Hi All, the following is my experience with Holmart today 5/10/17. Tried to call them a few times this morning but with no success So i sent a email hoping for a quick response..
Sent Email at 10:38 am , It would be much appreciated if someone can call me ASAP as i have a issue with the gearbox that i purchased, we exchanged the gearbox and test drove it, as i have a twin plate clutch and it would not engage so we investigated the matter and found that the input shaft is approximate 20mm shorter than my original gearbox.
Also a phone number for your establishment would be good so we can resolve the matter promptly.
No Response !!
Sent Second Email 12:57, TO THE OWNER or OWNERS AND STAFF MEMBERS,
LOOKS LIKE YOUR NOT INTERESTED ASSISTING ME WITH THE MY MATTER ?? .. VERY UNPROFESSIONAL and UN AUSTRALIAN !!
So You got my money in a speedy transaction !! and now its F/U Jack thank you for coming !!
It would be in your best interests to correct and prove that my accusation is WRONG!!
No Response !!
Well !!! what an experience just to let everyone know the cost of my purchase approx $3400 Sold as a New Item..
Please Note: And read the following HOLMART policy before you purchase with them..
Returns Policy
You may return goods by return mail (at your expense) within 7 days of receipt. Goods must be in original packaging, unused and in saleable condition. Purchases must only be returned to the address below and must include a copy of the invoice sent with the goods.
Holmart Pty Ltd
8 Ebden Street
Moorabbin VIC 3189 Australia
Items on special or items we have especially ordered in will have a credit note issued to you. For all other items, we will be pleased to arrange your refund to the credit card processed on the order. A 20% re-stocking fee will be charged and the original postage/packing charges will be deducted from the refund/credit note unless we have made an error.
Legal Disclaimers
While Holmart Pty Ltd uses reasonable efforts to include accurate and up-to-date information on this Web site, Holmart Pty Ltd makes no warranties or representations as to its accuracy. Holmart Pty Ltd assumes no liability or responsibility for any typographical or other errors or omissions in the content on this site. In the event that a product is listed at an incorrect price or with other incorrect information due to a typographical or other error, Holmart Pty Ltd shall have the right to refuse or cancel any orders placed for the product listed incorrectly. Holmart Pty Ltd shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Holmart Pty Ltd shall issue a credit to your credit card account in the amount of the charge. If a product offered by Holmart Pty Ltd is not as described, your only remedy is to return it to Holmart Pty Ltd for a refund or as specified in the Trade Practices Act in the state of VICTORIA Australia.
All goods sold by Holmart Pty Ltd are intended for off-road use only. It is your responsibility to ensure that purchased products meet the relevant standard for use on a public road.
Holmart Pty Ltd and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind and are subject to change without notice. The entire risk arising out of their use remains with the recipient. In no event shall Holmart Pty Ltd and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Holmart Pty Ltd has been advised of the possibility of such damages.
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