his cell phone. The Installation Team consisted of Mr. James Platt/Team Leader, Mr. Jason Cothern/Crew Member, and DeVante Young/Crew Member. As promised, this took place: Day 1: took everything they could off of the house, remove the gravel/dirt that was up against the house (except for the lanai area) back about three inches and down about 4 inches to expose the painted surface just below ground level, and then start taping all the areas that needed to be protected. Day 2: finish the taping, finding all cracks or holes and sealing them, then they applied the primer coating. Day 3: apply both coats of the primary product and paint all the doors and garage door. PLUS - I did not realize how badly the two pieces of black iron on the house needed painting; they went ahead and painted them before putting them back on. The day was finished by the Team putting everything back to its original location (as Mrs. Ludwick said they would do) and Mr. Platt conducted the final walk around of the home. Mr. Platt and his team stayed on task all three days. When they left our house on Monday and Tuesday the work area was clean and their equipment plus items that were taken off the house were neatly and securely accounted for. The willingness of the Team to interact with me/to help educate me was fantastic. They also had a great sense of humor and conducted their work in a relaxed but no-nonsense approach. As to the work skills they demonstrated, they are consummate professionals in every respect. And that is reflected in how our home looks today. It will take 30-days for the application to "cure" and we are looking forward to seeing how the Satin Finnish will turn out because right this minute, the clean/neat appearance of the house is great! Signed: Thomas T & Renee' J. Jones PS - the pictures were taken as the work was being done; if I can get access, will post pictures AFTER the 30-day curing process. read more

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Service Quality Report: Paint Job Touch-Up Visit Date of Original Paint Job: 2022 Date of Touch-Up Service: Last week Overview In 2022, the property received a full paint job completed by the company. Recently, some minor fading caused by sun exposure was observed, prompting a request for a touch-up. The company responded promptly and sent out Elias, a highly skilled and quality-focused employee, to perform the corrective work. Service Performed Elias addressed all areas that were originally identified as needing attention. During his inspection, he also identified an additional faded spot that had been missed by the homeowner. He corrected that issue as well, ensuring all fading and cosmetic imperfections were resolved. Employee Performance Elias demonstrated professionalism, attention to detail, and a commitment to workmanship. He went beyond the initial request by thoroughly inspecting the full area and ensuring that all issues -- including ones not originally identified -- were handled properly. Customer Service Experience [[HIGHLIGHT]]Ryan continues to set a high standard for customer service within the company.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]His dedication to customer satisfaction, responsiveness, and ability to coordinate quality service reflects positively on the organization.[[ENDHIGHLIGHT]] The combination of Ryan's customer-focused approach and Elias's workmanship contributed to an excellent overall service experience. Conclusion The company provided exceptional follow-up service for the paint touch-up. The team's attention to detail, strong communication, and willingness to go above and beyond resulted in a fully satisfactory outcome. The homeowner expresses appreciation for both Elias and Ron for their commitment to quality and customer care. read more

I live in Brunswick, GA and I had the Rhino Shield service done on our home and was absolutely pleased with it. After around five years the product began to fade a bit in some parts of the house. This could have been because of sunlight or other environmental factors. It never looked bad, it just looked faded. [[HIGHLIGHT]]Anyway, I made a quick call to Rhino Shield and spoke to Elias. After some warranty verification, checking proper colors and emailing a few pictures Elias set up a service.[[ENDHIGHLIGHT]] A few weeks later a technician came to the house and took care of the areas in question. In fact, he basically redid the house to keep everything consistent - and we do not have a small home. The work was excellent. [[HIGHLIGHT]]Because we were not at home when the work was done, Elias told me to check everything once we returned and let him know if they needed to come back and fix anything. They didn't, everything was done well the first time but it was nice to know that I had this option.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Overall, the entire process was simple and efficient.[[ENDHIGHLIGHT]] I highly recommend not only the product itself but also because the customer service and follow up was wonderful. PAUL read more

Rhino Shield Jacksonville did an exceptional job repairing our defective stucco from the builder and painting with Rhino Shield to prevent future cracking and water damage. It is expensive, but absolutely worth it to protect the investment in the house. With Rhino Shield we no longer have concern about further damage from the new construction builder's improper stucco. They were extremely professional, talented and the project was completed really quickly. The result is stunning and we highly recommend Rhino Shield. read more

