This Vet and the staff are amazing! He absolutely does NOT push a bunch of unnecessary tests (&…read moreprocedures,) off on you. He answers EVERY QUESTION that you may have; no rush during appointments. My husband and I like him, and his staff, very much! And... his fees are VERY reasonable$! Signed, A Very Happy Family

Clarissa customer service…read more I had an appointment today at 11:30 am I called at 10 am to cancel the appointment due to a conflict of time. I had to take my dad into his doctors appointment bc of his lab work, the doctor needed to see him right away. So I called and canceled ( guess I should of just been a no show) anyways Clarissa answered the phone and I told her I needed to cancel she told me the vets office prefers that we Cancel 24 hrs in advance! WELL smarty pants I didn't get a 24 in advance phone call from my dad's doctor office dummy! Anyways, I try to explain to her bout my last min situation. She literally cuts me off and says " have a good day" . I don't know how I hear about the vets being caring and genuine and u have a person on the phone that's rude & cuts you off instead of showing empathy. Thanks for showing me who you guys are the 1st time. I will not reach back out.

They always take great care of my Walter and Abby. They…read moreexplain things clearly and manage expectations. I have an aggressive dog so I need to keep her away from other dogs and I find it easy to navigate through there. They are very mindful of her behavior. Getting appointments may be a little longer wait but totally worth it.

A lot of vets in Fresno either done care or only care about upselling unnecessary services. Not…read morehere! The Dr. Janzen and staff really care about you, your pet and your wallet. Plus the old school 70's vibe in the building is really fun.

Taking my pets here for a couple of years.. great staff & Drs. Reasonable pricing as well …read more.. Thank you .

Wonderful experience! The staff treated Lydia like she was the only pet there. She had extensive…read moredental work and is now eating well and acting like herself again. I truly believe they improved her quality of life. Thank you for the excellent care and compassion!

1-29-25: My cat of 15 years passed at home…read more After about 6pm I was crying and still had her body in my arms. I called and they asked if I needed someone to come out and put her down. I said no, she already passed and I still had her body in my arms and was calling about cremation services and how much it would cost. The person on the other line went silent. I kept saying hello, hello for awhile, but realized they disconnected the call. We went to Cedar Veterinary instead and took her and paid for her cremation. Not a good way to handle a call after a person's pet has crossed the rainbow bridge.

My husband helped me find this service because I couldn't bring myself to search for it myself…read more My cat was diagnosed with oral cancer and her condition deteriorated quickly. I made the difficult decision to put her down and was grateful that I could book everything online because there's no way I was going to call anyone to schedule this service. I chose Dr Karen Whala and she was amazingly kind and compassionate. She evaluated my baby girl, took her time explaining the process and my baby girl passed peacefully in the comfort of her home. Two weeks later, she hand delivered the ashes. Thank you for going above and beyond for my beautiful Roxy.

On 12/29/25 at approximately 1130 hours we brought our dog Sig to be seen due to ingesting possible…read morewild animal scat two days prior. During this visit and the phone call made to this Emergency Vet on 12/27 about the ongoing incident we had an extremely positive experience with! The staff and Veterinarian we dealt with on 12/29 were professional, kind, caring and genuine! We are from Lake Havasu so being out of town in a place we aren't familiar with while having to deal with our pups emergency issue brought upon stress and uncertainty. But because of this Emergency Vet clinic and the staff who helped us on 12/29, our nerves were put at ease and we felt a huge sense of relief! Emergency vet clinics are a busy place and people have to understand when they arrive to exercise patience as the Vet has to categorize each pet (patient) from critical to minor medical concerns. So it may take some extra time to be seen. This is common sense which I know is not as abundant in today's world lol So with that being said, I assure you Fresno Vet Specialty and Emergency Center has a professional and caring staff who are capable to attending to your animals needs! Their establishment was clean, presentable and their accommodations were pleasant! We sincerely Thank you for taking care of our Siggy and making us feel at ease!!!

No sense of any urgency for an emergency hospital. No sense of empathy and no sense of care to…read moreproperly provide clear direction on how to proceed with the owners animal nor to explain what the condition of the pet is for people who didn't go to vet school. Waited 3 hours from 2am-5am to be told to take my dog to her regular provider. 0/5

The group dog training class is so much fun! It is worth every penny. The dog trainer is very…read morefriendly and easy to talk to. She takes the time understand your dogs & your needs.

Best cats. Fostered 4 kept them al. Great choice. They are all lovers. Can hardly find room in bed.read more

Today was our first visit and our German shepherd's were a bit nervous but the staff was amazing…read moreand puppies left happy and healthy.

The Waterhouse team is amazing in everything they do, from annual check ups, sick days, surgery and…read moreeven the teeth cleaning team! The love they have always shown my cats is beautiful! I just recently did a teeth cleaning for my cat Juju and I wanted to say thank you again to everyone at Waterhouse who helped Juju today with his teeth cleaning. Especially Darnell, Clancey, Abby and Chelsea. The whole team made us so happy and reassured us that he was going to be monitored and loved the whole time while under anesthesia. Thank you team for the communication, pictures and videos it seriously made my anxiety go away Always pick Waterhouse for your pets! Again special shout out to: Darnell Clancey Abby Chelsea Juju and I love Waterhouse!

I have been bringing my cats to Abby Pet Hospital since I moved back from the Bay Area in 2011…read more Over the years, Kitty, Brownie, Little Kitty, and Gray have all received care here. Dr. Collins has been our primary vet, and I truly appreciate how kind and compassionate she is. She genuinely cares about her patients and takes the time to make sure they are well cared for. She has been a pillar of Abby Pet Hospital for many years, and that consistency means a lot. I'm grateful for the care my cats have received and will absolutely continue bringing them here. Thank you, Dr. Collins and the team at Abby Pet Hospital!

Dr Tovar is a great vet and she did a great job on the surgery my dog needed. Reasonable prices and…read morefriendly staff. I appreciate all of the help I was given.