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    Holos Medical Spa

    3.0 (2 reviews)
    Closed 7:00 am - 1:00 pm

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    Services - Holos Medical Spa

    Nonsurgical body sculpting

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    1 year ago

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    3 years ago

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    Milan Laser Hair Removal

    Milan Laser Hair Removal

    4.5
    (16 reviews)
    41.1 mi
    $$
    10 years in business
    Free consultations

    I've always been interested in laser hair removal but believed that I wasn't the best candidate for…read moretreatments based on my complexion (African American). I came across the ad for Milan and the opening of a location in Harker Heights. Started doing a little research and booked a consultation. Everyone that I've interacted with at this location has been friendly and professional. I'm on my 3rd treatment and it's crazy the amount of results I'm seeing already! I also, like the perks given for referring friends/family to Milan in Market Heights. Laser is way more tolerable than waxing in my opinion and I can't wait to be hair free

    I purchased a "lifetime" laser hair removal package for approximately $6,077 based on the…read moreunderstanding that I would have ongoing access to treatment. The service was marketed as lifetime coverage, which was a major factor in my decision to purchase. Recently, the company terminated my agreement and informed me they were separating from me as a client under a zero-tolerance policy. I was not provided with specific details about what policy was allegedly violated, despite requesting clarification. Following termination, the company reclassified lifetime payment as "services rendered" and charged me my entire lifetime payment for services already rendered and gave some sort of back charge per session rate. This was based on a recalculation of prior sessions at what appears to be non-discounted rates. While I understand that businesses have policies and the right to discontinue service, the experience of advertising a lifetime package and then terminating the agreement while retaining the majority of the prepaid amount is deeply disappointing. I imagine this is a strategic tactic to justify budget cuts and gaslighting customers seems to be part of that process. I can't imagine what could have happened. I'd be curious to see the "evidence" of such.

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    Holos Medical Spa - medicalspa - Updated July 2026

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