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Love the final product and quality of the paint. [[HIGHLIGHT]]They are very accommodating if you have any issues[[ENDHIGHLIGHT]]

Elias Santtari and his crew are amazing. They were professional, accommodating, super easy to get along with, did an exceptional job. There were some items that needed fixing before painting and they did an excellent job. Elias helped me decide on a change of accent color (the darker one) that was to replace my original choice. We talked over colors and he went and got itty bitty cans of various colors, painted little sections on the wood, and I settled on one. The outcome is amazing. I'm so happy and everyone thinks it is beautiful. Also, Elias left my place clean. Elias Santarri is a top notch painter, as well as his crew. Trustworthy. Bess Wall Bunnell, FL read more

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[[HIGHLIGHT]]Our sales rep was punctual and seemed to be a nice guy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]However, I should have known from the "we will need 60-90 minutes of your time" warning when I made the appointment that this was another "time share"-type spiel.[[ENDHIGHLIGHT]] For anyone wondering (like I was) what the cost is compared to "regular" painting, in our case it was 6.5-9.5 times as much as the average painting quotes we had received thus far. So our paint quotes were averaging $10K vs "$65k-$95k" for Rhino Shield. Not worth it IMO since we can paint several times over before getting anywhere close to the cost of Rhino Shield. Needless to say we will go the regular painting route, but I'm trying to save others that may be curious from having to go through the entire estimate process. This is not for anyone looking just to do basic maintenance, or who isn't a bazillionaire. "Regular" paint has come a long way in recent years (the sales rep wasn't even familiar with the superior SW product the other painters had quoted us), and is much more reasonable in cost so I encourage people to do their own research and make the decision that is best for them and their budget. I would literally move before even considering spending close to six figures just to paint my house. read more

Bad experience all around, over priced and hideous installation, they sent a non-English speaking crew with improper equipment, they did a horrible job painting and absolutely destroyed our front door in addition to making a huge mess with paint all over the cement, air conditioner and lines. Now it's been over a year and they still haven't replaced the door and are giving me the buckle and dime run around. Really disappointed that a veteran owned company would do that to a veteran. People have asked who painted our house and we gladly tell them to avoid Rhino Shield of Jacksonville or be stuck with a huge mess and damaged home. Avoid at all costs. read more

Ryan has provided an exceptional product to homeowners at exceptional value - could not have asked for a better experience. [[HIGHLIGHT]]The customer service was beyond reproach and I'm overly satisfied with how my project turned out.[[ENDHIGHLIGHT]] 10/10 recommend!! read more

Best ROI for your home. Insulates from the relentless weather extreme and protects your most valuable investment. Highly recommended!!!

We are so impressed with your company from the beginning to the end of the job. So professional & pleasant to work with. Thank you read more

Elias was wonderful. He kept in contact and came to my house on time. His workmanship is A+.

Great service. Great product. Highly recommended. [[HIGHLIGHT]]Ryan and team took care of me.[[ENDHIGHLIGHT]] They were always on time completed the job faster than I had expected, and I love the quality of work. read more

We love Rhino Shield! Creech was our representative and he did a phenomenal job explaining the process of how they apply the ceramic coatings, the way it protects our home from the sun and rain we get out here and the long term savings we get from not repainting every several years. read more

Very professional crew and made quick work of a 2700 square foot! Also can't beat the 25 year warranty!

From the initial consultation to the finished product, Rhino Shield was top notch all around! Would recommend to anyone considering new paint on their homes! You won't regret it! read more

Really glad we paid a little more for Rhino Shield. They did exactly what they said they would do and the paint has been holding up great! My friends with normal paint are jealous every time paint flakes off their house! read more

Rhino Shield Jacksonville was extremely professional, would definitely recommend RS Jacksonville to my friends!

[[HIGHLIGHT]]These guys are the BEST! I can't say how great the whole experience was[[ENDHIGHLIGHT]], the price point was on point, quality of work was excellent, and attitude of the whole team was exceptional to work with. Go with Rhino Shield and don't look back. read more

Really phenomenal service. Could not be happier with how the project turned out. From top to bottom the whole team was amazing.

