Customer service alone deserves more than a 5-star review. Went here on the 2nd of March to get a…read morenew practice amp as my cheap Amazon amp was not doing enough. Went to another music store, which shall not be named, and was not greeted very kindly- workers at that music store were very quiet, I wasn't even greeted at the door and had to make my presence noticed and say good morning- to them. The experience here at Harper's Music Store was different however. It's been years since I've been here- last time I was here, I recall getting a synthetic reed for my baritone sax. The owner, Steve, greeted me as I walked through the door and asked me what my needs were. I told him I was looking for a beginner AMP and first showed me some small, cheap options. I then asked him that I wanted something with a little more features to it and then showed me a Marshall MG30FX and a Spider IV Line 6 75 W. I decided to go with the Line 6 as the presets and customizability of the AMP was what persuaded me in buying it. I'm not sure if he works here too but Michael helped me in further solidifying my purchase of the Spider AMP over the Marshall because of the same reasons, so thank you to you too Michael! Purchasing my Fender Starcaster here was a breeze- I traded in a guitar for the Starcaster and that process was very straight forward- just show your ID and Steve'll take a look online to see how much it is priced and give you a fair offer like he did with me. Overall, if you're looking for musical needs, going to Harper's Music Store is a great idea. The customer service let alone is really what knocks this place out of the park. I'll be coming here again if I need anything else.

I came in today to replace my violin chinrest, but unfortunately they didn't have the one I was…read morelooking for. Instead, they offered me a discounted used chinrest that worked perfectly and fit my budget. They also took the time to repair my broken chinrest, which I truly appreciated. Everyone was incredibly kind, honest, and helpful. They went above and beyond to make sure I left with a good solution. Excellent customer service, and I highly recommend this shop!

Amazing instructor! Luder is a extremely talented musician and is a great instructor. He is very…read morepatient, caring, and welcoming. Highly recommended.

I take piano lessons with Mr. Palacios and it has helped me improve in piano. The intructor it is…read morevery dedicated and the flexible times become helpful. Also it is so nice that people could practice with no cost during the week. It is a pleasure to be part of this career and with the help of a wonderful intructor!

I started taken piano lessons from Alex and it has changed my life! I always wanted to learn an…read moreinstrument and I thought I would NEVER be able to play piano. I met Alex at a party and he assured me he could teach me. That he could teach anyone how to play. His kind and passionate approach made learning not only fun, but interesting as well. He teaches in a way that makes you look at life in a more positive and artistic way. And his passion is indeed infectious. "Passionate Piano Teacher" is the perfect name for him! If you're looking to learn or brush up, Alex is your guy!!!

Alex is a wonderful piano player and teacher. I would highly recommend him for piano lessons for…read moreall ages. If you want to learn with a great teacher on a beautiful Mason and Hamlin grand piano, Alex is the guy.

I started taking cello lessons here in January on the recommendation of a friend who studies violin…read morewith this same instructor. I'm a senior citizen who hadn't picked up an instrument in 50 years, forgot everything I had learned in compulsory piano and violin lessons as a kid, and never considered myself musical. However, I've always loved the sound of a cello and decided that this was a good time to learn. I could not have found a better instructor than Mark. His ability to communicate, support, encourage and explain are phenomenal! I really look forward to my weekly lessons with him. If you want to learn an instrument yourself -- at whatever age you happen to be -- or provide the kind of musical instruction that your kids will really enjoy, rather than dread, this is where you need to come! FYI, Mark teaches multiple instruments (cello, violin, guitar, piano, etc.) and his lessons are quite reasonable.

I can't praise this business enough. I've done business with them for nearly 10 years and each…read moretime they are honest and forthright with great products and prices that can't be beat. I've enjoyed the lessons, parties and events. They bring in some of the top organists in the world. A company well worth checking out to be sure... : J.R.

Very simple review…read more Came in to look for a new guitar amp as I had previously owned a really cheap amplifier. Came into the store with no one greeting me- seemed like no one noticed me at all.. even though two of the staff gave me direct eye contact. I say good morning to them first, and at least they say it back. But that's it. No other form of customer service or asking me if I need help finding anything. The place and the whole vibe in general was very uninviting to people that are newbies to guitars- very overwhelming.

The staff was knowledgeable and helpful. They promptly researched the answers to specific questions…read moreI had regarding the bass guitar I wanted to purchase and explained things clearly. They set up the bass superbly, and kindly lowered the action as far as possible as per my request. Guitar Center had told me they only had this particular model of bass in two of their store locations in the entire US, so the fact that Music Store Live had it is a testament to their expansive inventory (and good taste, imho). The bass was set up and shipped in one day and arrived at my doorstep the next! Very quick! I could not have asked for better service!

From my experience as a student, I feel Imahni is knowledgeable and passionate about the artistic…read moresubjects he teaches. It was fun to learn about singing through exercises I didn't expect like singing while laying down or doing crunches in-between runs of the song. From his lesson plans, I felt very considered and was enthused about working with someone who cared so much about personalizing my training. As soon my schedule calms down, I will be booking more singing lessons.

In short, I could not have asked for better service!…read more The staff was knowledgeable and helpful. They promptly researched the answers to specific questions I had regarding the bass guitar I wanted to purchase and explained things clearly. They set up the bass superbly, and kindly lowered the action as far as possible as per my request. Guitar Center had told me they only had this particular model of bass in two of their store locations in the entire US, so the fact that Music Store Live had it is a testament to their expansive inventory (and good taste, imho). The bass was set up and shipped in one day and arrived at my doorstep the next! Very quick!

These guys are really good. I've bought 2 guitars from them so far, great deals on both as well as…read moreseveral effect pedals. Excellent customer service, they shipped to Los Angeles, all good.