Bought an overpriced skunky Nitrous tank and a 510 vape pen battery there. Dud vape pen battery…read morenever worked after I charged it at home, I brought it back the next day and they wouldn't exchange it for another one off the shelf. Buyer beware. They sell garbage broken batteries. I won't be going back here for anything, there's plenty of other stores nearby with the same junk.

Wow just wow! I remember what this store used to look like and all i can say is the new management…read moredid a tremendous job at remodeling this location. The staff is super welcoming and answered all my questions. They have a wide variety of vape items, ranging from hookahs to an array selection of disposable e-cigs at some of the best prices I've seen in the Hollywood area.

Carbon is one of the best smoke/snack shop I've been too in all of Ft. Lauderdale. The staff is…read morealways on point and friendly with anything you need, especially Jaylin. Can't get better prices anywhere else for your vapes and always coming in clutch with fire delta products. Cannot recommend you no place better than carbon glass tech

My curiosity got the best of me and I finally stopped in here. I was interested in seeing what…read moretypes of CBD (not thc) edibles they had and sadly none were for me. Andrew showed me items like gummy bears, gummy frogs and CBD drops; but what caught my eye was a large canister of licorice which looked just like Twizzlers. I couldn't buy them because they are loaded with sugar, cornstarch, corn syrup, artificial flavorings and a bunch of other ingredients that I couldn't even pronounce. I've been low carbing it and one piece of red licorice would have exceeded my carb and sugar macros for several days. Not worth it. The store is clean and organized. They have a nice display of glass if that's your thing. I didn't look at anything but the edibles so I can't comment on anything else in the store. My nephew has been encouraging me to try yoga and I am seriously considering it. At least yoga doesn't have carbs and sugar so it's a possibility. The store is located on the south side of Sterling Road just east of 441 in the Poinciana Plaza.

Customer service was amazing and I always appreciate that. Great customer service goes such a long…read moreway! Even though the shop did not have what I needed in particular the employee who greeted me was super kind and knowledgeable, he made great suggestions, and tried to give me other options that might work for my needs. He really went above and beyond. The store was clean and very well put together. Grabbed some incense on my way out even though the item I was in search of wasn't something this store carries. The interaction was worth me making a purchase! And it was a pretty sweet deal on incense that you get to mix and match. Will come back if ever in the market for something more in the future.

Amazing smoke shop! Great selection, clean vibe, and the owner is super helpful and knowledgeable…read more You can tell they really care about their customers. Hands down my new go-to spot -- highly recommend!

Great Service Mello took care of me Abood took care of me more than many times I come in and I buy…read morea nicotine device every other day and they take care of me give me the best prices around Qusai just sits behind the counter but he's a good guy trust these people they're like family to me

Worst shop ever , I came here a couple times but every time I went the price would change every…read moretime for a product I always get and know the price to . Not only that but they buy all there stuff from China and try getting the most money out of it . Just a scam all around and very unprofessional. And the rudest guy there is the bald guy I think which is the owner if I can but negative stars I would

I Got a good vape here. For a Good price. Definitely coming back. Good service. Lots of choices…read more They just opened and are giving 20% off.

It's a good little spot. They are always updating. Policy is pretty simple since it's all over the…read morestore.

Staff is very friendly and helpful! They have very good sales on lots of products. Small store, but…read morevery organized and varied in selection. This store is my go-to, they have very fair prices, especially vapes

The two gram forever vape device it lasts you forever because it doesn't work, available only at…read moreSuttera. I recently purchased a 2g Float disposable vape from Surterra, and to my surprise, it didn't work at all straight out of the box. Naturally, I tried charging it--still completely dead. I returned to the store within a couple of hours, where an employee confirmed the device was defective. At that point, I assumed a simple exchange would follow--apparently, that was optimistic of me. Instead, I was issued a store credit but informed I couldn't receive a replacement because I didn't have enough "inhalation" remaining to qualify for another 2g device. So, just to be clear: I purchased a product that didn't work, returned it promptly, and the solution offered was a credit that doesn't even cover the cost of anything I choose for a replacement. When I asked what I was supposed to do with the defective vape, I was told I could "try to get the oil out of it." That was a particularly helpful suggestion--I didn't realize purchasing a disposable vape also required me to become a part-time extraction technician. The use of the word "try" was especially reassuring. To make matters more practical, the credit provided doesn't even cover the cost of a similar product, and there were no suitable alternatives within that price range. The 2g product I originally purchased typically lasts me about a week, so this situation leaves me without the medication I rely on--something I was also informed is "not their problem." Overall, it's an impressive system: sell a defective product, offer limited credit, deny an even exchange, and suggest the customer dismantle the device themselves. Not exactly what I had in mind when I made the purchase.

Came in here a few weeks ago for the first time at this location, and second Surterra (first one on…read moreKey west). The entrance looked seedy, and not welcoming -that should have been fixed before opening if possible. It was clean inside, the guy who helped me was nice enough. We were in and out in 10 minutes, they had what I wanted in stock and prices are standard.

Love this place and they have RAW swag I've not only bought sweatshirts from them. They literally…read morehave everything you could possibly ever want.

Honestly, my favorite smoke shop in Miami. Walking in feels like stepping into a candy store for…read moreadults -- they have everything you could possibly need and then some. The variety is insane, from essentials to unique finds you didn't even know you wanted. You can easily spend an hour just wandering around checking things out. True pothead paradise. Thanks lasya & ram!