I can't say enough about rhino shield of Jacksonville. Professional team, courteous and great cleanup. Not to mention our painting was completed in just a few days!! I would highly recommend them to anyone who wants to paint the exterior of their home....who can beat a 25 year warranty? ....no one. read more

Ryan and his team are excellent. [[HIGHLIGHT]]Great customer service, full transparency and always attentive to my needs.[[ENDHIGHLIGHT]] If you want a project done efficiently, on-time at a great value, I highly recommend Rhino Shield. read more

Absolute game changer. You will not regret it! I can't recommend the Rhino Shield product and team enough.

[[HIGHLIGHT]]Outstanding company! I highly recommend the product and the service they provide![[ENDHIGHLIGHT]] Now I have 20 years before I have to think about painting my house again. read more

Great product. [[HIGHLIGHT]]Ryan and team have super customer service![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Always got back to us and answered all our questions, quickly.[[ENDHIGHLIGHT]] read more

Good day everyone! I take composing my reviews extremely seriously and put a lot of thought into each one to ensure I am able to capture this exact moment, this decision to select and use Rhino Shield of Jacksonville to repair exterior stucco cracking and ultimately apply their superior exterior coating/paint. Please allow me to start with the team of professionals that began and fully completed this project. I will start with Sean, the crew chief that lead and supervised this project's every detail. I have served our country for 42 years as a US Marine, combat experienced and highly decorated at the Bronze Star, and Meritorious Service Medal, Navy and Marine Corps Achievement level with four tours of active combat duty. I served 30 years on active duty and 12 years as a contractor serving Headquarters Marine Corps at 3000 Marine Corps Pentagon within Security Division. My point of all this back story is not to bring attention to myself but bring attention to the meaning of gratitude, service, being thankful, and deeply appreciative of my life, especially my wife and two sons, and all I have the pleasure to interact with. Recoating and repainting our home with an entire new color scheme was a leap of faith. I must ask you to purchase many samples of paint and apply to select portions of your home as I will assure you paint chips from any paint distributor will not be the color you expect when it is applied to your home's surface. Rhino Shield of Jacksonville actually allowed five samples to be purchased with their business account funds to off-set any costs for this action. Please consider my advice and go through the color selection and early application to ensure there are no surprises as your project moves forward. Then turn to a professional company, Rhino Shield of Jacksonville, owned and led by true American patriots (Ryan and team). My words will come across much clearer upon your initial meeting and home's inspection which is free of cost prior to work actually getting started. Picking the actual crew to prepare and and actually apply this fantastic coating is critical and I strongly recommend you ask for the crew led by Sean with the incredibly talented Stanley. Sean operates a clockwork shift with daily tasks to be accomplished and meticulously supervises each to perfection. It is amazing to step back and observe Sean set the daily tasks, ensure their completion meets his super high standards, and keeps the project moving forward with precision coating application. This entire process is truly art and the coating, that comes with a 25 year warranty is beautiful, purposeful, and unmatched in the industry in my close up opinion. To compliment, Sean demands a clean work area throughout the project from start to final walk through and project completion, which you are the one to decide project completion. Each day Sean will walk the ground with you explaining the work accomplished and what remains to be done and answers any questions or concerns you may have and wraps up the daily walk with his coming goals. You are able to inspect the completed work and point out anything you would like for Sean and Stanley to address. Sean is an amazing crew leader but please do not forget Sean's absolute super right hand professional Stanley. Stanley you are amazing and has the steadiest hand in the painting industry. No one could support Sean any better. Stanley compliments Sean and please request this team/crew for YOUR project. What more could I possibly state in compliment. I think you would be doing yourself a disservice to not contact Rhino Shield of Jacksonville and an even greater disservice if you did not enthusiastically request crew leader Sean and teammate Stanley. These two professionals and I quickly developed chemistry and looked forward to their arrival for work each day. Please research as I did before my Rhino Shield of Jacksonville commitment. I honestly believe you will agree with my assessment and hire Rhino Shield of Jacksonville for your future home coating project. Team with Sean for an unbeatable result. Our home looks stunning and I have received so many compliments from neighbors just walking the community and the common compliment was "your home looks stunning." I would even wait to begin your project until Sean and Stanley became available with Sean leading the project but please ensure he is teamed with Stanley. They have unmatched chemistry. I know this is a lot to read and digest but I wanted to put out there my strongest advice from experience to hire Rhino Shield of Jacksonville for your home's coating needs and requirements. Let me also give the strongest shout out to Trevor, an engaged Operations Director, while behind the scenes , keeps his finger on the pulse of each days work. And oh my, how about Corey, the charismatic and expert Rhino Shield of Jacksonville's outside sales professional. To Ryan, the exacting owner. This is the best decision my wife and I made. read more

