Happy to say after last review I did get another call from H.H and we worked it out. Upper…read moremanagement was very nice. And recommended that we look for specials at the website. Ty for getting back to me.

At first they look nice but at the end they charge you arbitrary prices and surprise you. They…read morecharged me $12 for a shirt. The shirt was $24. Yes They charged my half the price of the shirt for cleaning it!

The first time I walked in I was greeted and was helped right away. I received an explanation of…read morehow to operate the washer (pay in coins, app, credit/debit) and the layout of the facility which was SUPER helpful. The establishment is kept very CLEAN. They provide additional services so make sure to check their website. The washer and dryer machines are fantastic (Huebsch). Roughly 23 minutes in the washer! I'd recommend downloading the app as you can pay and receive credits for each washer/dryer cycle. The app will also show how many machines are available and the remaining time left in the cycle. I've been going here a few weeks because my washer is broken. I am very glad I found this place and have been returning weekly.

Brian helped me as soon as as I walked in and told me about the point system an the app which was…read moreeasy to set up, also veary clean and nice machines would definitely recommend to others in east Lansing

I was @ the Point Laundry @ Grand River on Christmas eve, The lady who worked there was so…read moremean,nasty & & acted as if she didn't want 2 help with anything I asked a ? About the card machine she was like i was interrupting her day, as i got ready 2 leave i saw a man come as i was leaving ,she locked up the laundromat jumped in her grey car the Man was asking her ?s she acted like she didn't see him & sped off in her car 2 the whole food store next door she was very Disrespectful. I have been 2 this laundromat previously no other issues, everyone eles have been helpful & kind. This lady must go...

Very clean with friendly staff. The prices were fair and…read morethe machines all worked. This was the perfect place in a pinch.

Without question this is the best cleaning service I've ever used. They are always on time, the…read morequality is great, and it seems to take no time and they know who you are when you walk in the door.

Found BEST after being dissatisfied with the cleaners I normally use. Great service at reasonable…read moreprices!

I am so trouble concerning my last visit to this dry cleaners, I have always used this location for…read moremy dry cleaning, and there was this nice lady that worked in there, she was always polite and kind, and I only came back because of her customer service, however I ran into this dry cleaners on Saturday, and there was a young boy behind the counter, never once said hello, he was so unprofessional, rude, and just plain nasty, the way he looked at me, answered my questions, I could tell he had very serious issues, but that not my problem, when you work in establishments etc, you have to wait on all types of people, he looked at me as if I was beneath him, he mumble and acted as if he was uncomfortable waiting on me, and I told him that I knew what his problem was, and he said what, I said it's because I don't look like you, the way he talked to me it was so troubling, so I went in this morning to talk to the nice lady, and she came from behind the wall, snapping at me, in a confrontational way, and saying that's was my grandson, and you called him a racist she was worst than him, I never once called him a racist, but I will never ever go back in there again, the problem with these teenager and kids is the parent's and grandparents, If my daughter would've behave in this manner I would've really let her have it, and made her apologize, and give her additional training in customers service, this woman did nothing but justify his rude and nasty behavior, but when I left, I prayed for that boy and his grandmother because I realize the apples don't fall to far from the tree, and they needed it, it's really sad to see what this world is coming too, but I will never ever go into this cleaners again, and I strongly recommend to all customer if you do look like them, please don't use this location.

Terrible. They ruined my suit! It came back with holes and they have not offered anything in…read moreresponse to my complaint. Not even so much of an apology. I will not be going back there again.

Would highly recommend this dry cleaning service. Nice customer service. And they did a great job…read moreon removing a food stain from a dress that I brought in.