[[HIGHLIGHT]]waste of time, very rude sales rep, when i told him give me your best quote instead of a long story about the product as i've already known it[[ENDHIGHLIGHT]] (he knew me from before as he used to work for a roofing company and i declined his quote at that time) [[HIGHLIGHT]]he said our quote won't probably fit you then and walk out after wasting 30 minutes of my time[[ENDHIGHLIGHT]] read more

When I'm shopping for any vendor for my home I'm looking for a great product/service and the kind of excellence that gives me peace of mind. I chose Rhino Shield because it's not just paint, it's guaranteed protection for 25 years. Never paint your home again - a jingle I've heard for many years before understanding what it means and the value surrounding that little sentence. My home is my biggest investment and I like knowing I'm getting it painted with the value of looking great, and being protected from the elements that Florida living brings, like excess moisture, cracks, etc., as well as helping with energy insulation. No regular paint job offered a guarantee of any kind. Elias and The Rhino Shield team was professional, with excellent attention to detail and great communication. My home looks better than the day the builder gave me the keys, and Rhino Shield gives me peace of mind about protecting it's value! read more

Emailed them about a small job I needed done, it's been over a week, still nothing from them. I guess my job is not important enough. After reading some of these reviews, it might be a good thing they never responded. read more

We are very happy with the job. The house turned out really nice. The only issue I have is I was told any holes or damaged wood would be replaced before painting was done. We have a hole in the siding from an old dryer vent, instead of patching the hole, the work said to just get a cap to put over the hole. I ended up doing that and painting the cap myself. It's not what I was expecting, but since I had to take care of it myself. It will have to do. read more

I thought they did a pretty good job about 17 years ago. They missed some spots and told me they would get them when I needed a touch up. I've been calling on and off for the last few years leaving messages and never received a call back. Today I called, was on hold and then the line hung up. Well, I got a very expensive paint job that is fading in places. So much for "never paint your house again" read more

I give Rhino Shield Jax a Five Star rating, and my 10 "Best" observations: 1)The Best power washing prep. 2)The Best crack repair prep. 3)The Best caulking prep. 4)The Best masking prep. 5)The Best priming prep. 6)The Best color match. 7)The Best application technique. 8)The Best clean up and final inspection. 9)The Best warranty (25 year) in the industry. 10)The Best technicians you'll have the pleasure to observe. Great communication during the whole process. It's great to find a company that realizes this is so important to customers. Conventional painters hate people like me for obvious reasons. But, it will be great never having to paint my home's exterior again. Final comment: This is not an inexpensive product & service. However, it is an expenditure where you will get what you pay for! Respectfully submitted, L. (Sam) Samuelson read more

Just had our house painted by rhino shield and it looks amazing. And the cleaning and prep they did was better than any company I have hired in the past. Well done. My neighbors have all commented on how nice it looks. read more

We had Rhinoshield Jacksonville, FL do the exterior of our home last year. Right now, it looks as though it was just painted. The personnel and products were first rate, top to bottom. We now have contracted with the same company for a driveway re-surfacing. read more

Hate this company! 25 year warranty is a complete joke and waste of time. I have only had it on my house for about 10 years now and they had to come out twice to repaint it as it keeps fading extremely quickly. They only agreed to come out after lengthy phone conversations. Save you $$--NOT worth the increased price other than normal paint read more

The results speak for themselves. The house looks fabulous. The crew did a fantastic job!

Wow what a difference it made. We knew that the house needed paint, but didn't realize how badly until they were done. The preparation they did made the finished product look even better than promised. Very professional operation from beginning to end and a genuine care for customer satisfaction made this a true 5 STAR experience. read more

The crew was very professional and meticulous . The product is amazing and I highly recommend them. They were able to work with me in the pricing to match my budget and house painting needs. However, A set straight price would have been simpler read more

Very professional company. Showed up when promised and did the whole house in under two days. We went from a light yellow to a darker gray and it changed the look of the house tremendously. All the neighbors have commented on what a wonderful job Rhino Shield did. We had one small issue and they came back out the next day to fix. It is pricey to have done, but in the long run I think it will be worth it. read more

A quality experience from start to finish ( No I am not related to the owner of the company). I am a very happy customer and am very willing to call out great service and a great product. Ron C Fleming Island read more